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Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

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  • ? Offline
    A Former User @fejker
    last edited by 31 Jul 2019, 01:54

    @fejker That’s what I thought, however mine is still stuck on 07-21 and hasn’t refreshed with the last sync.

    1 Reply Last reply Reply Quote 1
    • P Offline
      pescacebesforum Bronze Member @Dimitrios Kanellopoulos
      last edited by 31 Jul 2019, 05:41

      @Dimitrios-Kanellopoulos Fine! SSU SW 2.8.24 AGPS 2019-07-31T04:05:01Z SA 4.2.4

      SSU FW 2.8.32
      SA 4.28.1

      1 Reply Last reply Reply Quote 0
      • S Offline
        suzzlo Moderator
        last edited by 31 Jul 2019, 06:19

        Working. Thanks!

        Suunto: Race, S9Peak, Spartan Sport Wrist
        Garmin: FR745, Edge 530
        SA topics:

        • Guides - https://forum.suunto.com/tags/guides
        1 Reply Last reply Reply Quote 0
        • P Offline
          parafenomano @Dimitrios Kanellopoulos
          last edited by 1 Aug 2019, 07:27

          @Dimitrios-Kanellopoulos

          Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

          1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

          2- 12s reset watch —> watch shows n/a (as usual)

          3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

          4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

          Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

          C 1 Reply Last reply 1 Aug 2019, 08:25 Reply Quote 0
          • C Offline
            cosme.costa @parafenomano
            last edited by 1 Aug 2019, 08:25

            @parafenomano said in Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?:

            @Dimitrios-Kanellopoulos

            Not fixed 😕 problem remains: first agps update after watch reset is okay, but subsequent agps updates fail.

            1- sync with SA on 31/7 —> watch was till stuck on 2019-07-12 aftee sync (as usual)

            2- 12s reset watch —> watch shows n/a (as usual)

            3- sync with SA on 31/7 —> watch updated to most recent 2019-07-31 (as usual)

            4- sync with SA on 1/8 —> watch remains on 2019-07-31 (as usual)

            Using iOS 12.3.1 / SA 1.10(7268) / S9 2.8.24

            Well, today is 01/08/2019 and I do not not if the AGPS file has been issued yet. I would wait till the end of the day or tomorrow before I say it is not working…

            M P 2 Replies Last reply 1 Aug 2019, 10:17 Reply Quote 1
            • P Offline
              pilleus
              last edited by pilleus 8 Jan 2019, 08:37 1 Aug 2019, 08:36

              It’s working for my SSU and S9. Agps file from today, 01.08.2019. 👍

              Android 9.1, SA latest beta, FW latest version

              https://www.instagram.com/moves.are.life/
              Suunto Vertical Black Lime
              Suunto 9 Peak Pro Black
              Suunto Spartan Ultra Stealth Titanium

              1 Reply Last reply Reply Quote 0
              • M Offline
                Mff73 @cosme.costa
                last edited by 1 Aug 2019, 10:17

                @cosmecosta
                I confirm
                Still 31/07 one hour ago, 01/08 now.
                It is working. Gps file is per day and not always at 00:00 for everyone.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                J 1 Reply Last reply 1 Aug 2019, 12:45 Reply Quote 1
                • P Offline
                  parafenomano @cosme.costa
                  last edited by parafenomano 8 Jan 2019, 11:36 1 Aug 2019, 11:32

                  @cosmecosta @Dimitrios-Kanellopoulos

                  Hi, synced now and still nothing. The time format indicates that it should be utc time (t00:00:00z), so it should be in deed available by now for sure.

                  …And now I connected to Movescount and … tadaa, it did the agps update, it is 2019-08-01. (No parsing delay btw)

                  I am having this issue ever since I switched to Suunto app ~end May. I am clueless. Can it be that I am the only one having this issue? 😮

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by 1 Aug 2019, 11:41

                    Hi this can be coincidence. AGPS is updated once per day and there is no need to be updated in a more frequent manner. (even 2 days are ok or more)

                    So yes switching apps can force this but you should not worry so much for 24h differences

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    P 1 Reply Last reply 4 Aug 2019, 20:26 Reply Quote 0
                    • J Offline
                      johann.fuehrer Bronze Member @Mff73
                      last edited by 1 Aug 2019, 12:45

                      @Mff73 A-GPS Almanac is calculated once a day and has a “validity” timestamp from which time it can be used. Here you find some almanacs: https://celestrak.com/GPS/almanac/SEM/2019 and for the mentioned timestamp this is a calculator to bring it in readable format: https://www.labsat.co.uk/index.php/en/gps-time-calculator
                      And for the details please get you some coffee and read this: https://www.gps.gov/technical/icwg/IS-GPS-200H.pdf

                      Have fun 🙂 !

                      BTW: this still does not tell, at which time Suunto is downloading it either direct or via their server and from where …

                      1 Reply Last reply Reply Quote 2
                      • M Offline
                        MichalJ
                        last edited by 1 Aug 2019, 14:24

                        Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
                        And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

                        I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

                        But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          Darren_M Bronze Member
                          last edited by Darren_M 8 Feb 2019, 13:04 1 Aug 2019, 22:18

                          SSWHRB
                          Date shows 2019-07-21
                          Suunto app 4.2.4.
                          Android.

                          Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

                          1 Reply Last reply Reply Quote 0
                          • P Offline
                            parafenomano @Dimitrios Kanellopoulos
                            last edited by parafenomano 8 Apr 2019, 20:30 4 Aug 2019, 20:26

                            @Dimitrios-Kanellopoulos @cosmecosta

                            Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

                            In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

                            What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

                            1 Reply Last reply Reply Quote 0
                            • PierangeloP Offline
                              Pierangelo
                              last edited by 5 Aug 2019, 17:43

                              Now it’s ok for me.

                              Watch: Suunto Spartan Ultra
                              Suunto 3 Fitness
                              Phone: iPhone XS
                              IOS: latest version
                              SA: latest beta version

                              1 Reply Last reply Reply Quote 0
                              • Dominik SteffenD Offline
                                Dominik Steffen
                                last edited by 1 Oct 2019, 17:57

                                Hey guys,
                                My watch says 2019-08-14T00:00:00Z
                                Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

                                S 1 Reply Last reply 1 Oct 2019, 18:49 Reply Quote 0
                                • S Offline
                                  suzzlo Moderator @Dominik Steffen
                                  last edited by suzzlo 10 Feb 2019, 04:06 1 Oct 2019, 18:49

                                  @Dominik-Steffen sorry to hear that. Mine is updated.

                                  SA version? Last beta?

                                  Suunto: Race, S9Peak, Spartan Sport Wrist
                                  Garmin: FR745, Edge 530
                                  SA topics:

                                  • Guides - https://forum.suunto.com/tags/guides
                                  1 Reply Last reply Reply Quote 1
                                  • ? Offline
                                    A Former User
                                    last edited by 2 Oct 2019, 03:32

                                    Hmm… Mine stopped updating again apparently. The last update was 2019-09-28.

                                    sartoricS 1 Reply Last reply 2 Oct 2019, 09:45 Reply Quote 0
                                    • sartoricS Offline
                                      sartoric Moderator @Guest
                                      last edited by 2 Oct 2019, 09:45

                                      @silentvoyager
                                      Try a soft reset.
                                      Mine is ok, but I had to reset to clean some zombie notifications.

                                      SVTS - 2.40.38
                                      SSSWHR BARO Amber - 2.8.32
                                      Samsung A5 2016 - Android 7.0
                                      Samsung A33 2022 - Android 14 - One UI 6.1
                                      Suunto App Android 5.3.5 beta
                                      Suunto App IOs 2.46.0 (19453) beta on MBP M1

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                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager
                                        last edited by 2 Oct 2019, 10:26

                                        3 days old is ok

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        J ? 2 Replies Last reply 2 Oct 2019, 10:33 Reply Quote 0
                                        • J Offline
                                          johann.fuehrer Bronze Member @Dimitrios Kanellopoulos
                                          last edited by 2 Oct 2019, 10:33

                                          @Dimitrios-Kanellopoulos that’s ok for finding the satellites visible to retrieve the Ephemerides data, which is needed for position calculation. I believe this is a very good source for understanding why it takes some time to get a good GPS fix:
                                          https://www.novatel.com/support/known-solutions/gnss-ephemerides-and-almanacs/

                                          1 Reply Last reply Reply Quote 2
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