Strava export not correctly recording pauses

[A Former User]

@Dimitrios-Kanellopoulos Yes, but most people who accept an app only SA, use only the app version of Strava. Is this something on the works to be fixed?
*disclaimer I dont use app Strava but some of my friends do and I think they have only splits there and not laps

[Dimitrios Kanellopoulos]

@Yannis-Belouris on the mobile app there are laps and splits as well.

Splits are autogenerated laps from Strava.
Laps are the laps (auto,distance,interval etc) that the watch creates.

What should we fix about that? That is how strava works. And I dont understand why one using SA has to only use the Strava mobile app. This makes no sense.

[Yurgo]

Ok, this way let me understand when i got some interval training and watches show me intervals of swimming and i didnt pushing any pause buttons during that, why Suunto App show me pace/min using idle time when i’m resting and not moving/swimming? I mean pool swim training, not open water when GPS positioning is operation.

BUT when data trasferred to Strava everything OK and i found actual true pace.

[Dimitrios Kanellopoulos]

@Yurgo Do you have the latest verion of the app? The pace should be fine there. Else please create a new thread so I can scope and help there

[Yurgo]

@Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

@Yurgo Do you have the latest verion of the app? The pace should be fine there. Else please create a new thread so I can scope and help there

Just only updated. Latest beta is 4.2.2 right? I will do some swimming and revert with results.

[Dimitrios Kanellopoulos]

@Yurgo you can check your prev activities

[A Former User]

@Dimitrios-Kanellopoulos Allow me to argue that it does.
When suunto forces people in an app only ecosystem, it paradoxical to point someone to a web version of an app.
Also, is does NOT display laps (the free version of strava app).
Also, I dont cate about strava myself but most users, I feel, will be perplexed.

[Dimitrios Kanellopoulos]

@Yannis-Belouris hey buddy please relax and please keep the scope here.

First of all I asked the user to check the web interface of that app as its more clear in the webversion of Strava the laps vs splits.

You had to comment that since Suunto does not offer a web platform I should not ask this from a customer, to use the web-based version of the app on his mobile or desktop?

What is the logic here? I am trying to help a customer and I am not allowed?

[Yurgo]

@Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

@Yurgo you can check your prev activities

I suppose there are same results. Check it there:

http://www.movescount.com/ru/moves/move288146541
https://www.strava.com/activities/2395012418?utm_source=com.google.android.gm&utm_medium=referral
https://app.suunto.com/move/yurgo/5ce8fde5d85e39ca99d335d6

As you can see Strava has training time 36:48 min and overal time 44:12 with all stops/rest.

[Dimitrios Kanellopoulos]

@Yurgo got it thanks! I ll update you on this but lets discuss this here, as this thread is not for swimming. (trying to keep the scope).

Short update this is under fix (swimming) and I do hope next week to be ok

[Yurgo]

@Dimitrios-Kanellopoulos said in Strava export not correctly recording pauses:

@Yurgo got it thanks! I ll update you on this but lets discuss this here, as this thread is not for swimming. (trying to keep the scope).

Short update this is under fix (swimming) and I do hope next week to be ok

Many thanks!!

[A Former User]

@Dimitrios-Kanellopoulos
First of all, I am very relaxed myself.
I did not call you buddy or asked you to relax yourself.
The rest of your logic or mine I fell should not be discussed any further.

[Šón Čestr]

@Dimitrios-Kanellopoulos , yep, I was also referring to the splits (and corresponding pace graph) that are auto-generated by Strava. I use the web version and see them here:

a) On the overview page: “Splits” in the right-hand panel beside the map and pace graph in the bottommost panel

b) Analysis → Workout Analysis → Bottom left panel when viewing “Splits” or “Smoothed” but not “Laps”

[Dimitrios Kanellopoulos]

@Šón-Čestr clear! The fix is coming for that.

And it is related to your nice finding of pauses.

So just following up, we export also the data during the pause period and that makes strava count very strange split times.

I am sure this fix will rollout next week as I said about swimming as well (that is a different fix though) if all goes well.

[Šón Čestr]

@Dimitrios-Kanellopoulos nice! You guys fixed this quickly! Thanks!

[D Schilderman]

@Dimitrios-Kanellopoulos
Thanks for your reply. So I can expect the fix within a couple of weeks :).

One more question. Does that fix also correct for “auto-pause” when standing still? Or only manual pause.

Edit:
To add… I just checked the details of the run that I originally was talking about.
The Suunto App also shows 29 mins for the 4th km where I had my watch on pause… So do we get a fix for that AND strava?

Kind regards.

[Dimitrios Kanellopoulos]

@D-Schilderman the fix for the app (presumably android) I am not sure about next week.

Can you elaborate on the autopause thingy about strava? The moving time vs elapsed time ?

[D Schilderman]

@Dimitrios-Kanellopoulos
Well… I had autopause turned on but i also manually put it on pause also during the period that we were doing drills.
So a double whammy (manual pause + auto-pause).

It still registered all the time on the suunto app and strava.

[Dimitrios Kanellopoulos]

@D-Schilderman for strava to remove these pauses (on the total time) you should not pause the watch.

Strava will do it’s calculations if there is no watch pause event.

[D Schilderman]

@Dimitrios-Kanellopoulos So until the fix in a few weeks, this is the way to do it…?
Thanks!