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    "Empty watch icon" - Vertical V1 not fully syncing unless I reboot my Galaxy

    Scheduled Pinned Locked Moved Suunto Vertical
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    • A Online
      Armin M
      last edited by Armin M

      My Vertical synced flawlessly for a couple of months, since a couple of days or a bit loner, however, the Suunto App only shows an “empty watch” symbol in the upper left corner:

      09dd3cdf-3502-4191-9794-75228af94c0b-grafik.png

      and a completely empty screen after I tap it. The watch still receives notifications (so the issue might be the same as this, all I can add is that in my case, the problem is gone right after I reboot the phone and comes back “sometime later”. Turning bluetooth off and on again doesn’t help either.

      Android 16 “Samsung latest” on a Galaxy A54
      Suunto App 6.5.7 (6005007)
      Vertical Firmware 2.48.16

      Maybe this behavior already started to happen after that firmware update. Is it possible to downgrade to cross-check?

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      • A Armin M referenced this topic
      • A Online
        Armin M @Armin M
        last edited by

        Meanwhile, I downgraded to firmware 2.44.52 (see here for how that works) but also had to reboot android for the problem to “go away”. We’ll see if it remains “fixed” in which case firmware 2.48.16 would be the reason.

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