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    Constant crashes

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • E Offline
      Elipsus Silver Members
      last edited by

      Hey guys,
      SInce roughly 2 weeks, my Suunto 9 peak pro is acting odly (running latest available software):

      • It all started last week when I set an alarm early morning, the watch didn’t wake me, and I woke up to the watch “off”
      • I first thought it was a bug related to alarms, but I tried setting various alarms without issues
      • the next day i again woke up to a watch off (despite having set no alarms)
      • Then i got again the issue of seeing the HR sensor turning off by itself, only fixed by rebooting
      • having another crash after a run, i completely reset the watch to factory settings
      • i “thought” It fixed the problem, but again today after a run, the watch turned itself of for no reasons…

      I sent on multiple occasions the logs, could someone please take a look ? its really frustrating !

      Cheers

      M EgikaE 2 Replies Last reply Reply Quote 0
      • M Offline
        Matúš Bronze Member @Elipsus
        last edited by Matúš

        @Elipsus, hi, considering the same old advice you could get from posting such an issue, in the meantime, I would simply downgrade to the latest stable firmware.

        With the latest firmware, the back light feature on my watch somehow broke, and I’m not alone. Did we post about it? Yes, we did. Did we get an acknowledgement? No, we didn’t.

        So, I downgraded the watch and saved a month, for now, of frustration.

        Suunto 9 Peak Pro Titanium Slate
        Suunto Spartan Sport

        #swatt

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        • Ádám PatkósÁ Offline
          Ádám Patkós
          last edited by

          sunnto 9 peak pro: since the last update the heart rate measurement stops. I did a soft reset, it doesn’t help. It doesn’t measure even when exercising. thanks Suunto.
          This whole brand is a bunch of bugs. A joke in 2026. constantly recurring bugs. but, add a few more non-working functions. I will not restore the watch to the previous update.

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          • EgikaE Offline
            Egika Platinum Member @Elipsus
            last edited by

            @Elipsus Does the watch crash (and restart) or does it turn off (and stay off)?
            How is the battery status?

            I don’t think this is firmware related - other watches don’t behave like this. More likely something is broken…

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

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            • B Offline
              Bouli
              last edited by

              I have the same problem on my s9pp…
              sometimes heart rate measurement stops. soft reset solve this issue but during the exercice the watch stops totaly (no screen…). A new hard reset is needed.
              for information, battery was around 50%

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