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Strava export not correctly recording pauses

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • D Offline
    D Schilderman
    last edited by D Schilderman 6 Apr 2019, 21:49 4 Jun 2019, 21:48

    Hi Dimitrios,

    I have the exact same problem. I’m running with a group and at km 4 we paused and did some drills. Now my strava shows 28:44 on km 4.
    I paused it several times when waiting to start the new intervals so actually all my data looks off.
    Link: https://www.strava.com/activities/2423884291
    This is not a single event… This is something that always happens.

    You are saying in your last post that you might have a solution. Does that mean a general fix for everybody? Or just for the OP?

    Kind regards

    D 1 Reply Last reply 5 Jun 2019, 06:25 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @D Schilderman
      last edited by 5 Jun 2019, 06:25

      @D-Schilderman your issue will be fixed exactly. You talk about splits that are auto generated by Strava right ?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      Š 1 Reply Last reply 5 Jun 2019, 15:33 Reply Quote 0
      • D Offline
        D Schilderman
        last edited by D Schilderman 6 May 2019, 12:16 5 Jun 2019, 12:15

        I’m not sure what your definition is for a split.
        I’m using the new suunto app and its paired to send my files to strava.

        My problem is that strava calculates my time per kilometer with a weird algorithm.
        For example:

        • I run 3 km at a 5min/km pace.
        • I manually pause for 15 mins to do some stretches/drills
        • I then unpause my run and commence my pace at 5min/km pace.

        When i finish my run and my file is exported to strava and it shows

        • 3x1km with 5min/km pace
        • 1km with 20min/km pace
        • rest of my run with 5min/pace.

        I have not used any interval or whatever setting so far.

        What I want is that strava only shows my time that I’ve run. I’ve used a garmin before and it never had this problem.

        D 1 Reply Last reply 5 Jun 2019, 12:32 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @D Schilderman
          last edited by 5 Jun 2019, 12:32

          @D-Schilderman yes that is what I refer to. Check the web of strava. Has splits and laps.
          Laps are currently 100% match to the watch but splits is your problem

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          ? 1 Reply Last reply 5 Jun 2019, 12:40 Reply Quote 0
          • ? Offline
            A Former User @Dimitrios Kanellopoulos
            last edited by 5 Jun 2019, 12:40

            @Dimitrios-Kanellopoulos Yes, but most people who accept an app only SA, use only the app version of Strava. Is this something on the works to be fixed?
            *disclaimer I dont use app Strava but some of my friends do and I think they have only splits there and not laps

            D 1 Reply Last reply 5 Jun 2019, 12:43 Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @Guest
              last edited by Dimitrios Kanellopoulos 6 May 2019, 12:44 5 Jun 2019, 12:43

              @Yannis-Belouris on the mobile app there are laps and splits as well.

              Splits are autogenerated laps from Strava.
              Laps are the laps (auto,distance,interval etc) that the watch creates.

              What should we fix about that? That is how strava works. And I dont understand why one using SA has to only use the Strava mobile app. This makes no sense.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              ? 1 Reply Last reply 5 Jun 2019, 13:19 Reply Quote 0
              • Y Offline
                Yurgo
                last edited by Yurgo 6 May 2019, 12:51 5 Jun 2019, 12:50

                Ok, this way let me understand when i got some interval training and watches show me intervals of swimming and i didnt pushing any pause buttons during that, why Suunto App show me pace/min using idle time when i’m resting and not moving/swimming? I mean pool swim training, not open water when GPS positioning is operation.

                BUT when data trasferred to Strava everything OK and i found actual true pace.

                D 1 Reply Last reply 5 Jun 2019, 12:55 Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @Yurgo
                  last edited by 5 Jun 2019, 12:55

                  @Yurgo Do you have the latest verion of the app? The pace should be fine there. Else please create a new thread so I can scope and help there

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  Y 1 Reply Last reply 5 Jun 2019, 12:58 Reply Quote 0
                  • Y Offline
                    Yurgo @Dimitrios Kanellopoulos
                    last edited by 5 Jun 2019, 12:58

                    @Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

                    @Yurgo Do you have the latest verion of the app? The pace should be fine there. Else please create a new thread so I can scope and help there

                    Just only updated. Latest beta is 4.2.2 right? I will do some swimming and revert with results.

                    D 1 Reply Last reply 5 Jun 2019, 13:03 Reply Quote 0
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @Yurgo
                      last edited by 5 Jun 2019, 13:03

                      @Yurgo you can check your prev activities

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      Y 1 Reply Last reply 5 Jun 2019, 13:23 Reply Quote 0
                      • ? Offline
                        A Former User @Dimitrios Kanellopoulos
                        last edited by 5 Jun 2019, 13:19

                        @Dimitrios-Kanellopoulos Allow me to argue that it does.
                        When suunto forces people in an app only ecosystem, it paradoxical to point someone to a web version of an app.
                        Also, is does NOT display laps (the free version of strava app).
                        Also, I dont cate about strava myself but most users, I feel, will be perplexed.

                        D 1 Reply Last reply 5 Jun 2019, 13:22 Reply Quote 0
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @Guest
                          last edited by 5 Jun 2019, 13:22

                          @Yannis-Belouris hey buddy please relax and please keep the scope here.

                          First of all I asked the user to check the web interface of that app as its more clear in the webversion of Strava the laps vs splits.

                          You had to comment that since Suunto does not offer a web platform I should not ask this from a customer, to use the web-based version of the app on his mobile or desktop?

                          What is the logic here? I am trying to help a customer and I am not allowed?

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          ? 1 Reply Last reply 5 Jun 2019, 13:57 Reply Quote 0
                          • Y Offline
                            Yurgo @Dimitrios Kanellopoulos
                            last edited by 5 Jun 2019, 13:23

                            @Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

                            @Yurgo you can check your prev activities

                            I suppose there are same results. Check it there:

                            http://www.movescount.com/ru/moves/move288146541
                            https://www.strava.com/activities/2395012418?utm_source=com.google.android.gm&utm_medium=referral
                            https://app.suunto.com/move/yurgo/5ce8fde5d85e39ca99d335d6

                            As you can see Strava has training time 36:48 min and overal time 44:12 with all stops/rest.

                            D 1 Reply Last reply 5 Jun 2019, 13:25 Reply Quote 0
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @Yurgo
                              last edited by 5 Jun 2019, 13:25

                              @Yurgo got it thanks! I ll update you on this but lets discuss this here, as this thread is not for swimming. (trying to keep the scope).

                              Short update this is under fix (swimming) and I do hope next week to be ok

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              Y 1 Reply Last reply 5 Jun 2019, 13:29 Reply Quote 0
                              • Y Offline
                                Yurgo @Dimitrios Kanellopoulos
                                last edited by 5 Jun 2019, 13:29

                                @Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

                                @Yurgo got it thanks! I ll update you on this but lets discuss this here, as this thread is not for swimming. (trying to keep the scope).

                                Short update this is under fix (swimming) and I do hope next week to be ok

                                Many thanks!!

                                1 Reply Last reply Reply Quote 1
                                • ? Offline
                                  A Former User @Dimitrios Kanellopoulos
                                  last edited by 5 Jun 2019, 13:57

                                  @Dimitrios-Kanellopoulos
                                  First of all, I am very relaxed myself.
                                  I did not call you buddy or asked you to relax yourself.
                                  The rest of your logic or mine I fell should not be discussed any further.

                                  1 Reply Last reply Reply Quote 0
                                  • Š Offline
                                    Šón Čestr @Dimitrios Kanellopoulos
                                    last edited by 5 Jun 2019, 15:33

                                    @Dimitrios-Kanellopoulos , yep, I was also referring to the splits (and corresponding pace graph) that are auto-generated by Strava. I use the web version and see them here:

                                    a) On the overview page: “Splits” in the right-hand panel beside the map and pace graph in the bottommost panel

                                    b) Analysis → Workout Analysis → Bottom left panel when viewing “Splits” or “Smoothed” but not “Laps”

                                    D 1 Reply Last reply 5 Jun 2019, 15:35 Reply Quote 1
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @Šón Čestr
                                      last edited by 5 Jun 2019, 15:35

                                      @Šón-Čestr clear! The fix is coming for that.

                                      And it is related to your nice finding of pauses.

                                      So just following up, we export also the data during the pause period and that makes strava count very strange split times.

                                      I am sure this fix will rollout next week as I said about swimming as well (that is a different fix though) if all goes well.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      Š D 2 Replies Last reply 5 Jun 2019, 15:38 Reply Quote 2
                                      • Š Offline
                                        Šón Čestr @Dimitrios Kanellopoulos
                                        last edited by 5 Jun 2019, 15:38

                                        @Dimitrios-Kanellopoulos nice! You guys fixed this quickly! Thanks!

                                        1 Reply Last reply Reply Quote 1
                                        • D Offline
                                          D Schilderman @Dimitrios Kanellopoulos
                                          last edited by D Schilderman 6 May 2019, 17:18 5 Jun 2019, 17:14

                                          @Dimitrios-Kanellopoulos
                                          Thanks for your reply. So I can expect the fix within a couple of weeks :).

                                          One more question. Does that fix also correct for “auto-pause” when standing still? Or only manual pause.

                                          Edit:
                                          To add… I just checked the details of the run that I originally was talking about.
                                          The Suunto App also shows 29 mins for the 4th km where I had my watch on pause… So do we get a fix for that AND strava?

                                          Kind regards.

                                          D 1 Reply Last reply 5 Jun 2019, 19:18 Reply Quote 0
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