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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • ? Offline
      A Former User @fejker
      last edited by

      @fejker That’s what I thought, however mine is still stuck on 07-21 and hasn’t refreshed with the last sync.

      1 Reply Last reply Reply Quote 1
      • P Offline
        pescacebesforum Bronze Member @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos Fine! SSU SW 2.8.24 AGPS 2019-07-31T04:05:01Z SA 4.2.4

        SSU FW 2.8.32
        SA 4.28.1

        1 Reply Last reply Reply Quote 0
        • suzzloS Offline
          suzzlo Moderator
          last edited by

          Working. Thanks!

          Suunto: Race, S9Peak, Spartan Sport Wrist
          Garmin: FR745, Edge 530
          SA topics:

          • Guides - https://forum.suunto.com/tags/guides
          1 Reply Last reply Reply Quote 0
          • P Offline
            parafenomano @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos

            Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

            1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

            2- 12s reset watch —> watch shows n/a (as usual)

            3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

            4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

            Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

            cosme.costaC 1 Reply Last reply Reply Quote 0
            • cosme.costaC Offline
              cosme.costa @parafenomano
              last edited by

              @parafenomano said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

              @Dimitrios-Kanellopoulos

              Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

              1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

              2- 12s reset watch —> watch shows n/a (as usual)

              3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

              4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

              Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

              Well, today is 01/08/2019 and I do not not if the AGPS file has been issued yet. I would wait till the end of the day or tomorrow before I say it is not working…

              Mff73M P 2 Replies Last reply Reply Quote 1
              • pilleusP Offline
                pilleus
                last edited by pilleus

                It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

                Android 9.1, SA latest beta, FW latest version

                https://www.instagram.com/moves.are.life/
                Suunto Vertical Black Lime
                Suunto 9 Peak Pro Black
                Suunto Spartan Ultra Stealth Titanium

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                • Mff73M Offline
                  Mff73 @cosme.costa
                  last edited by

                  @cosmecosta
                  I confirm
                  Still 31/07 one hour ago, 01/08 now.
                  It is working. Gps file is per day and not always at 00:00 for everyone.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  J 1 Reply Last reply Reply Quote 1
                  • P Offline
                    parafenomano @cosme.costa
                    last edited by parafenomano

                    @cosmecosta @Dimitrios-Kanellopoulos

                    Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

                    …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

                    I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

                      So yes switching apps can force this but you should not worry so much for 24h differences

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      P 1 Reply Last reply Reply Quote 0
                      • J Offline
                        johann.fuehrer Bronze Member @Mff73
                        last edited by

                        @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
                        And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

                        Have fun 🙂 !

                        BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

                        1 Reply Last reply Reply Quote 2
                        • M Offline
                          MichalJ
                          last edited by

                          Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                          And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                          I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                          But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            Darren_M Bronze Member
                            last edited by Darren_M

                            SSWHRB
                            Date shows 2019-07-21
                            Suunto app 4.2.4.
                            Android.

                            Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

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                            • P Offline
                              parafenomano @Dimitrios Kanellopoulos
                              last edited by parafenomano

                              @Dimitrios-Kanellopoulos @cosmecosta

                              Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                              In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                              What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

                              1 Reply Last reply Reply Quote 0
                              • PierangeloP Offline
                                Pierangelo
                                last edited by

                                Now it’s ok for me.

                                Watch: Suunto Spartan Ultra
                                Suunto 3 Fitness
                                Phone: iPhone XS
                                IOS: latest version
                                SA: latest beta version

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                                • Dominik SteffenD Offline
                                  Dominik Steffen
                                  last edited by

                                  Hey guys,
                                  My watch says 2019-08-14T00:00:00Z
                                  Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

                                  suzzloS 1 Reply Last reply Reply Quote 0
                                  • suzzloS Offline
                                    suzzlo Moderator @Dominik Steffen
                                    last edited by suzzlo

                                    @Dominik-Steffen sorry to hear that. Mine is updated.

                                    SA version? Last beta?

                                    Suunto: Race, S9Peak, Spartan Sport Wrist
                                    Garmin: FR745, Edge 530
                                    SA topics:

                                    • Guides - https://forum.suunto.com/tags/guides
                                    1 Reply Last reply Reply Quote 1
                                    • ? Offline
                                      A Former User
                                      last edited by

                                      Hmm… Mine stopped updating again apparently. The last update was 2019-09-28.

                                      sartoricS 1 Reply Last reply Reply Quote 0
                                      • sartoricS Offline
                                        sartoric Moderator @Guest
                                        last edited by

                                        @silentvoyager
                                        Try a soft reset.
                                        Mine is ok, but I had to reset to clean some zombie notifications.

                                        SVTS - 2.40.38
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 14 - One UI 6.1
                                        Suunto App Android 5.2.5 beta
                                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by

                                          3 days old is ok

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          J ? 2 Replies Last reply Reply Quote 0
                                          • J Offline
                                            johann.fuehrer Bronze Member @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos that’s ok for finding the satellites visible to retrieve the Ephemerides data, which is needed for position calculation. I believe this is a very good source for understanding why it takes some time to get a good GPS fix:
                                            https://www.novatel.com/support/known-solutions/gnss-ephemerides-and-almanacs/

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