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S9 Baro takes very long to find GPS signal before a move

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  • D Offline
    Dimitrios Kanellopoulos Community Manager @Guest
    last edited by 10 Jul 2019, 07:37

    @silentvoyager what version ? Thanks for the time and effort.

    I’ll create an issue for the mc app. Its clear now.

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
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    • D Offline
      Dimitrios Kanellopoulos Community Manager @Guest
      last edited by 10 Jul 2019, 10:33

      @silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
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      ? 1 Reply Last reply 11 Jul 2019, 02:18 Reply Quote 0
      • S Offline
        stokje Bronze Member
        last edited by 10 Jul 2019, 16:51

        Sooooo, more people experiencing problems with updating the AGPS.
        MC, cable and SA users, it seems…
        What to do now? does Suunto know, if not, how?

        S D 2 Replies Last reply 10 Jul 2019, 17:10 Reply Quote 0
        • S Offline
          sartoric Moderator @stokje
          last edited by sartoric 7 Oct 2019, 17:10 10 Jul 2019, 17:10

          @stokje said in S9 Baro takes very long to find GPS signal before a move:

          What to do now? does Suunto know, if not, how?

          This is the place to let Suunto know … and now they know

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 15 - One UI 7.0
          Suunto App Android 5.4.5 beta
          Suunto App IOs 2.47.1 (19846) beta on MBP M1

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          • D Offline
            Dimitrios Kanellopoulos Community Manager @stokje
            last edited by 10 Jul 2019, 17:33

            @stokje I am not sure people said it doesnt get updated via SA or did I miss that?

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
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            S 1 Reply Last reply 11 Jul 2019, 13:22 Reply Quote 0
            • ? Offline
              A Former User @Dimitrios Kanellopoulos
              last edited by 11 Jul 2019, 02:18

              @Dimitrios-Kanellopoulos said in S9 Baro takes very long to find GPS signal before a move:

              @silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

              The font doesn’t seem to be an issue. I’ve reverted back to default font, installed the app again (version 4.6.0 from June 26). It was behaving OK, albeit a bit slow, initially. Then, once I synced it with the watch, it became extremely laggy again, and after a while it crashed with “not responding” message. And I still couldn’t see the long trail activity from the last weekend in the log.

              D 1 Reply Last reply 11 Jul 2019, 09:41 Reply Quote 1
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Guest
                last edited by 11 Jul 2019, 09:41

                @silentvoyager Got it . I think I know the issue , I have escaleted that to n1 prio. Hold on.

                (check post about syncing long duration activities)

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
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                • S Offline
                  stokje Bronze Member @Dimitrios Kanellopoulos
                  last edited by 11 Jul 2019, 13:22

                  @Dimitrios-Kanellopoulos
                  shrek3k as I did understand?

                  D 1 Reply Last reply 11 Jul 2019, 13:49 Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @stokje
                    last edited by 11 Jul 2019, 13:49

                    @stokje I made a separate thread about this. Check it out.

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
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                    • S Offline
                      Shahaf Ettedgui
                      last edited by 14 Jul 2019, 22:01

                      hey 🙂
                      my suunto 9 has many troubles after I updated to v2.8.24.
                      the top tow are -

                      1. the heart rate strap doesn’t work at any kind of sport
                      2. the GPS isn’t syncing
                        what is the root of the problem?
                        shell I reset the firmware to have the old settings?
                      D 1 Reply Last reply 15 Jul 2019, 08:29 Reply Quote 0
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @Shahaf Ettedgui
                        last edited by 15 Jul 2019, 08:29

                        @Shahaf-Ettedgui No issues reported about straps. Can you check the battey of it?

                        What do you mean GPS is not syncing and via what app ?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
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                        • T Offline
                          tomahawk5000 @cosme.costa
                          last edited by 8 Mar 2020, 08:33

                          @cosmecosta said in S9 Baro takes very long to find GPS signal before a move:

                          @silentvoyager said in S9 Baro takes very long to find GPS signal before a move:

                          This has been a problem for me too since end of April. It looks like A-GPS data (satellite almanac) update is no longer updating reliably, at least when syncing to Movescount. A soft reset fixes that temporarily, but after a week or two the problem repeats. Currently AGPS date on my watch is 2019-06-06.

                          I have an SSU as per right know my AGPS is dated on 2019-06-17 and on Friday it was 2019-06-14, so you AGPS is out of date. Something is wrong and is not updating your AGPS.

                          Hi how can I check agps date? All what I see in settings is GPS 19073,0939bf6,140

                          Kind regards,
                          Tomek

                          Suunto 9 baro + Android

                          I 1 Reply Last reply 8 Mar 2020, 09:27 Reply Quote 0
                          • I Offline
                            isazi Moderator @tomahawk5000
                            last edited by 8 Mar 2020, 09:27

                            @tomahawk5000 look for assisted GPS.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            T 1 Reply Last reply 8 Mar 2020, 09:57 Reply Quote 0
                            • T Offline
                              tomahawk5000 @isazi
                              last edited by 8 Mar 2020, 09:57

                              @isazi oh, right now I see 2020/03/07
                              Thank you

                              Kind regards,
                              Tomek

                              Suunto 9 baro + Android

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                              • Michal PostupalskiM Offline
                                Michal Postupalski
                                last edited by 14 Apr 2020, 08:07

                                Hi,

                                I have problems with my Suunto 9 Baro. I use Suuntolink to synchronize settings and AGPS data. Unfortunately AGPS data are not updated. AGPS file is 3 weeks old so it takes a long time to find GPS signal. The only solution is to reset my watch and sync again but it shouldn’t work like this. In my opinion this file should be updated every time the new one exists.
                                Suuntolink app version: 2.28.1
                                Suunto 9 soft version: 2.11.38

                                Dimitrios KanellopoulosD 1 Reply Last reply 14 Apr 2020, 09:00 Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @Michal Postupalski
                                  last edited by 14 Apr 2020, 09:00

                                  @Michal-Postupalski why not sync with sunto app ?

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
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                                  • kabziorK Offline
                                    kabzior Bronze Member
                                    last edited by kabzior 28 Oct 2020, 17:13

                                    Recently, I have experienced this problem too with S9B.
                                    Last 2 weeks it takes about 5-7 minutes to find a GPS fix.
                                    I checked the AGPS on my watch, it is up to date, I always synchronize with the SA before leaving the house and the date is current day.
                                    I did a soft reset, it didn’t help. I used GPS + Beidou, changed to GPS only, also no improvement.
                                    I don’t think I did anything right before the problem happened (FW update or anything like that)
                                    Is there anything else I can do?

                                    Brad_OlwinB 1 Reply Last reply 28 Oct 2020, 20:59 Reply Quote 0
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @kabzior
                                      last edited by 28 Oct 2020, 20:59

                                      @kabzior This is not normal. I have never had this problem. Make sure that the AGPS is there, sometimes mine does not sync properly. The only time I have had this issue is when the AGPS file is missing. Are you using the cable and the newer Suuntolink, charging via connection to the computer?

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      kabziorK 1 Reply Last reply 29 Oct 2020, 17:30 Reply Quote 0
                                      • kabziorK Offline
                                        kabzior Bronze Member @Brad_Olwin
                                        last edited by 29 Oct 2020, 17:30

                                        @Brad_Olwin Yes, AGPS is there, I always sync before activity and the date of AGPS in settings->info is up to date.
                                        I charge with wall charger. The only two times I connected watch to PC and Suuntolink was when I was upgrading software.

                                        cosme.costaC 1 Reply Last reply 29 Oct 2020, 17:44 Reply Quote 0
                                        • cosme.costaC Offline
                                          cosme.costa @kabzior
                                          last edited by cosme.costa 29 Oct 2020, 17:44

                                          @kabzior said in S9 Baro takes very long to find GPS signal before a move:

                                          @Brad_Olwin Yes, AGPS is there, I always sync before activity and the date of AGPS in settings->info is up to date.
                                          I charge with wall charger. The only two times I connected watch to PC and Suuntolink was when I was upgrading software.

                                          I think your problem is that you sync before the activity. The AGPS file needs some minutes to deploy, if you sync just before the activity, when you try to get the GPS lock it is deploying so it is like it is missing but later when you check it, it is up to date, these are my findings and my own experience.

                                          In my opinion with an AGPS up to 3/4 days old you should not have issues getting a GPS lock in less than a minute and if you sync before the activity do it at least 30 minutes before it.

                                          Łukasz SzmigielŁ kabziorK 2 Replies Last reply 29 Oct 2020, 18:10 Reply Quote 2
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