Suunto app 3.14.2 no longer runs on MacOS?
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@Tieutieu Thanks. latest update and which version of macOS are you running?
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@9ppuser I just checked : both are running 3.14.2 suunto app that was released few days ago, but they are under Tahoe.
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@Tieutieu Thank you!, and that’s interesting. As I said, version 3.14.1 was still working fine, but after the update, the app no longer launches—on either system.
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P.S. I ran the AI through the error report. How can I contact Suunto Support?
Subject: Suunto App 3.14.2 crashes instantly on macOS Sonoma (14.8.9) due to missing SF Symbol / UI Asset
Root Cause Analysis from Crash Log:
The crash is triggered by Thread 0 with an EXC_BAD_ACCESS (SIGSEGV) exception. The stack trace shows that UIKitCore attempts to load a system image asset (+[UIImage_systemImageNamed:withConfiguration:allowPrivate:]), which then fails inside Apple’s CoreUI framework (-[CUICatalog namedVectorGlyphWithName:…]).It appears that version 3.14.2 references an iOS 18 / macOS Sequoia specific UI asset or SF Symbol that is not present or named differently in macOS Sonoma, causing a null pointer crash.
Please provide a hotfix that gracefully handles or removes the incompatible UI asset for macOS Sonoma users.
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Email this to support@suunto.com
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@elbee thanks!
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@9ppuser I ll forwards this
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@Dimitrios-Kanellopoulos Thank you very much; I’ve already sent it to support@suunto.com as well.
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@9ppuser check pm
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still not working on macOS Sonoma with the 3.15 update… too bad
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I am running 3.14.2 on MacOS 27.0.1 without issues
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@isazi yes, but unfortunately, it only runs 14.3 Sonoma here; as I mentioned, 3.14.1 worked perfectly, but since the last update to 3.14.2, it hasn’t worked at all on my macOS Sonoma.
It probably needs to be updated to work… Still, it’s a shame that it doesn’t work anymore; it really shouldn’t be that big of a problem to check the changes from .1 to .2 for compatibility. - or rather, to 3.15 now
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@9ppuser that issue that you pmed me was supposed to be fixed on 3.15.x can you pm me again please ?
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