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Is Suunto App background service down?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • S Offline
    Saketo Nemo Moderator
    last edited by 31 Jul 2019, 09:02

    seems that works again. 😉

    A 1 Reply Last reply 31 Jul 2019, 09:43 Reply Quote 0
    • A Offline
      Anjelik Iastremskaia @Saketo Nemo
      last edited by 31 Jul 2019, 09:43

      @Saketo-Nemo well. Upload to strava is still not happening 😕

      1 Reply Last reply Reply Quote 0
      • S Offline
        Saketo Nemo Moderator
        last edited by 31 Jul 2019, 09:44

        it is very likely that there are a series of moves in the queue. We must wait for it to be disposed of 😉

        1 Reply Last reply Reply Quote 1
        • D Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by 31 Jul 2019, 10:21

          https://forum.suunto.com/topic/2977/suunto-app-service-status

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          1 Reply Last reply Reply Quote 0
          • C Offline
            Charles D
            last edited by 31 Jul 2019, 13:49

            Thanks, Dimitrios, for getting this to us eventually. I’ve got one of my three activities has synched and presumably the other two are in the queue.

            1 Reply Last reply Reply Quote 2
            • A Offline
              andrejsg
              last edited by 13 Aug 2019, 00:07

              Soo is it just me or is the Suunto -> Strava push not working again?!

              S 1 Reply Last reply 13 Aug 2019, 00:08 Reply Quote 0
              • S Offline
                Stuart Corbett @andrejsg
                last edited by 13 Aug 2019, 00:08

                @andrejsg no Strava push here. Worked last night (12 hours ago) but nothing this morning.

                1 Reply Last reply Reply Quote 0
                • B Offline
                  Bogdan1921 Silver Members Bronze Member
                  last edited by 13 Aug 2019, 03:08

                  It seems that no activities can be upload on Strava or Training Peaks. I have tried last night and also in this morning, but without any result.

                  Suunto Race
                  Polar H10
                  Iphone 14 Pro
                  Suunto 9 Baro [sold]

                  1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User
                    last edited by 13 Aug 2019, 04:29

                    Same here, nothing synced to Strava or TrainingPeaks.

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      Sezer Yiğit
                      last edited by 13 Aug 2019, 04:38

                      I am in same stiuation. No strava syncing. I am using Suunto spartan sport by the way.

                      1 Reply Last reply Reply Quote 0
                      • A Offline
                        andrejsg
                        last edited by 13 Aug 2019, 04:55

                        ☹

                        i tried using direct .fit download (quantified self) but that’s not working for me either (says it needs to be public, which it is).

                        also, activity map is not showing in the suunto app, but it shows in the browser and in the image when sharing the activity from the app.

                        1 Reply Last reply Reply Quote 0
                        • A Offline
                          andrewjknox Bronze Member
                          last edited by 13 Aug 2019, 06:42

                          Yep, not auto-synced my last two workouts, one yesterday afternoon, now a run this morning. Downloaded FIT file to Dropbox and uploaded manually.

                          Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
                          Phone: iPhone 13 Pro
                          Footpod: Stryd
                          HR: Coros HRM + Polar H10
                          Sleep: Oura ring 2

                          1 Reply Last reply Reply Quote 0
                          • C Offline
                            Catoer Wibowo
                            last edited by 13 Aug 2019, 07:22

                            Same here. Two activities in my watch are not synced to the apps. Had to use movescount with cable connection to sync the activities to strava. I thought it was my watch

                            Suunto Spartan Trainer Wrist HR (traded in with S5)
                            Suunto 5

                            1 Reply Last reply Reply Quote 0
                            • M Offline
                              MaxiPalle Bronze Member
                              last edited by 13 Aug 2019, 08:51

                              Same here 😞

                              M 1 Reply Last reply 13 Aug 2019, 11:29 Reply Quote 0
                              • D Offline
                                dombo Bronze Member
                                last edited by dombo 13 Aug 2019, 10:02

                                morning ride is just synced to strava, but yesterday’s evening not 😕

                                1 Reply Last reply Reply Quote 0
                                • B Offline
                                  Bogdan1921 Silver Members Bronze Member
                                  last edited by 13 Aug 2019, 10:18

                                  Now the activity from yeasterday was uploaded on Strava and also on Training Peaks.

                                  Suunto Race
                                  Polar H10
                                  Iphone 14 Pro
                                  Suunto 9 Baro [sold]

                                  1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    MaxiPalle Bronze Member @MaxiPalle
                                    last edited by 13 Aug 2019, 11:29

                                    @MaxiPalle this morning’s run arrived in TrainingPeaks, yesterdays move not yet, probably still in the Queue …

                                    1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      andrejsg
                                      last edited by 13 Aug 2019, 16:49

                                      finally synced about 23 hours later.

                                      what’s going on over there (again)?

                                      1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        MatthiasKlug
                                        last edited by 20 Aug 2019, 18:33

                                        Is down again?
                                        Usually the sync is instant (for me) - yes this is really possbile.
                                        But from time to time this instant sync service is messed up for some reason. Then I do the syncing manually and this would be way more comfortable if there was a Computer APP, or even better a WEB interface…
                                        This happens for about 5% of my moves.
                                        Come on Sunnto, you can do better and provide instant sync service 🙂

                                        Suunto Vertical - Software 2.25.66
                                        App 4.73.3
                                        Galaxy J5 Pro - Android 9
                                        stryd firmware 2.1.16

                                        formerly used:
                                        S9 Baro Firmware 2.23.24
                                        SSU-Firmware 2.8.32

                                        O 1 Reply Last reply 20 Aug 2019, 18:34 Reply Quote 1
                                        • O Offline
                                          ogruetzmann @MatthiasKlug
                                          last edited by 20 Aug 2019, 18:34

                                          @MatthiasKlug looks like it is down again, no sync here as well.

                                          1 Reply Last reply Reply Quote 0
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