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    Alerts without any notification or activity

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • Arto AspelinA Offline
      Arto Aspelin @safari
      last edited by

      @safari Thanks. I will try those and see what happens.

      1 Reply Last reply Reply Quote 0
      • safariS Offline
        safari @isazi
        last edited by

        @isazi
        I think it might be trying to connect to my new HR belt even though I’ve removed it. The Bluetooth range was also far, so it kept disconnecting and reconnecting. Also, I think my new HR belt is smart, so it now displays the battery status.

        Previously, the beta version was shared for us to try. Is there such a project in the future?

        history:
        Suunto Vertical 2 titanium Black
        suunto vertical solar titanium
        suunto 9 baro
        suunto ambit 3
        suunto ambit 2
        Suunto Heart Rate Belt
        Suunto Smart Heart Rate Belt

        suunto App: apple iphone 14 pro

        isaziI 1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @safari
          last edited by

          @safari said in Alerts without any notification or activity:

          @isazi
          I think it might be trying to connect to my new HR belt even though I’ve removed it. The Bluetooth range was also far, so it kept disconnecting and reconnecting. Also, I think my new HR belt is smart, so it now displays the battery status.

          It is what it is doing, it reconnects to your sensor even outside activities… I never noticed until yesterday cause I either turn off my sensors or they are far far away from me during the day

          Watch: Suunto Vertical 2 Titanium Black

          Blog: isazi's home

          fondueaufromageF 1 Reply Last reply Reply Quote 1
          • pavel.samokhaP Offline
            pavel.samokha @Arto Aspelin
            last edited by

            @Arto-Aspelin @salusi

            Could you share what FW your watches have, what mobile phone you’re using and what version of the mobile app?

            Opinions expressed are solely my own and do not express the views or opinions of my employer

            Arto AspelinA 1 Reply Last reply Reply Quote 0
            • Arto AspelinA Offline
              Arto Aspelin @pavel.samokha
              last edited by

              @pavel.samokha Hi. FW on the S9PP is 2.43.12. iPhone 12 with iOS 18.5. and Suunto app is version 3.1.1 (20282).

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              • fondueaufromageF Offline
                fondueaufromage Bronze Member @isazi
                last edited by

                @isazi said in Alerts without any notification or activity:

                It is what it is doing, it reconnects to your sensor even outside activities… I never noticed until yesterday cause I either turn off my sensors or they are far far away from me during the day

                I also get alarms during activities and I don’t know why because there is no message on the watch and it doesn’t seem possible to me that this is an attempt to connect to a sensor because I don’t have one with me and there are no sensors paired to the watch.

                Suunto 9 Peak Pro, Ambit2 Black HR, Core All Black, Spartan Ultra All Black Titanium HR, t3d, Vertical All Black, X6, X6 HR

                Arto AspelinA 1 Reply Last reply Reply Quote 0
                • Arto AspelinA Offline
                  Arto Aspelin @fondueaufromage
                  last edited by

                  @fondueaufromage And to be clear, I get these alerts mainly while not doing any sport. S9PP just vibrates but nothing is shown on the display and nothing happens on iPhone.

                  C 1 Reply Last reply Reply Quote 0
                  • C Offline
                    Catriona B @Arto Aspelin
                    last edited by

                    I’m having the same problem. It’s a brand new watch and only paired with my phone. Has anyone found a solution yet?

                    sky-runnerS D 2 Replies Last reply Reply Quote 0
                    • sky-runnerS Offline
                      sky-runner Platinum Member @Catriona B
                      last edited by

                      Search the work “phantom” in the forum posts and you’ll see a lot of mentions of phantom vibrations / alerts.

                      In my experienced that happened when I was going in or out of range of external HR sensor. But also, I think there may be other bluetooth related activities that may trigger this.

                      Suunto: Ambit, Ambit 3 Peak, 9 Baro, Race S, Race Ti, Vertical 2 Ti
                      Garmin: Forerunner 210, Forerunner 610, Fenix 6X, Fenix 7X Ti

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                      • D Offline
                        duffman19 @Catriona B
                        last edited by

                        @Catriona-B It’s the compass auto-calibrating in the background. For some reason, the code on the 9PP calls for a notification vibration every time the compass calibrates. And because the 9PP is so sensitive to magnetic interference, this happens frequently.

                        The only solution is to remove the compass from the watch’s widget list using the Suunto App. This prevents the auto-calibration and, thus, the phantom vibrations. Just make sure to check the calibration before starting an activity as the compass is used for some of Suunto’s fused stuff.

                        Vertical Ti / S9PP Ti / S9P Ti

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