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S9 Baro takes very long to find GPS signal before a move

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  • Ł Offline
    Łukasz Szmigiel @Richard Thygesen
    last edited by 29 Dec 2020, 10:24

    @Richard-Thygesen this shouldn’t happen then. Do you have latest firmware and Suunto App installed?

    S9PP 2.40.44

    R 2 Replies Last reply 29 Dec 2020, 10:27 Reply Quote 0
    • R Offline
      Richard Thygesen @Łukasz Szmigiel
      last edited by 29 Dec 2020, 10:27

      @Łukasz-Szmigiel yes the most recent firmware and the most recent beta version of the app.

      S9
      S9 Peak
      Race

      1 Reply Last reply Reply Quote 0
      • R Offline
        Richard Thygesen @Łukasz Szmigiel
        last edited by 29 Dec 2020, 10:33

        @Łukasz-Szmigiel This is how it looks on the watch.
        0213872F-D1A1-4666-AB7F-2E06D4BC1D28.jpeg

        S9
        S9 Peak
        Race

        P 1 Reply Last reply 29 Dec 2020, 10:52 Reply Quote 0
        • P Offline
          Phil Powell @Richard Thygesen
          last edited by 29 Dec 2020, 10:52

          @Richard-Thygesen I’ve just called Suunto support and gone through a factory reset with them. Seems to ok again now fingers crossed

          R 1 Reply Last reply 29 Dec 2020, 10:58 Reply Quote 0
          • R Offline
            Richard Thygesen @Phil Powell
            last edited by 29 Dec 2020, 10:58

            @Phil-Powell Perhaps a hard reset is all that is left to do for me also.

            S9
            S9 Peak
            Race

            1 Reply Last reply Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by 29 Dec 2020, 11:00

              Let me help. If you are on latest software it will show processing once the sync is done.

              I am suspecting that sony has issues with updating the agps. Reporting this.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              R 2 Replies Last reply 29 Dec 2020, 11:12 Reply Quote 1
              • R Offline
                Richard Thygesen @Dimitrios Kanellopoulos
                last edited by 29 Dec 2020, 11:12

                @Dimitrios-Kanellopoulos on the app is says optimizing GPS after syncing activities and resources etc. It takes a fairly long time and when its done I see a green check mark. It does this every sync. I think it only did the optimizing GPS once a day before this issue occurd.C945D1A9-B889-4EF8-BF82-0E66284AAC0D.png D9ABA597-EB69-49FE-9AC0-75B581E8995D.png

                S9
                S9 Peak
                Race

                1 Reply Last reply Reply Quote 0
                • R Offline
                  Richard Thygesen @Dimitrios Kanellopoulos
                  last edited by 29 Dec 2020, 15:53

                  @Dimitrios-Kanellopoulos now I have the newest A-GPS file. Not sure if it is related but after changing the setting to GPS only an syncing I got the file.

                  S9
                  S9 Peak
                  Race

                  H 1 Reply Last reply 29 Dec 2020, 18:36 Reply Quote 0
                  • H Offline
                    helgonet12 @Richard Thygesen
                    last edited by helgonet12 29 Dec 2020, 18:36

                    @Richard-Thygesen This happened to me as well a couple of days ago. Did the same as Richard Thygesen. Changed to gps only and Agps updated almost directly.

                    P 1 Reply Last reply 29 Dec 2020, 19:43 Reply Quote 0
                    • P Offline
                      Phil Powell @helgonet12
                      last edited by Phil Powell 29 Dec 2020, 19:43

                      @helgonet12 how do you change to gps only. Is it the gps qzs ?

                      R H 2 Replies Last reply 29 Dec 2020, 20:14 Reply Quote 0
                      • R Offline
                        Richard Thygesen @Phil Powell
                        last edited by 29 Dec 2020, 20:14

                        @Phil-Powell yes thats the one, GPS+ qzss

                        S9
                        S9 Peak
                        Race

                        P 1 Reply Last reply 29 Dec 2020, 20:30 Reply Quote 0
                        • P Offline
                          Phil Powell @Richard Thygesen
                          last edited by 29 Dec 2020, 20:30

                          @Richard-Thygesen that’s what mine was already set on. Since doing the factory reset it seems to be working 100% quicker/better so far

                          1 Reply Last reply Reply Quote 0
                          • H Offline
                            helgonet12 @Phil Powell
                            last edited by 29 Dec 2020, 22:01

                            @Phil-Powell I meant GPS+ qzss sorry.

                            1 Reply Last reply Reply Quote 0
                            • R Offline
                              Richard Thygesen
                              last edited by 30 Dec 2020, 12:11

                              Just an update. It seems to work after changing to GPS only. I got the new a-GPS file this morning.

                              S9
                              S9 Peak
                              Race

                              1 Reply Last reply Reply Quote 1
                              • R Offline
                                Richard Thygesen
                                last edited by 2 Jan 2021, 09:16

                                Well now I don’t get the newest A-GPS file again. This is annoying. I’m out of ideas. Has anyone found a solution?

                                S9
                                S9 Peak
                                Race

                                I 1 Reply Last reply 2 Jan 2021, 09:38 Reply Quote 0
                                • I Offline
                                  isazi Moderator @Richard Thygesen
                                  last edited by 2 Jan 2021, 09:38

                                  @Richard-Thygesen yesterday there were issues with Sony distributing the AGPS files, maybe related.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    Richard Thygesen
                                    last edited by 2 Jan 2021, 09:46

                                    I got it yesterday and then did a soft rest after @Dimitrios-Kanellopoulos wrote us to do that and after the soft restart I got the file directly after syncing with SA app. Today I didn’t get the new file. I’ll wait a couple of hours and see what happens.

                                    S9
                                    S9 Peak
                                    Race

                                    I 1 Reply Last reply 2 Jan 2021, 09:51 Reply Quote 0
                                    • I Offline
                                      isazi Moderator @Richard Thygesen
                                      last edited by 2 Jan 2021, 09:51

                                      @Richard-Thygesen I didn’t get the file either, and there are other people complaining so it is most probably related.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 2
                                      • Ł Offline
                                        Łukasz Szmigiel
                                        last edited by 2 Jan 2021, 10:47

                                        I don’t have AGPS too. Did a cold start, it took around 30 seconds and then the GPS seemed ok (tested it only via POI navigation for a while).

                                        Also, I did a soft-reset yesterday which went as usual and did it today too as I’ve seen no AGPS despite SA sync and an hour or so later it was still N/A. This time after soft-reset the watch displayed a low-battery indicator and didn’t restart until I connected it to the charger, weird as it had ~40% of battery left.

                                        S9PP 2.40.44

                                        D 1 Reply Last reply 2 Jan 2021, 11:01 Reply Quote 0
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @Łukasz Szmigiel
                                          last edited by 2 Jan 2021, 11:01

                                          @Łukasz-Szmigiel let it be without agps.

                                          Maybe it’s better for now. If I understand correctly it’s a sony fuckups on the predictions. It just will take time to find gps at first run.

                                          Let it outside on the balcony etc for a while and then go for a run.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          Ł 1 Reply Last reply 2 Jan 2021, 11:32 Reply Quote 2
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