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Strava export not correctly recording pauses

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • D Offline
    Dimitrios Kanellopoulos Community Manager @D Schilderman
    last edited by 5 Jun 2019, 12:32

    @D-Schilderman yes that is what I refer to. Check the web of strava. Has splits and laps.
    Laps are currently 100% match to the watch but splits is your problem

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
    https://www.strava.com/athletes/7586105

    ? 1 Reply Last reply 5 Jun 2019, 12:40 Reply Quote 0
    • ? Offline
      A Former User @Dimitrios Kanellopoulos
      last edited by 5 Jun 2019, 12:40

      @Dimitrios-Kanellopoulos Yes, but most people who accept an app only SA, use only the app version of Strava. Is this something on the works to be fixed?
      *disclaimer I dont use app Strava but some of my friends do and I think they have only splits there and not laps

      D 1 Reply Last reply 5 Jun 2019, 12:43 Reply Quote 0
      • D Offline
        Dimitrios Kanellopoulos Community Manager @Guest
        last edited by Dimitrios Kanellopoulos 6 May 2019, 12:44 5 Jun 2019, 12:43

        @Yannis-Belouris on the mobile app there are laps and splits as well.

        Splits are autogenerated laps from Strava.
        Laps are the laps (auto,distance,interval etc) that the watch creates.

        What should we fix about that? That is how strava works. And I dont understand why one using SA has to only use the Strava mobile app. This makes no sense.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        ? 1 Reply Last reply 5 Jun 2019, 13:19 Reply Quote 0
        • Y Offline
          Yurgo
          last edited by Yurgo 6 May 2019, 12:51 5 Jun 2019, 12:50

          Ok, this way let me understand when i got some interval training and watches show me intervals of swimming and i didnt pushing any pause buttons during that, why Suunto App show me pace/min using idle time when i’m resting and not moving/swimming? I mean pool swim training, not open water when GPS positioning is operation.

          BUT when data trasferred to Strava everything OK and i found actual true pace.

          D 1 Reply Last reply 5 Jun 2019, 12:55 Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @Yurgo
            last edited by 5 Jun 2019, 12:55

            @Yurgo Do you have the latest verion of the app? The pace should be fine there. Else please create a new thread so I can scope and help there

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            Y 1 Reply Last reply 5 Jun 2019, 12:58 Reply Quote 0
            • Y Offline
              Yurgo @Dimitrios Kanellopoulos
              last edited by 5 Jun 2019, 12:58

              @Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

              @Yurgo Do you have the latest verion of the app? The pace should be fine there. Else please create a new thread so I can scope and help there

              Just only updated. Latest beta is 4.2.2 right? I will do some swimming and revert with results.

              D 1 Reply Last reply 5 Jun 2019, 13:03 Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Yurgo
                last edited by 5 Jun 2019, 13:03

                @Yurgo you can check your prev activities

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                Y 1 Reply Last reply 5 Jun 2019, 13:23 Reply Quote 0
                • ? Offline
                  A Former User @Dimitrios Kanellopoulos
                  last edited by 5 Jun 2019, 13:19

                  @Dimitrios-Kanellopoulos Allow me to argue that it does.
                  When suunto forces people in an app only ecosystem, it paradoxical to point someone to a web version of an app.
                  Also, is does NOT display laps (the free version of strava app).
                  Also, I dont cate about strava myself but most users, I feel, will be perplexed.

                  D 1 Reply Last reply 5 Jun 2019, 13:22 Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @Guest
                    last edited by 5 Jun 2019, 13:22

                    @Yannis-Belouris hey buddy please relax and please keep the scope here.

                    First of all I asked the user to check the web interface of that app as its more clear in the webversion of Strava the laps vs splits.

                    You had to comment that since Suunto does not offer a web platform I should not ask this from a customer, to use the web-based version of the app on his mobile or desktop?

                    What is the logic here? I am trying to help a customer and I am not allowed?

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    ? 1 Reply Last reply 5 Jun 2019, 13:57 Reply Quote 0
                    • Y Offline
                      Yurgo @Dimitrios Kanellopoulos
                      last edited by 5 Jun 2019, 13:23

                      @Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

                      @Yurgo you can check your prev activities

                      I suppose there are same results. Check it there:

                      http://www.movescount.com/ru/moves/move288146541
                      https://www.strava.com/activities/2395012418?utm_source=com.google.android.gm&utm_medium=referral
                      https://app.suunto.com/move/yurgo/5ce8fde5d85e39ca99d335d6

                      As you can see Strava has training time 36:48 min and overal time 44:12 with all stops/rest.

                      D 1 Reply Last reply 5 Jun 2019, 13:25 Reply Quote 0
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @Yurgo
                        last edited by 5 Jun 2019, 13:25

                        @Yurgo got it thanks! I ll update you on this but lets discuss this here, as this thread is not for swimming. (trying to keep the scope).

                        Short update this is under fix (swimming) and I do hope next week to be ok

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        Y 1 Reply Last reply 5 Jun 2019, 13:29 Reply Quote 0
                        • Y Offline
                          Yurgo @Dimitrios Kanellopoulos
                          last edited by 5 Jun 2019, 13:29

                          @Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

                          @Yurgo got it thanks! I ll update you on this but lets discuss this here, as this thread is not for swimming. (trying to keep the scope).

                          Short update this is under fix (swimming) and I do hope next week to be ok

                          Many thanks!!

                          1 Reply Last reply Reply Quote 1
                          • ? Offline
                            A Former User @Dimitrios Kanellopoulos
                            last edited by 5 Jun 2019, 13:57

                            @Dimitrios-Kanellopoulos
                            First of all, I am very relaxed myself.
                            I did not call you buddy or asked you to relax yourself.
                            The rest of your logic or mine I fell should not be discussed any further.

                            1 Reply Last reply Reply Quote 0
                            • Š Offline
                              Šón Čestr @Dimitrios Kanellopoulos
                              last edited by 5 Jun 2019, 15:33

                              @Dimitrios-Kanellopoulos , yep, I was also referring to the splits (and corresponding pace graph) that are auto-generated by Strava. I use the web version and see them here:

                              a) On the overview page: “Splits” in the right-hand panel beside the map and pace graph in the bottommost panel

                              b) Analysis → Workout Analysis → Bottom left panel when viewing “Splits” or “Smoothed” but not “Laps”

                              D 1 Reply Last reply 5 Jun 2019, 15:35 Reply Quote 1
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @Šón Čestr
                                last edited by 5 Jun 2019, 15:35

                                @Šón-Čestr clear! The fix is coming for that.

                                And it is related to your nice finding of pauses.

                                So just following up, we export also the data during the pause period and that makes strava count very strange split times.

                                I am sure this fix will rollout next week as I said about swimming as well (that is a different fix though) if all goes well.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                Š D 2 Replies Last reply 5 Jun 2019, 15:38 Reply Quote 2
                                • Š Offline
                                  Šón Čestr @Dimitrios Kanellopoulos
                                  last edited by 5 Jun 2019, 15:38

                                  @Dimitrios-Kanellopoulos nice! You guys fixed this quickly! Thanks!

                                  1 Reply Last reply Reply Quote 1
                                  • D Offline
                                    D Schilderman @Dimitrios Kanellopoulos
                                    last edited by D Schilderman 6 May 2019, 17:18 5 Jun 2019, 17:14

                                    @Dimitrios-Kanellopoulos
                                    Thanks for your reply. So I can expect the fix within a couple of weeks :).

                                    One more question. Does that fix also correct for “auto-pause” when standing still? Or only manual pause.

                                    Edit:
                                    To add… I just checked the details of the run that I originally was talking about.
                                    The Suunto App also shows 29 mins for the 4th km where I had my watch on pause… So do we get a fix for that AND strava?

                                    Kind regards.

                                    D 1 Reply Last reply 5 Jun 2019, 19:18 Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @D Schilderman
                                      last edited by 5 Jun 2019, 19:18

                                      @D-Schilderman the fix for the app (presumably android) I am not sure about next week.

                                      Can you elaborate on the autopause thingy about strava? The moving time vs elapsed time ?

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      D 1 Reply Last reply 6 Jun 2019, 07:11 Reply Quote 1
                                      • D Offline
                                        D Schilderman @Dimitrios Kanellopoulos
                                        last edited by 6 Jun 2019, 07:11

                                        @Dimitrios-Kanellopoulos
                                        Well… I had autopause turned on but i also manually put it on pause also during the period that we were doing drills.
                                        So a double whammy (manual pause + auto-pause).

                                        It still registered all the time on the suunto app and strava.

                                        D 1 Reply Last reply 6 Jun 2019, 08:02 Reply Quote 0
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @D Schilderman
                                          last edited by 6 Jun 2019, 08:02

                                          @D-Schilderman for strava to remove these pauses (on the total time) you should not pause the watch.

                                          Strava will do it’s calculations if there is no watch pause event.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          D 1 Reply Last reply 7 Jun 2019, 14:11 Reply Quote 0
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