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Software Update 2.40.38 (2025 Q1)

Scheduled Pinned Locked Moved Watches
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  • P Offline
    pavel.samokha
    last edited by 22 days ago

    OK, issue was partially known but maybe not exactly in this form. I reported it. This is all what I can do at this point.

    @andry_ua if your issue is like discussed above the only option for now is to do hard reset (“Reset All Settings”). Sorry for inconvenience.

    Opinions expressed are solely my own and do not express the views or opinions of my employer

    A 2 Replies Last reply 22 days ago Reply Quote 2
    • A Offline
      andry_ua @pavel.samokha
      last edited by 22 days ago

      @pavel.samokha

      thanks! I’ll try

      1 Reply Last reply Reply Quote 1
      • A Offline
        andry_ua @pavel.samokha
        last edited by 22 days ago

        @pavel.samokha

        reset data - helped resolve this issue. thanks again

        1 Reply Last reply Reply Quote 1
        • 2 Offline
          2b2bff
          last edited by 21 days ago

          Did “Chores” today just for fun and giggles and I must say, I’m impressed. I fully expected to have just a dummy activity with that name, but Suunto has actually put some thoughts into this. First you have to make the decision inside / outside - I guess that is a GPS no or yes - and then you even get laps and calories burned. And in the Suunto app you get a “flexibility” label. Well done…

          Suunto Race S
          Garmin Epix Pro

          C 1 Reply Last reply 20 days ago Reply Quote 1
          • T Offline
            Tami999 Silver Members
            last edited by 21 days ago

            Funny thing is You dont mention UI speedup, its biggest one and I got Vertical almost since release.

            1 Reply Last reply Reply Quote 2
            • C Offline
              ChrisA Platinum Member @2b2bff
              last edited by 20 days ago

              @2b2bff came in handy for a paintjob I had to do. As you said it’s completely configurable for indoor and outdoor use. I turned of GPS for that job, but steps and distance still got tracked
              IMG_6209.jpeg

              1 Reply Last reply Reply Quote 2
              • P Offline
                Pavlas
                last edited by 18 days ago

                I was out for an unplanned walk and had a very low battery.
                When 2% of the battery was left, a message appeared saying that power saving mode had been activated. But there was no getting rid of this message. Upon my return, I had to connect the watch to the charger to end the activity. I don’t know if this is okay.

                suunto-battery.jpg

                🔺Vertical All Black

                ex:
                Ambit2 Black
                Ambit3 Peak Sapphire
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                M M 2 Replies Last reply 18 days ago Reply Quote 1
                • C Offline
                  cheetah694 Bronze Member @steoreggia
                  last edited by 18 days ago

                  @steoreggia It’s not about Race vs Race S. Some watches are faulty. I’ve had that issue too. I sent a faulty watch to Suunto and they sent me a replacement back same week. From then on no more problems with the number of steps.

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    misu763 Bronze Member @Pavlas
                    last edited by 18 days ago

                    @Pavlas
                    It happened to my S9PP as well two weeks ago. I was trying to fully discharge it (to calibrate the watch after the last two updates), and while I was running, the screen froze with the same behavior.
                    Once I put it on charge, it resumed monitoring the running session.
                    I can say the battery is working fine now, by the way.

                    S9PP Ti Slate

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      Martin Navrátil Silver Members @Pavlas
                      last edited by 18 days ago

                      @Pavlas I think it is as it should be. With low battery watch changes some settings (GPS reading, HR reading and some others) to keep watch recording your activity and after plugging to charger you can stop or continue recording. You can have at least some record, which is better then nothing.

                      Suunto 9 Peak Pro Black
                      Suunto 9 Baro Black
                      Suunto Ambit 2
                      Suunto Observer

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        PetrMisek @Asgeir
                        last edited by 18 days ago

                        @Asgeir same for me on Vertical and Race, was 4 days skiing and 2 days it was O.K and 2 days not

                        1 Reply Last reply Reply Quote 0
                        • T Offline
                          The_77 Silver Members
                          last edited by 16 days ago

                          Just to report a bug that was in the last version too. Last Saturday I was following a long route with many waypoints. The behaviour I expected is that I would see the normal tooth in all but the navigation screen, except when within 50m. This worked for maybe the first two hours.

                          After two hours or so, the distance to waypoint then permanently took over the the bottom tooth on every screen, meaning obviously I lost a data field on every screen. Mildly frustrating.

                          A separate bug I encountered this week was as I stopped a run, a notification interrupted the ending screens, and made it impossible to click end (or any option). A short hold of the middle button to return to activity, followed by ending it again solved the issue.

                          Suunto Spartan Trainer Wrist HR / 9PP Refurb

                          S 1 Reply Last reply 13 days ago Reply Quote 0
                          • T Offline
                            The_77 Silver Members
                            last edited by 14 days ago

                            Separate bug today, think it has been reported before.

                            When using autopause and following a route, when cycling I prefer having the 250m size, rather than 100m. Naturally when I stop at the lights, the autopause resets the zoom to 100m every single time. In the city, this is a proper pain.

                            Suunto Spartan Trainer Wrist HR / 9PP Refurb

                            Ł 1 Reply Last reply 14 days ago Reply Quote 0
                            • Ł Offline
                              Łukasz Szmigiel @The_77
                              last edited by 14 days ago

                              @The_77 it’s with us since Suunto 5 I think 🙂 I’ve reported it as well and @isazi filled a bug report last year I think

                              S9PP 2.40.38

                              T 1 Reply Last reply 14 days ago Reply Quote 2
                              • T Offline
                                The_77 Silver Members @Łukasz Szmigiel
                                last edited by 14 days ago

                                @Łukasz-Szmigiel I thought I’d seen you report it. How unfortunate.

                                Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  sky-runner Silver Members @The_77
                                  last edited by 13 days ago

                                  @The_77 said in Software Update 2.40.38 (2025 Q1):

                                  After two hours or so, the distance to waypoint then permanently took over the the bottom tooth on every screen, meaning obviously I lost a data field on every screen. Mildly frustrating.

                                  This seems very similar to what I have experienced during my last race too. I did a separate post about that. I’ve noticed the notification at the bottom too but forgot to mention that in my post. I suspect that might have been triggered by going off the route temporarily and possibly by the route being temporary reversed.

                                  1 Reply Last reply Reply Quote 1
                                  • S Offline
                                    SuperFlo75 Silver Members Bronze Member
                                    last edited by 11 days ago

                                    After about a month with the current software, I realize that my SV is working without any problems that I can see. In particular, the battery consumption is as good as it was at the beginning. Good job, Suunto!

                                    Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                    Suunto Wing
                                    Suunto 9 Peak Pro Titanium (owns my wife now)
                                    Suunto Spartan Ultra
                                    SA iOS 2.43.0 (18473)
                                    Instagram @superflo75

                                    T 1 Reply Last reply 10 days ago Reply Quote 5
                                    • J Offline
                                      Jordi C
                                      last edited by Jordi C 10 days ago

                                      After about 15 days without issues, this morning my SR got “hung” again synchronizing the activities with the phone.

                                      After restarting the watch and the phone, the problem has been solved.

                                      1 Reply Last reply Reply Quote 0
                                      • М Offline
                                        Миша Пономарев
                                        last edited by 10 days ago

                                        Расскажу о проблеме с которой столкнулся.
                                        У меня Peak Pro 9 с последним обновлением 2.40.38.
                                        Решил я покататься на горных лыжах, включил соответствующий режим, дождался сигнала о готовности GPS и поехал. После нескольких спусков, посмотрел на дисплей, а на он показывает по всем параметрам ноль, то есть как будто не было никакой активности. Проблема решалась только перезагрузкой часов.
                                        Что интересно, после синхронизации с телефоном, тренировка в которой на часах были нули, отобразилась со всеми параметрами (расстояние, скорость, перепады).
                                        Кто-нибудь сталкивался с подобным багом?

                                        1 Reply Last reply Reply Quote 0
                                        • T Offline
                                          Tieutieu Platinum Member @SuperFlo75
                                          last edited by Tieutieu 10 days ago

                                          @SuperFlo75 Same here…except the “wind effect on elevation calculation”…It’s still there, mostly experimented on my bike.
                                          I don’t remember having had such obivous effects with previous FW.
                                          As example : SV on my wrist this morning. 80m of elevation on the 10km final descent (and it’s pure descent).

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          S 1 Reply Last reply 10 days ago Reply Quote 0
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