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    S9 Baro takes very long to find GPS signal before a move

    Scheduled Pinned Locked Moved Suunto 9
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    • Richard ThygesenR Offline
      Richard Thygesen @Łukasz Szmigiel
      last edited by

      @Łukasz-Szmigiel This is how it looks on the watch.
      0213872F-D1A1-4666-AB7F-2E06D4BC1D28.jpeg

      S9
      S9 Peak
      Race

      Phil PowellP 1 Reply Last reply Reply Quote 0
      • Phil PowellP Offline
        Phil Powell @Richard Thygesen
        last edited by

        @Richard-Thygesen I’ve just called Suunto support and gone through a factory reset with them. Seems to ok again now fingers crossed

        Richard ThygesenR 1 Reply Last reply Reply Quote 0
        • Richard ThygesenR Offline
          Richard Thygesen @Phil Powell
          last edited by

          @Phil-Powell Perhaps a hard reset is all that is left to do for me also.

          S9
          S9 Peak
          Race

          1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by

            Let me help. If you are on latest software it will show processing once the sync is done.

            I am suspecting that sony has issues with updating the agps. Reporting this.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            Richard ThygesenR 2 Replies Last reply Reply Quote 1
            • Richard ThygesenR Offline
              Richard Thygesen @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos on the app is says optimizing GPS after syncing activities and resources etc. It takes a fairly long time and when its done I see a green check mark. It does this every sync. I think it only did the optimizing GPS once a day before this issue occurd.C945D1A9-B889-4EF8-BF82-0E66284AAC0D.png D9ABA597-EB69-49FE-9AC0-75B581E8995D.png

              S9
              S9 Peak
              Race

              1 Reply Last reply Reply Quote 0
              • Richard ThygesenR Offline
                Richard Thygesen @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos now I have the newest A-GPS file. Not sure if it is related but after changing the setting to GPS only an syncing I got the file.

                S9
                S9 Peak
                Race

                helgonet12H 1 Reply Last reply Reply Quote 0
                • helgonet12H Offline
                  helgonet12 @Richard Thygesen
                  last edited by helgonet12

                  @Richard-Thygesen This happened to me as well a couple of days ago. Did the same as Richard Thygesen. Changed to gps only and Agps updated almost directly.

                  Phil PowellP 1 Reply Last reply Reply Quote 0
                  • Phil PowellP Offline
                    Phil Powell @helgonet12
                    last edited by Phil Powell

                    @helgonet12 how do you change to gps only. Is it the gps qzs ?

                    Richard ThygesenR helgonet12H 2 Replies Last reply Reply Quote 0
                    • Richard ThygesenR Offline
                      Richard Thygesen @Phil Powell
                      last edited by

                      @Phil-Powell yes thats the one, GPS+ qzss

                      S9
                      S9 Peak
                      Race

                      Phil PowellP 1 Reply Last reply Reply Quote 0
                      • Phil PowellP Offline
                        Phil Powell @Richard Thygesen
                        last edited by

                        @Richard-Thygesen that’s what mine was already set on. Since doing the factory reset it seems to be working 100% quicker/better so far

                        1 Reply Last reply Reply Quote 0
                        • helgonet12H Offline
                          helgonet12 @Phil Powell
                          last edited by

                          @Phil-Powell I meant GPS+ qzss sorry.

                          1 Reply Last reply Reply Quote 0
                          • Richard ThygesenR Offline
                            Richard Thygesen
                            last edited by

                            Just an update. It seems to work after changing to GPS only. I got the new a-GPS file this morning.

                            S9
                            S9 Peak
                            Race

                            1 Reply Last reply Reply Quote 1
                            • Richard ThygesenR Offline
                              Richard Thygesen
                              last edited by

                              Well now I don’t get the newest A-GPS file again. This is annoying. I’m out of ideas. Has anyone found a solution?

                              S9
                              S9 Peak
                              Race

                              isaziI 1 Reply Last reply Reply Quote 0
                              • isaziI Offline
                                isazi Moderator @Richard Thygesen
                                last edited by

                                @Richard-Thygesen yesterday there were issues with Sony distributing the AGPS files, maybe related.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 0
                                • Richard ThygesenR Offline
                                  Richard Thygesen
                                  last edited by

                                  I got it yesterday and then did a soft rest after @Dimitrios-Kanellopoulos wrote us to do that and after the soft restart I got the file directly after syncing with SA app. Today I didn’t get the new file. I’ll wait a couple of hours and see what happens.

                                  S9
                                  S9 Peak
                                  Race

                                  isaziI 1 Reply Last reply Reply Quote 0
                                  • isaziI Offline
                                    isazi Moderator @Richard Thygesen
                                    last edited by

                                    @Richard-Thygesen I didn’t get the file either, and there are other people complaining so it is most probably related.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    1 Reply Last reply Reply Quote 2
                                    • Łukasz SzmigielŁ Offline
                                      Łukasz Szmigiel
                                      last edited by

                                      I don’t have AGPS too. Did a cold start, it took around 30 seconds and then the GPS seemed ok (tested it only via POI navigation for a while).

                                      Also, I did a soft-reset yesterday which went as usual and did it today too as I’ve seen no AGPS despite SA sync and an hour or so later it was still N/A. This time after soft-reset the watch displayed a low-battery indicator and didn’t restart until I connected it to the charger, weird as it had ~40% of battery left.

                                      S9PP 2.40.44

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @Łukasz Szmigiel
                                        last edited by

                                        @Łukasz-Szmigiel let it be without agps.

                                        Maybe it’s better for now. If I understand correctly it’s a sony fuckups on the predictions. It just will take time to find gps at first run.

                                        Let it outside on the balcony etc for a while and then go for a run.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 2
                                        • Łukasz SzmigielŁ Offline
                                          Łukasz Szmigiel @Dimitrios Kanellopoulos
                                          last edited by

                                          @Dimitrios-Kanellopoulos sure, no problem on my side. Just reporting my findings. I’m impressed that cold start was in around 30s anyway.

                                          S9PP 2.40.44

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                                          • Phil PowellP Offline
                                            Phil Powell
                                            last edited by Phil Powell

                                            So since calling Suunto and going through a factory reset on the phone with them 5 days ago, the watch worked perfectly until today when the display went completely blank again, it synced with the app fine but took a soft reset to get the display back. This is the 4/5th time since I purchased the watch at the beginning of December. Showing assisted gps not available again to.

                                            cosme.costaC Richard ThygesenR 2 Replies Last reply Reply Quote 0
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