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    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • K Offline
      kairn
      last edited by

      Same problem here. Logged out and I’m not able to log in again (iOS).

      1 Reply Last reply Reply Quote 0
      • D Offline
        dirkvandenbergh
        last edited by

        Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

        1 Reply Last reply Reply Quote 1
        • Anjelik IastremskaiaA Offline
          Anjelik Iastremskaia @Luís Pinto
          last edited by

          @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

          1 Reply Last reply Reply Quote 0
          • Saketo NemoS Offline
            Saketo Nemo Moderator
            last edited by

            Dimitrios says that service is under maintenance. Just a little more patience. 😉

            1 Reply Last reply Reply Quote 2
            • pilleusP Offline
              pilleus
              last edited by

              At the moment this popped up in SA.

              Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

              https://www.instagram.com/moves.are.life/
              Suunto Vertical Black Lime
              Suunto 9 Peak Pro Black
              Suunto Spartan Ultra Stealth Titanium

              O 1 Reply Last reply Reply Quote 1
              • O Offline
                ogruetzmann @pilleus
                last edited by

                @pilleus said in Is Suunto App background service down?:

                At the moment this popped up in SA.

                Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                Wow! Not even a week until notice! 😅

                1 Reply Last reply Reply Quote 1
                • Saketo NemoS Offline
                  Saketo Nemo Moderator
                  last edited by

                  seems that works again. 😉

                  Anjelik IastremskaiaA 1 Reply Last reply Reply Quote 0
                  • Anjelik IastremskaiaA Offline
                    Anjelik Iastremskaia @Saketo Nemo
                    last edited by

                    @Saketo-Nemo well. Upload to strava is still not happening 😕

                    1 Reply Last reply Reply Quote 0
                    • Saketo NemoS Offline
                      Saketo Nemo Moderator
                      last edited by

                      it is very likely that there are a series of moves in the queue. We must wait for it to be disposed of 😉

                      1 Reply Last reply Reply Quote 1
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        https://forum.suunto.com/topic/2977/suunto-app-service-status

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • C Offline
                          Charles D
                          last edited by

                          Thanks, Dimitrios, for getting this to us eventually. I’ve got one of my three activities has synched and presumably the other two are in the queue.

                          1 Reply Last reply Reply Quote 2
                          • andrejsgA Offline
                            andrejsg
                            last edited by

                            Soo is it just me or is the Suunto -> Strava push not working again?!

                            Stuart CorbettS 1 Reply Last reply Reply Quote 0
                            • Stuart CorbettS Offline
                              Stuart Corbett @andrejsg
                              last edited by

                              @andrejsg no Strava push here. Worked last night (12 hours ago) but nothing this morning.

                              1 Reply Last reply Reply Quote 0
                              • Bogdan1921B Offline
                                Bogdan1921 Silver Members Bronze Member
                                last edited by

                                It seems that no activities can be upload on Strava or Training Peaks. I have tried last night and also in this morning, but without any result.

                                Suunto Race
                                Polar H10
                                Iphone 14 Pro
                                Suunto 9 Baro [sold]

                                1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User
                                  last edited by

                                  Same here, nothing synced to Strava or TrainingPeaks.

                                  1 Reply Last reply Reply Quote 0
                                  • Sezer YiğitS Offline
                                    Sezer Yiğit
                                    last edited by

                                    I am in same stiuation. No strava syncing. I am using Suunto spartan sport by the way.

                                    1 Reply Last reply Reply Quote 0
                                    • andrejsgA Offline
                                      andrejsg
                                      last edited by

                                      ☹

                                      i tried using direct .fit download (quantified self) but that’s not working for me either (says it needs to be public, which it is).

                                      also, activity map is not showing in the suunto app, but it shows in the browser and in the image when sharing the activity from the app.

                                      1 Reply Last reply Reply Quote 0
                                      • andrewjknoxA Offline
                                        andrewjknox Bronze Member
                                        last edited by

                                        Yep, not auto-synced my last two workouts, one yesterday afternoon, now a run this morning. Downloaded FIT file to Dropbox and uploaded manually.

                                        Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
                                        Phone: iPhone 13 Pro
                                        Footpod: Stryd
                                        HR: Coros HRM + Polar H10
                                        Sleep: Oura ring 2

                                        1 Reply Last reply Reply Quote 0
                                        • Catoer WibowoC Offline
                                          Catoer Wibowo
                                          last edited by

                                          Same here. Two activities in my watch are not synced to the apps. Had to use movescount with cable connection to sync the activities to strava. I thought it was my watch

                                          Suunto Spartan Trainer Wrist HR (traded in with S5)
                                          Suunto 5

                                          1 Reply Last reply Reply Quote 0
                                          • MaxiPalleM Offline
                                            MaxiPalle Bronze Member
                                            last edited by

                                            Same here 😞

                                            MaxiPalleM 1 Reply Last reply Reply Quote 0
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