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    Suunto Run – SuuntoPlus interval workout synced but not showing on watch at all

    Scheduled Pinned Locked Moved Suunto Run
    23 Posts 13 Posters 1.1k Views 15 Watching
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    • L Offline
      lazyblow
      last edited by

      Same for me the intervals isn’t showing on the watch, very annoying bug. I have just sent an email to the support.

      1 Reply Last reply Reply Quote 0
      • K Offline
        kubical @benjaminb
        last edited by

        @benjaminb
        Same issue here since a few weeks ago. Tried everything from reinstalling the app and watch, but no success.
        Contacted support a few days ago, but no response yet

        1 Reply Last reply Reply Quote 0
        • S Offline
          SarSha @André Faria
          last edited by

          @André-Faria thanks, will try them today

          1 Reply Last reply Reply Quote 0
          • B Offline
            benjaminb
            last edited by

            Thanks everyone for your replies. It’s pretty clear at this point that this is a bug introduced by the latest update.

            I’m currently in touch with support by email, and I’m hoping they’ll be able to roll out a patch soon 🤞

            G 1 Reply Last reply Reply Quote 0
            • G Offline
              Gianluca Smiraglia @benjaminb
              last edited by

              @benjaminb
              I’ve the same problem. I tried all the options but it didn’t work. In the app I upload the session with the pin and on it he training session is on “synchronized with the clock”. Then I go to the watch and nothing there isn’t. This new updates for the Suunt Run doesn’t work very well. Before them I was so happy with the clock, but now is one week that I can use the “interval wokouts”. This morning I sent an email to the assistance and I hope they can help me.

              Rubén 0R 1 Reply Last reply Reply Quote 0
              • Rubén 0R Offline
                Rubén 0 @Gianluca Smiraglia
                last edited by

                @Gianluca-Smiraglia

                Support has told me there is a bug in the last update. Soon there will be an update to fix it

                G 2 Replies Last reply Reply Quote 0
                • B Offline
                  benjaminb
                  last edited by benjaminb

                  Hello all,

                  Got a response from the Suunto support with step by steps instructions on how to fix this and it worked ! Here are the steps:

                  • Uninstall and reinstall the Suunto App to ensure that you have a fresh installation.
                  • Alternatively, clear the Suunto App cache through your phone’s app settings.
                  • Please also remove all training plans currently saved in the Suunto App.
                  • After completing the above steps, reopen the app and download the training plans again.

                  In my case, after re-creating a structured interval workout and syncing the watch, I had to close the Suunto app, re-open it and sync again for the workout to appear in my watch.

                  Hope it helps !

                  R 1 Reply Last reply Reply Quote 1
                  • R Offline
                    Rafa Burgos @benjaminb
                    last edited by

                    @benjaminb Gracias, me ha funcionado.

                    1 Reply Last reply Reply Quote 0
                    • G Offline
                      Gianluca Smiraglia @Rubén 0
                      last edited by

                      @Rubén-0 said:

                      @Gianluca-Smiraglia

                      Support has told me there is a bug in the last update. Soon there will be an update to fix it

                      @Rubén-0 said:

                      @Gianluca-Smiraglia

                      Support has told me there is a bug in the last update. Soon there will be an update to fix it

                      1 Reply Last reply Reply Quote 0
                      • G Offline
                        Gianluca Smiraglia @Rubén 0
                        last edited by

                        It seems the Suunto team is working on it, because a few minutes ago I tried uploading two new “training sessions,” and now they appear on the watch as well. I didn’t uninstall the app or anything else; I simply uploaded two new training sessions.

                        1 Reply Last reply Reply Quote 0

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