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Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

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  • D Online
    dulko79
    last edited by 23 Jul 2019, 11:18

    Mine is still stuck on 2019-07-18T00:00:00Z on S5. I have not done watch reset. The reset helped last time but messed up my training plan, so I have skipped it this time.

    App: beta
    Phone: Iphone
    iOS

    1 Reply Last reply Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by 23 Jul 2019, 11:20

      Hi. All you that have this issue, can you pm me your watch Serial number asap?

      @dulko79 can you perhaps now?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

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      • P Offline
        pescacebesforum Bronze Member @pescacebesforum
        last edited by 23 Jul 2019, 12:46

        @pescacebesforum Checked twice. I have followed all instructions and now is stuck at2019-07-21T12:05:01Z
        SuuntoLink enters in a loop.
        Training With Garmin FR235 since July 1st, so I do not have feedback about outdated AGPS effects
        SSU FW 2.8.24

        SSU FW 2.8.32
        SA 4.28.1

        1 Reply Last reply Reply Quote 0
        • S Offline
          suzzlo Moderator
          last edited by suzzlo 23 Jul 2019, 14:46

          Now happening in my Spartan Sport WH

          Assisted GPS -> N/A
          FW: 2.8.24
          SA -> 4.6.0 (Android)
          Phone -> Pixel 3a

          😭😭😭

          Suunto: Race, S9Peak, Spartan Sport Wrist
          Garmin: FR745, Edge 530
          SA topics:

          • Guides - https://forum.suunto.com/tags/guides
          1 Reply Last reply Reply Quote 0
          • Z Offline
            zhang965
            last edited by 23 Jul 2019, 15:07

            AGPS 23/07/2019

            Winners Wear Winners

            1 Reply Last reply Reply Quote 0
            • S Offline
              suzzlo Moderator
              last edited by 23 Jul 2019, 18:43

              Hi, any idea if AGPS sync works with Suuntolink?
              I could reset my watch (avoid using Routes and Sports Customizations) and use SA sync and then MC (for AGPS)

              BR

              Suunto: Race, S9Peak, Spartan Sport Wrist
              Garmin: FR745, Edge 530
              SA topics:

              • Guides - https://forum.suunto.com/tags/guides
              1 Reply Last reply Reply Quote 0
              • 7 Offline
                77alex77 Bronze Member
                last edited by 25 Jul 2019, 04:35

                Hello.

                Synchro done through SA Android with 2 different smart phone, one for S9 and another one for S5.

                Date was up to date but time was with “T00:00:00Z” for both S9 and S5 (synchro done at the very same time)

                1 Reply Last reply Reply Quote 0
                • R Offline
                  Rob33 Bronze Member
                  last edited by 25 Jul 2019, 07:00

                  on my SSU date blocked on 21/07

                  S 1 Reply Last reply 25 Jul 2019, 07:23 Reply Quote 1
                  • S Offline
                    suzzlo Moderator @Rob33
                    last edited by 25 Jul 2019, 07:23

                    @Rob33 me too (2019-07-21T12:05:01Z), did you use SA sync and cable/Suuntolink?

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    Z F 2 Replies Last reply 25 Jul 2019, 07:36 Reply Quote 0
                    • Z Offline
                      Zdeněk Hruška Bronze Member @suzzlo
                      last edited by 25 Jul 2019, 07:36

                      @suzzlo Mine was blocked on some old date until I synced with movescount app which was able to update the AGPS (and delete all my custom sport modes:)). Now it works with SuuntoApp as well (tried few minutes ago). But it’s true that time is allways T00:00:00Z so I don’t know if it’s correct or not.

                      S 1 Reply Last reply 25 Jul 2019, 07:38 Reply Quote 0
                      • S Offline
                        suzzlo Moderator @Zdeněk Hruška
                        last edited by 25 Jul 2019, 07:38

                        @Zdeněk-Hruška I think, I have read in this forum that hour is not important T00:00:00Z. The key is that date moves ahead…

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        Z 1 Reply Last reply 25 Jul 2019, 07:47 Reply Quote 0
                        • M Offline
                          MichalJ
                          last edited by MichalJ 25 Jul 2019, 07:39

                          Hi, I never had problem with this, but today i had N/A even after soft reset and waiting … I needed to go back to pc and with SuuntoLink I got at least 2019-07-21T12:05:01Z (so few days old) … Spartan Sport, Software 2.8.24, Suunto app on Android 9 version 4.2.4.

                          And then after run and sync with Suunto App I got N/A again …

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                          • Z Offline
                            Zdeněk Hruška Bronze Member @suzzlo
                            last edited by Zdeněk Hruška 25 Jul 2019, 07:47

                            @suzzlo Ok, thanks, I thought so. Then I can say that the sync with movescount definitely helped in my case. It seems that suunto app is unable to update AGPS for some reason. It gets stuck at one point and leaves the old file there. Maybe some bug in update procedure code. However movescount can deal with it and afterwards suunto app is able to do the update again. But I don’t know if this solution can help everyone.

                            S 1 Reply Last reply 25 Jul 2019, 07:53 Reply Quote 0
                            • S Offline
                              suzzlo Moderator @Zdeněk Hruška
                              last edited by 25 Jul 2019, 07:53

                              @Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                              But I don’t know if this solution can help everyone

                              at least You and me 😉

                              Suunto: Race, S9Peak, Spartan Sport Wrist
                              Garmin: FR745, Edge 530
                              SA topics:

                              • Guides - https://forum.suunto.com/tags/guides
                              C 1 Reply Last reply 25 Jul 2019, 08:01 Reply Quote 1
                              • C Offline
                                cosme.costa @suzzlo
                                last edited by cosme.costa 25 Jul 2019, 08:01

                                @suzzlo said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                                @Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                                But I don’t know if this solution can help everyone

                                at least You and me 😉

                                I’m also stuck in 21/07/2019. And I started to see the tips in the watch recommending to update the AGPS.
                                In my experience, the file is starting to be quite old and tracks will start to become shitish.
                                From what I’ve read in other parts S5/S9 are updating but Spartans are stuck in 21/07/2019.
                                I’ve tried to update with SA, MC and SL, and after soft reset too but nothing.

                                Maybe @Dimitrios-Kanellopoulos can give some light?

                                BTW I have a SSU

                                D 1 Reply Last reply 25 Jul 2019, 08:19 Reply Quote 0
                                • D Online
                                  dulko79 @cosme.costa
                                  last edited by 25 Jul 2019, 08:19

                                  @cosmecosta Mine is stuck on 2019-07-18T00:00:00Z on Suunto 5. But I guess suunto is working on it.

                                  App: beta
                                  Phone: Iphone
                                  iOS

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                                  • S Offline
                                    suzzlo Moderator
                                    last edited by 25 Jul 2019, 08:21

                                    @Dimitrios-Kanellopoulos did we need to change thread name? I asume Spartans are affected, so perhaps changing name could help people…

                                    Suunto: Race, S9Peak, Spartan Sport Wrist
                                    Garmin: FR745, Edge 530
                                    SA topics:

                                    • Guides - https://forum.suunto.com/tags/guides
                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager
                                      last edited by 25 Jul 2019, 13:49

                                      Lets do that

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      S 1 Reply Last reply 25 Jul 2019, 17:03 Reply Quote 0
                                      • B Offline
                                        borgelkranz Bronze Member
                                        last edited by 25 Jul 2019, 13:51

                                        Today I unwillingly joined the club. Today my SSU (2.8.24) was no longer counting steps. So I did a soft reset (12s upper button press). Afterwards aGPS was N/A and stayed this way. Syncing via SA (4.6.0) did not change that, even though SA stated that is was optimizing GPS. Connecting the SSU via Suunto Link provided me with aGPS dated 2019-07-231T12:05:01Z.

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                                        • F Offline
                                          fejker Gold Members @suzzlo
                                          last edited by 25 Jul 2019, 17:00

                                          @suzzlo me three. I checked mine and it was 21st July, then attempted to update/sync via SA and waited about 15 min, checked version and it was the same. Did the 12s reset and the version changed to N/A, synced with SA and waited 15 min, still N/A. Then I tried SL and now my SSU is stuck in an “Optimizing GPS performance” loop on SL. Updating with SA does nothing.
                                          Maybe I will force-flash the watch when it charges up and try again, but I don’t really want to set up my custom sport modes and custom HR zones again 😞 .

                                          SHUT UP LEGS!
                                          -Jens Voigt

                                          C 1 Reply Last reply 25 Jul 2019, 17:15 Reply Quote 1
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