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    Another sleepless night with firmware update bright screen at 02:30! When is this going to end?

    Scheduled Pinned Locked Moved Suunto Race
    suunto racefirmwarebugissuedo not disturb
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    • 2 Offline
      2b2bff @logger
      last edited by

      @logger TBF even with auto update enabled, why should the update be more important than a DND? Just wait until DND is turned off for notification…

      I had a similar gripe with my Fenix 6 that would make me up in the middle of the night to ask wether it should switch to power saving mode as it only had battery for 12 hours or so. While I was in within the sleeping window and sleeping. And wakeup time was well within that 12 hour window…

      Suunto Race S
      Garmin Epix Pro

      1 Reply Last reply Reply Quote 1
      • Olaf GottschalkO Offline
        Olaf Gottschalk Bronze Member @Guest
        last edited by

        @Ghost said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

        @Olaf-Gottschalk Your frustration is understandable, but the way you’re expressing it comes off as hostile and dismissive toward others. People are more likely to help when the conversation stays respectful — especially when what you’re barking about is a feature under your control.

        What exactly are you talking about???

        I asked this months ago for the very first time it happened and woke me up.
        NOBODY respectfully answered my post with a seemingly simple “there is a switch, hidden in the About dialog”. Nobody. Zero. Most users replying were disrespectful in that they mocked me with “does not happen to me” to “why do you even care?”.

        And now your statement here: “a feature under my control”? Hey. That was literally what I was hoping for: somebody pointing at this setting (which defaults to ON) and on top of that sone Suunto programmers that are also here stating that of course DND should be respected and that they will fix this bug.

        None of that happened. It did not happen the first time I posted this last year, didn’t happen the last time in January, didn’t even happen today - until one user pointed out there is this setting.

        And now you moan that I “barked about a feature under my control”. Why don’t you see the problem?

        Maximilian MustermannM ? 2 Replies Last reply Reply Quote -2
        • Maximilian MustermannM Offline
          Maximilian Mustermann @Olaf Gottschalk
          last edited by

          @Olaf-Gottschalk While I understand you may have frustrations, I suggest that you consider participation in another forum. Your focus on personal demands and expectations, rather than respectful engagement with others, is disruptive to the constructive atmosphere we hope to find here. Specifically, labeling other members “freaks,” questioning their mental well-being, and demanding their removal (all in one thread) is unacceptable.I’m not taking either side, but I don’t particularly want to see this incessant negative language either.

          –
          Gravity Yippee! - https://www.instagram.com/oe_aus_b/
          Suunto Vertical Titanium / Suunto Race S

          Olaf GottschalkO 1 Reply Last reply Reply Quote 8
          • ? Offline
            A Former User @Olaf Gottschalk
            last edited by

            @Olaf-Gottschalk Yeah, yeah. You’re always right and the whole world around you is wrong — got it. I’m done arguing. I’ve made my points. Respect others if you expect to be respected is all I have to say. Good luck.

            Olaf GottschalkO 1 Reply Last reply Reply Quote 4
            • EgikaE Offline
              Egika Platinum Member
              last edited by

              Look.
              1, It seems like you are the only one who has this issue. For everyone else the watch just silently updates over night and shows the result screen in the morning
              2. The automatic update toggle in the app is likely on for almost everyone out there
              3. Plus the funny thing is, that even if switched off, it updates the watch regardless. This is obviously a bug and has been filed.
              So I would not be sure that it solves your problem.

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              Olaf GottschalkO 1 Reply Last reply Reply Quote 0
              • Olaf GottschalkO Offline
                Olaf Gottschalk Bronze Member @Egika
                last edited by

                @Egika this is so unlikely.
                How can it be that I see a screen that you say nobody else sees? I’m a software developer and I can tell you: that is almost 100% unlikely that I am the only one where a watch shows a “secret screen” that nobody else sees.

                Now, people accuse me of being stupid because of a feature “am I totally in control of” where you directly say (which I also agree to!) that it likely does not fix this. The trouble is I will only find out for sure on the next update.

                It somehow feels surreal - I get woken up for at least the last 4 firmware updates and my only hope was to raise attention of someone in charge at Suunto - investigating and fixing this.

                People get rude and accuse me of being stupid and having a feature on that basically states “wake me at night”. The answers go from “why do you care”, “my watch does not do this” to “switch off Bluetooth every night” or “it’s your fault when you have auto update enabled”.

                I even feel people seem to accuse me of faking this. I take pictures at 2:30 in the night, showing what woke me again - only to read “you clicked this”…

                What do you think I should do to get updates, but without disturbance?

                Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                • Olaf GottschalkO Offline
                  Olaf Gottschalk Bronze Member @Guest
                  last edited by

                  @Ghost said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

                  @Olaf-Gottschalk Yeah, yeah. You’re always right and the whole world around you is wrong — got it. I’m done arguing. I’ve made my points. Respect others if you expect to be respected is all I have to say. Good luck.

                  Who exactly did I not respect?!?
                  The ones telling me I am stupid?
                  The ones answering I should shut up and it’s my own fault?
                  What’s wrong with you?

                  1 Reply Last reply Reply Quote 0
                  • EgikaE Offline
                    Egika Platinum Member
                    last edited by Egika

                    Dimi already responded that he is following up on this one internally.
                    I think this is where this tread ends being meaningful. More messages every five minutes won’t help

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    1 Reply Last reply Reply Quote 2
                    • Olaf GottschalkO Offline
                      Olaf Gottschalk Bronze Member @Maximilian Mustermann
                      last edited by

                      @Maximilian-Mustermann fyi - this forum is hosted by Suunto and offers help.
                      My product is behaving faulty with every update.
                      I don’t want or need answers from the community that tell me I am to blame when my watch wakes me at night, this is extremely disrespectful.

                      Why do people even answer if they don’t know anything about the problem?
                      I want Suunto programmers attention to bugs. Not people telling me I did something wrong and not being able to tell me what exactly I did wrong when my watch goes on while on DND.

                      Maximilian MustermannM 1 Reply Last reply Reply Quote 0
                      • Maximilian MustermannM Offline
                        Maximilian Mustermann @Olaf Gottschalk
                        last edited by

                        @Olaf-Gottschalk Thank you for the information. It has indeed occurred to me that forum.suunto.com could be a forum hosted by Suunto. However: This is a community and not an official support forum.

                        –
                        Gravity Yippee! - https://www.instagram.com/oe_aus_b/
                        Suunto Vertical Titanium / Suunto Race S

                        1 Reply Last reply Reply Quote 1
                        • Łukasz SzmigielŁ Offline
                          Łukasz Szmigiel @Olaf Gottschalk
                          last edited by

                          @Olaf-Gottschalk mate, judging from other threads you’ve posted - there’s likely something wrong with your particular device. Maybe you can get a replacement at this point?

                          S9PP 2.40.44

                          Olaf GottschalkO 1 Reply Last reply Reply Quote 1
                          • Olaf GottschalkO Offline
                            Olaf Gottschalk Bronze Member @Łukasz Szmigiel
                            last edited by

                            @Łukasz-Szmigiel said in Another sleepless night with firmware update bright screen at 02:30! When is this going to end?:

                            @Olaf-Gottschalk mate, judging from other threads you’ve posted - there’s likely something wrong with your particular device. Maybe you can get a replacement at this point?

                            Of course I would accept a replacement unit. But how a software issue like this can be fixed by hardware is something I would really like to understand…

                            2 Łukasz SzmigielŁ 2 Replies Last reply Reply Quote 0
                            • 2 Offline
                              2b2bff @Olaf Gottschalk
                              last edited by

                              @Olaf-Gottschalk possibly there is some underlying software issue that can’t be fixed via the Suunto App. I’m with @Łukasz-Szmigiel that you just have a faulty watch or faulty software on your watch…

                              Nevertheless, IMHO it is time to talk to the support and not to the people here in the forum.

                              Suunto Race S
                              Garmin Epix Pro

                              1 Reply Last reply Reply Quote 1
                              • L Offline
                                logger Bronze Member @Olaf Gottschalk
                                last edited by

                                @Olaf-Gottschalk It’s not a show of disrespect at all, just a comment on how you tend to behave in this forum. As I’m sure you’ve noticed, you tend to create a lot of pushback when you come in here ranting and raving about your watch being garbage, the engineers being idiots, and everybody in the forum being morons. As someone else said, you’d probably get a better response—here as well as elsewhere in life (?)—if you moderated your tone a bit. Anyway, just an idea!

                                1 Reply Last reply Reply Quote 3
                                • ? Offline
                                  A Former User
                                  last edited by

                                  Found this interesting, no idea why… (everyone has their own domain of expertise):

                                  The malignant narcissist reveals himself not through open hostility, but through calculated dominance. He enters with confidence, often flaunting expertise to assert superiority. He demands validation, belittles dissent, and cloaks insults in passive-aggressive civility.

                                  He thrives on conflict, stoking arguments while playing the misunderstood intellectual. He rewrites narratives to position himself as either the hero or the victim — never the instigator. Rules are tools to be bent, and moderators are either allies or enemies.

                                  His goal isn’t discussion, but control — to reshape the space around his ego and silence anything that threatens it.

                                  The thread was about sleep, so… wishing everyone a peaceful night.

                                  martintrailM 1 Reply Last reply Reply Quote 16
                                  • martintrailM Offline
                                    martintrail Silver Members @Guest
                                    last edited by

                                    @Ghost nice, made my day 😄

                                    Vertical Titanium Solar

                                    1 Reply Last reply Reply Quote 2
                                    • Łukasz SzmigielŁ Offline
                                      Łukasz Szmigiel @Olaf Gottschalk
                                      last edited by

                                      @Olaf-Gottschalk there’s some talk on the forum about different hardware revisions, meaning that two Verticals or two Races can differ to a certain extent. Or there’s something at fault, memory or some controller.

                                      S9PP 2.40.44

                                      1 Reply Last reply Reply Quote 0
                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator @Olaf Gottschalk
                                        last edited by

                                        @Olaf-Gottschalk Sorry, I have had three different watches updating at least once per week for months. This has not happened to me, it may result from how your phone is delivering notifications. I have iOS so I cannot help you with that. I have autoDND set up at night and do not see this but my phone is on DND as well.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        VoiGASV 1 Reply Last reply Reply Quote 0
                                        • VoiGASV Online
                                          VoiGAS Silver Members @Brad_Olwin
                                          last edited by

                                          @Brad_Olwin Looks like the updates are always in the german nighttime - thats why it never happens to you 😉


                                          Race S
                                          Ambit3 Vertical

                                          1 Reply Last reply Reply Quote -1
                                          • FlamingoF Offline
                                            Flamingo
                                            last edited by

                                            I’am a Suunto Race user from germany and I can confirm that one of the last software updates also happened in the middle of the night and woke me up with a super bright display (like the flashlight app).
                                            After installing this update my watchface went back to its default settings, so that I had to reconfigure it again. I don’t know if there was a good reason for that or if it was a bug.

                                            1 Reply Last reply Reply Quote 0
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