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Important news concerning our digital services

Scheduled Pinned Locked Moved Digital service transition
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  • S Offline
    stromdiddily Gold Members @coldrainsnow
    last edited by 25 Jan 2019, 02:24

    @coldrainsnow said in Important news concerning our digital services:

    @Dimitrios-Kanellopoulos said in Important news concerning our digital services:

    @coldrainsnow said in Important news concerning our digital services:

    A3 Peak
    Suunto did not say thay would not support A3

    Did I miss a new communication from Suunto? “Basic Compatibility” is not support for a $300+ watch. Without the ability to change sport modes, change custom routes or way points guaranteed there is no reason to buy this watch.

    I know you are just the messenger but this is a very important point that Suunto has missed - if they want to retain customers then they need to issue a statement that they WILL be offering full compatibility and support for the A3 series in the future as they transition to the Suunto app. People will not pay that much money for basic compatibility.

    There’s no way they would leave people stuck just like I’m sure they will offer some official work around (or upgrade program) for folks with A2s.

    Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

    User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

    1 Reply Last reply Reply Quote 0
    • L Offline
      Luis Andés Olmedo Bronze Member @misterdangerpants
      last edited by 25 Jan 2019, 14:38

      @misterdangerpants said in Important news concerning our digital services:

      @coldrainsnow I’m so on the fence! ☹ I so want to keep it but not having a web presence (Movescount) really is a negative…

      I’ve just initiated the process to return mine to Amazon. I’ll buy a Garmin Fenix 3. Don´t want to wait to know if my watch will be operational after 18 months

      B 1 Reply Last reply 25 Jan 2019, 15:07 Reply Quote 2
      • B Offline
        bugajalan @Luis Andés Olmedo
        last edited by 25 Jan 2019, 15:07

        @Luis-Andés-Olmedo a very good decision. I’m in a similar situation myself and I do not know what to do. Suunto Ambit 3 Peak is a brilliant watch But the situation is complicated for the future …

        P 1 Reply Last reply 25 Jan 2019, 15:10 Reply Quote 4
        • P Offline
          Prenj @bugajalan
          last edited by Prenj 25 Jan 2019, 15:10

          @bugajalan
          Well the only logical decision. Until Suunto cleans this whole mess up, it’s better to stay away from buying older models.

          Suunto Race

          R 1 Reply Last reply 25 Jan 2019, 17:48 Reply Quote 3
          • R Offline
            RiphRaph Bronze Member @Prenj
            last edited by RiphRaph 25 Jan 2019, 17:48

            @Emir-Karisik What I’m having a hard time wrapping my mind around is that Suunto is still selling the Ambit3 line on its own site for the full price with no indication whatsoever that it’s planning to cripple these watches a year and a half from now.

            How is this in any way an acceptable, ethical business practice? Are they unaware or just indifferent that this is a sure-fire way to make your customers migrate to the competition?

            Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

            P B 2 Replies Last reply 25 Jan 2019, 18:08 Reply Quote 2
            • P Offline
              Prenj @RiphRaph
              last edited by 25 Jan 2019, 18:08

              @RiphRaph
              They are changing target group and whole strategy, which probably has something to do with the takeover by Anta sport. The problem is the way they chose to do it. Creating this level of uncertainty can’t be part of the plan, it’s more likely just a case of “let’s try this and see what will happen”. They are obviously having some serious management crisis with no clear direction for future yet. I’d really hate seeing them going out of business, but they are surely playing with fire now.

              Suunto Race

              1 Reply Last reply Reply Quote 3
              • B Offline
                bugajalan @RiphRaph
                last edited by 25 Jan 2019, 19:55

                @RiphRaph I wonder how Suunto will solve the situation with the law. Sorry for my English. I come from Poland and the consumer’s right gives me a two-year warranty. What if in 1.5 years I lose support from Suunto and my Ambit 3 will not be fully functional? Will Suunto return my money?

                1 Reply Last reply Reply Quote 0
                • L Offline
                  Luis Andés Olmedo Bronze Member
                  last edited by 25 Jan 2019, 20:21

                  Done.

                  Ambit 3 peak returned to Amazon.

                  After Ambit 3 run, ambit 3 run, spartan sport and Ambit 3 peak… bye Suunto.

                  J 1 Reply Last reply 25 Jan 2019, 20:24 Reply Quote 4
                  • J Offline
                    jthomi @Luis Andés Olmedo
                    last edited by 25 Jan 2019, 20:24

                    @Luis-Andés-Olmedo Have fun with your Fenix! Hope you find what you are searching for… 🙂

                    L 1 Reply Last reply 26 Jan 2019, 08:36 Reply Quote -1
                    • T Offline
                      tomrider84
                      last edited by 25 Jan 2019, 20:33

                      Forced obsolescence, as Suunto does, is reprehensible by law (French law : L.213-4-1 )
                      By the way, Apple is paying the price. But if you don’t want everyone move to Garmin … Find a solution quickly.

                      S 1 Reply Last reply 25 Jan 2019, 20:59 Reply Quote 1
                      • S Offline
                        stromdiddily Gold Members @tomrider84
                        last edited by 25 Jan 2019, 20:59

                        @tomrider84 said in Important news concerning our digital services:

                        Forced obsolescence, as Suunto does, is reprehensible by law (French law : L.213-4-1 )
                        By the way, Apple is paying the price. But if you don’t want everyone move to Garmin … Find a solution quickly.

                        Suunto is not a French manufacturer, so not so sure that law applies 🙂

                        https://www.sgs.com/en/news/2015/07/built-to-last-a-law-in-france-to-combat-planned-obsolescence-for-appliances

                        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                        1 Reply Last reply Reply Quote 0
                        • L Offline
                          Luis Andés Olmedo Bronze Member @jthomi
                          last edited by 26 Jan 2019, 08:36

                          @jthomi thank you, for sure I’ll find it. It’s not the first Fenix I have 😉

                          1 Reply Last reply Reply Quote 3
                          • N Offline
                            NicolasP
                            last edited by 26 Jan 2019, 10:16

                            I was not on the forum for a while - too busy with new job - but still testing SA.
                            Personally as a runner plus with light maintenance gym cessions at home the SA is what I need. I have deleted MC apps and just using SA.
                            I thought that not having all my previous moves stored in MC yet on SA would be an issue but as I am using SA since it has been released I have now enough previous activities on it to see my progress. And any at some point all the MC moves will be there too - so not to worry about that.
                            My only question would be for the watch update will it be via Bluetooth or still via computer - sorry if I missed the information on that but I have not been on the forum for months …and I am too lazy …no too busy being running/training for having a look at this on the forum.
                            Have a good weekend all.
                            Nicolas

                            SST

                            B 1 Reply Last reply 27 Jan 2019, 00:30 Reply Quote 0
                            • H Offline
                              HUBERT
                              last edited by 26 Jan 2019, 15:58

                              Bonjour,
                              Je viens de faire réparer ma montre AMBIT2 dont je suis très satisfait.
                              Pourquoi me l’avoir réparée s’il faut que je la jete dans 1 an ?
                              SUUNTO aurait pu avoir l’amabilité de proposer une alternative.
                              Que proposerez vous le moment venu ?

                              1 Reply Last reply Reply Quote 0
                              • M Offline
                                Maurits B
                                last edited by 26 Jan 2019, 19:44

                                Hi,
                                So my Ambit 1 that is still functioning very well, and will still be functioning well for years to come, will then become useless?
                                Not being able to change the screens and not being able to upload routes, poi’s, etc, and not being able to download workouts will make the watch useless.
                                Especially for the earliest customers that were the early adopters for the new Suunto products, this feels very wrong. If my Ambit 1 becomes useless, I will not replace it with a new Suunto watch, but I will rather look at the competition. Excluding the Ambit 1 is very contradictive to how it was put in the market.
                                My Ambit 1 replaced a Polar s720i. It looks like that old Polar may outlive its replacement…

                                I hope and expect that Suunto will come back to this decision and keep all the Ambits alive.
                                Maurits

                                1 Reply Last reply Reply Quote 3
                                • M Offline
                                  misterdangerpants @Brad_Olwin
                                  last edited by 26 Jan 2019, 21:09

                                  @Brad_Olwin Any suggestions for better web portals? I’ve been only using Garmin since 2007 and am not all that savvy.

                                  B C 2 Replies Last reply 27 Jan 2019, 00:34 Reply Quote 0
                                  • B Offline
                                    Brad_Olwin Moderator @NicolasP
                                    last edited by 27 Jan 2019, 00:30

                                    @NicolasP Welcome back!

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    1 Reply Last reply Reply Quote 0
                                    • B Offline
                                      Brad_Olwin Moderator @misterdangerpants
                                      last edited by Brad_Olwin 27 Jan 2019, 00:34

                                      @misterdangerpants said in Important news concerning our digital services:

                                      @Brad_Olwin Any suggestions for better web portals? I’ve been only using Garmin since 2007 and am not all that savvy.

                                      I use TrainingPeaks but you need to pay for Premium. It is not expensive but I understand why some would not want to pay. 30 day trial and $115 US per year. I have heard sporttracks.mobi is very good, it looks good to me but I only tested it a short time. It is not free. There are desktop apps that are good as well. For Mac OS, rubiTrack is excellent, I have used it a long time. Again, none of these are going to be free but offer much more on the training and stress analysis than any of the freebies.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      S I S M 4 Replies Last reply 27 Jan 2019, 00:44 Reply Quote -1
                                      • S Offline
                                        stromdiddily Gold Members @Brad_Olwin
                                        last edited by stromdiddily 27 Jan 2019, 00:44

                                        @Brad_Olwin said in Important news concerning our digital services:

                                        @misterdangerpants said in Important news concerning our digital services:

                                        @Brad_Olwin Any suggestions for better web portals? I’ve been only using Garmin since 2007 and am not all that savvy.

                                        I use TrainingPeaks but you need to pay for Premium. It is not expensive but I understand why some would not want to pay. 30 day trial and $115 US per year. I have heard sporttracks.mobi is very good, it looks good to me but I only tested it a short time. It is not free. There are desktop apps that are good as well. For Mac OS, rubiTrack is excellent, I have used it a long time. Again, none of these are going to be free but offer much more on the training and stress analysis than any of the freebies.

                                        $115 per year* (ha sorry Brad, just saw your edit)

                                        The free version isn’t so bad either.

                                        For others there is runalyze, golden cheetah, and you could probably figure out a way to upload stuff into Garmin if you wanted lol.

                                        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                        1 Reply Last reply Reply Quote 1
                                        • I Offline
                                          ianshowalter @Brad_Olwin
                                          last edited by 27 Jan 2019, 00:45

                                          @Brad_Olwin Runalyze is a good one with some similar features to Training Peaks that’s free, too. It doesn’t automatically sync with Movescount (you have to manually import FIT or TCX files into it at present) but they are planning to have it auto sync with the Suunto app sometime early this year.

                                          Watch: SSU, FW 2.8.32
                                          App: 4.22.3 beta
                                          Phone: Motorola Moto G6
                                          Android 9
                                          HRM: Polar OH1

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