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Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

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  • B Offline
    borgelkranz Bronze Member @Dimitrios Kanellopoulos
    last edited by 30 Jul 2019, 13:27

    @Dimitrios-Kanellopoulos Works like a charm. Thanks again!

    1 Reply Last reply Reply Quote 1
    • D Offline
      DavorP
      last edited by 30 Jul 2019, 13:28

      Yes, it works now. Thank you.

      1 Reply Last reply Reply Quote 1
      • D Online
        dulko79
        last edited by 30 Jul 2019, 14:51

        I am still stuck on 2019-07-18T00:00:00Z on S5. 😞

        App: beta
        Phone: Iphone
        iOS

        1 Reply Last reply Reply Quote 1
        • M Offline
          MichalJ
          last edited by 30 Jul 2019, 15:15

          Working fine for me as well.

          1 Reply Last reply Reply Quote 0
          • M Offline
            Mff73
            last edited by 30 Jul 2019, 15:26

            Working also for me, and MCapp stops syncing around. 👌

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User @Dimitrios Kanellopoulos
              last edited by 30 Jul 2019, 15:50

              @Dimitrios-Kanellopoulos, Does this fix apply to Suunto App only or Movescount too?

              F 1 Reply Last reply 30 Jul 2019, 19:08 Reply Quote 0
              • F Offline
                fejker Gold Members @Guest
                last edited by 30 Jul 2019, 19:08

                @silentvoyager both, as it was a server-side problem, not an app problem.

                I am having problems editing a cycling move I just made … maybe some server hiccups.

                SHUT UP LEGS!
                -Jens Voigt

                ? 1 Reply Last reply 31 Jul 2019, 01:54 Reply Quote 0
                • ? Offline
                  A Former User @fejker
                  last edited by 31 Jul 2019, 01:54

                  @fejker That’s what I thought, however mine is still stuck on 07-21 and hasn’t refreshed with the last sync.

                  1 Reply Last reply Reply Quote 1
                  • P Offline
                    pescacebesforum Bronze Member @Dimitrios Kanellopoulos
                    last edited by 31 Jul 2019, 05:41

                    @Dimitrios-Kanellopoulos Fine! SSU SW 2.8.24 AGPS 2019-07-31T04:05:01Z SA 4.2.4

                    SSU FW 2.8.32
                    SA 4.28.1

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      suzzlo Moderator
                      last edited by 31 Jul 2019, 06:19

                      Working. Thanks!

                      Suunto: Race, S9Peak, Spartan Sport Wrist
                      Garmin: FR745, Edge 530
                      SA topics:

                      • Guides - https://forum.suunto.com/tags/guides
                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        parafenomano @Dimitrios Kanellopoulos
                        last edited by 1 Aug 2019, 07:27

                        @Dimitrios-Kanellopoulos

                        Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                        1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                        2- 12s reset watch —> watch shows n/a (as usual)

                        3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                        4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                        Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                        C 1 Reply Last reply 1 Aug 2019, 08:25 Reply Quote 0
                        • C Offline
                          cosme.costa @parafenomano
                          last edited by 1 Aug 2019, 08:25

                          @parafenomano said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

                          @Dimitrios-Kanellopoulos

                          Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

                          1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

                          2- 12s reset watch —> watch shows n/a (as usual)

                          3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

                          4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

                          Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

                          Well, today is 01/08/2019 and I do not not if the AGPS file has been issued yet. I would wait till the end of the day or tomorrow before I say it is not working…

                          M P 2 Replies Last reply 1 Aug 2019, 10:17 Reply Quote 1
                          • P Offline
                            pilleus
                            last edited by pilleus 8 Jan 2019, 08:37 1 Aug 2019, 08:36

                            It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

                            Android 9.1, SA latest beta, FW latest version

                            https://www.instagram.com/moves.are.life/
                            Suunto Vertical Black Lime
                            Suunto 9 Peak Pro Black
                            Suunto Spartan Ultra Stealth Titanium

                            1 Reply Last reply Reply Quote 0
                            • M Offline
                              Mff73 @cosme.costa
                              last edited by 1 Aug 2019, 10:17

                              @cosmecosta
                              I confirm
                              Still 31/07 one hour ago, 01/08 now.
                              It is working. Gps file is per day and not always at 00:00 for everyone.

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              J 1 Reply Last reply 1 Aug 2019, 12:45 Reply Quote 1
                              • P Offline
                                parafenomano @cosme.costa
                                last edited by parafenomano 8 Jan 2019, 11:36 1 Aug 2019, 11:32

                                @cosmecosta @Dimitrios-Kanellopoulos

                                Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

                                …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

                                I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by 1 Aug 2019, 11:41

                                  Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

                                  So yes switching apps can force this but you should not worry so much for 24h differences

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  P 1 Reply Last reply 4 Aug 2019, 20:26 Reply Quote 0
                                  • J Offline
                                    johann.fuehrer Bronze Member @Mff73
                                    last edited by 1 Aug 2019, 12:45

                                    @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
                                    And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

                                    Have fun 🙂 !

                                    BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

                                    1 Reply Last reply Reply Quote 2
                                    • M Offline
                                      MichalJ
                                      last edited by 1 Aug 2019, 14:24

                                      Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                                      And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                                      I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                                      But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        Darren_M Bronze Member
                                        last edited by Darren_M 8 Feb 2019, 13:04 1 Aug 2019, 22:18

                                        SSWHRB
                                        Date shows 2019-07-21
                                        Suunto app 4.2.4.
                                        Android.

                                        Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

                                        1 Reply Last reply Reply Quote 0
                                        • P Offline
                                          parafenomano @Dimitrios Kanellopoulos
                                          last edited by parafenomano 8 Apr 2019, 20:30 4 Aug 2019, 20:26

                                          @Dimitrios-Kanellopoulos @cosmecosta

                                          Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                                          In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                                          What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

                                          1 Reply Last reply Reply Quote 0
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