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S9 Baro takes very long to find GPS signal before a move

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  • P Offline
    Phil Powell @Łukasz Szmigiel
    last edited by 28 Dec 2020, 21:22

    @Łukasz-Szmigiel I’ve not changed any settings from the factory ones

    1 Reply Last reply Reply Quote 0
    • I Offline
      inkognito Platinum Member
      last edited by 28 Dec 2020, 21:33

      Hi guys, just one thought: Sometimes I feel like the GPS status arrow probably freezes even though the GPS signal is already acquired before starting the exercise… The GPS arrow symbol is grey and blinking. But once I press the lower button to access the options and immediately press the upper button to go back to the “Start screen”, the arrow immediately turns green. Cannot this be the case? Could you test this when acquiring GPS signal takes noticeably long?

      SV: fingers crossed :D
      S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
      Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
      Despite some pretty bad luck, I still love Suunto!

      ? 1 Reply Last reply 28 Dec 2020, 21:44 Reply Quote 0
      • ? Offline
        A Former User @Łukasz Szmigiel
        last edited by 28 Dec 2020, 21:42

        @Łukasz-Szmigiel yes, I tried all possibilities. At this moment I use GPS+Galileo. It look like fastest. But as I wrote, it is happen only when I have worst signal in city. When I am in open area it start very quickly. But it is interesting for me, that if I use in the same bad conditions Ambit2 (both together on one arm) with Ambit I can run in few seconds and for S9 wait more than minute…

        1 Reply Last reply Reply Quote 0
        • ? Offline
          A Former User @inkognito
          last edited by 28 Dec 2020, 21:44

          @inkognito Ok, when I will next time waiting, I will try it. Thank you.

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          • P Offline
            Phil Powell @isazi
            last edited by 29 Dec 2020, 08:01

            @isazi just checked and it’s showing yesterday’s date from when I last synced it. Doesn’t seem to have auto updated the agps

            P 1 Reply Last reply 29 Dec 2020, 10:00 Reply Quote 0
            • P Offline
              Phil Powell @Phil Powell
              last edited by 29 Dec 2020, 10:00

              @Phil-Powell also has an occasional issue where it’s turned itself off completely. Was like that out of the box and has done it twice. At the moment screen is completely blank and if you hold top right button for soft reset it beeps but that’s it

              1 Reply Last reply Reply Quote 0
              • R Offline
                Richard Thygesen @MaxiPalle
                last edited by 29 Dec 2020, 10:05

                @MaxiPalle I have noticed that my AGPS file hasn’t been updated since december 18th. Soft reset and reinstallation of the app hasn’t resolved the issue. The app tries to optimize GPS every sync but it never shows up on the watch. Now it says that AGPS is n/a on the watch. Can anyone help?

                S9
                S9 Peak
                Race

                P Ł 2 Replies Last reply 29 Dec 2020, 10:11 Reply Quote 0
                • P Offline
                  Phil Powell @Richard Thygesen
                  last edited by 29 Dec 2020, 10:11

                  @Richard-Thygesen mine has completely turned itself off. Managed to get a display back by holding soft reset button a few times. But now is also showing assisted gps not available

                  1 Reply Last reply Reply Quote 0
                  • Ł Offline
                    Łukasz Szmigiel @Richard Thygesen
                    last edited by 29 Dec 2020, 10:17

                    @Richard-Thygesen the watch needs approx. 15 minutes to unpack the data after it finishes syncing. Did you wait long enough before checking if AGPS is fresh?

                    S9PP 2.40.44

                    R 1 Reply Last reply 29 Dec 2020, 10:19 Reply Quote 0
                    • R Offline
                      Richard Thygesen @Łukasz Szmigiel
                      last edited by 29 Dec 2020, 10:19

                      @Łukasz-Szmigiel yes I have waited way more than 15 minutes.

                      S9
                      S9 Peak
                      Race

                      Ł 1 Reply Last reply 29 Dec 2020, 10:24 Reply Quote 0
                      • Ł Offline
                        Łukasz Szmigiel @Richard Thygesen
                        last edited by 29 Dec 2020, 10:24

                        @Richard-Thygesen this shouldn’t happen then. Do you have latest firmware and Suunto App installed?

                        S9PP 2.40.44

                        R 2 Replies Last reply 29 Dec 2020, 10:27 Reply Quote 0
                        • R Offline
                          Richard Thygesen @Łukasz Szmigiel
                          last edited by 29 Dec 2020, 10:27

                          @Łukasz-Szmigiel yes the most recent firmware and the most recent beta version of the app.

                          S9
                          S9 Peak
                          Race

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                          • R Offline
                            Richard Thygesen @Łukasz Szmigiel
                            last edited by 29 Dec 2020, 10:33

                            @Łukasz-Szmigiel This is how it looks on the watch.
                            0213872F-D1A1-4666-AB7F-2E06D4BC1D28.jpeg

                            S9
                            S9 Peak
                            Race

                            P 1 Reply Last reply 29 Dec 2020, 10:52 Reply Quote 0
                            • P Offline
                              Phil Powell @Richard Thygesen
                              last edited by 29 Dec 2020, 10:52

                              @Richard-Thygesen I’ve just called Suunto support and gone through a factory reset with them. Seems to ok again now fingers crossed

                              R 1 Reply Last reply 29 Dec 2020, 10:58 Reply Quote 0
                              • R Offline
                                Richard Thygesen @Phil Powell
                                last edited by 29 Dec 2020, 10:58

                                @Phil-Powell Perhaps a hard reset is all that is left to do for me also.

                                S9
                                S9 Peak
                                Race

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by 29 Dec 2020, 11:00

                                  Let me help. If you are on latest software it will show processing once the sync is done.

                                  I am suspecting that sony has issues with updating the agps. Reporting this.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  R 2 Replies Last reply 29 Dec 2020, 11:12 Reply Quote 1
                                  • R Offline
                                    Richard Thygesen @Dimitrios Kanellopoulos
                                    last edited by 29 Dec 2020, 11:12

                                    @Dimitrios-Kanellopoulos on the app is says optimizing GPS after syncing activities and resources etc. It takes a fairly long time and when its done I see a green check mark. It does this every sync. I think it only did the optimizing GPS once a day before this issue occurd.C945D1A9-B889-4EF8-BF82-0E66284AAC0D.png D9ABA597-EB69-49FE-9AC0-75B581E8995D.png

                                    S9
                                    S9 Peak
                                    Race

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                                    • R Offline
                                      Richard Thygesen @Dimitrios Kanellopoulos
                                      last edited by 29 Dec 2020, 15:53

                                      @Dimitrios-Kanellopoulos now I have the newest A-GPS file. Not sure if it is related but after changing the setting to GPS only an syncing I got the file.

                                      S9
                                      S9 Peak
                                      Race

                                      H 1 Reply Last reply 29 Dec 2020, 18:36 Reply Quote 0
                                      • H Offline
                                        helgonet12 @Richard Thygesen
                                        last edited by helgonet12 29 Dec 2020, 18:36

                                        @Richard-Thygesen This happened to me as well a couple of days ago. Did the same as Richard Thygesen. Changed to gps only and Agps updated almost directly.

                                        P 1 Reply Last reply 29 Dec 2020, 19:43 Reply Quote 0
                                        • P Offline
                                          Phil Powell @helgonet12
                                          last edited by Phil Powell 29 Dec 2020, 19:43

                                          @helgonet12 how do you change to gps only. Is it the gps qzs ?

                                          R H 2 Replies Last reply 29 Dec 2020, 20:14 Reply Quote 0
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