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Is Suunto App background service down?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • T Offline
    thailon Bronze Member
    last edited by 31 Jul 2019, 06:05

    SuuntoApp is not working, but this is funny
    Screenshot_20190731-080053_Suunto.jpg


    T3c, Quest, Ambit3 Peak, 9PP, Vertical

    1 Reply Last reply Reply Quote 0
    • A Offline
      Anssi Auvinen
      last edited by 31 Jul 2019, 06:08

      Would be nice to have some information about this outtake. It’s been at least 15+ hours now and cannot find any information about this from Suunto 😞

      1 Reply Last reply Reply Quote 3
      • A Offline
        Anjelik Iastremskaia
        last edited by 31 Jul 2019, 06:12

        They just decide to ignore us… I definitely will not recommend Suunto to anyone… 🤦‍♂️ Well done!

        L 1 Reply Last reply 31 Jul 2019, 06:23 Reply Quote 0
        • L Offline
          Luís Pinto Platinum Member @Anjelik Iastremskaia
          last edited by 31 Jul 2019, 06:23

          @Anjelik-Iastremskaia yes there are problems with sync and activities visualization. Maybe problems with cloud service. Let’s see if there is info about this.

          SR
          Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

          A 1 Reply Last reply 31 Jul 2019, 07:29 Reply Quote 0
          • J Offline
            johan6504 Silver Members
            last edited by 31 Jul 2019, 06:24

            I checked Twitter, but nothing there

            Runner, Swimmer and Swimrunner

            1 Reply Last reply Reply Quote 0
            • K Offline
              kairn
              last edited by 31 Jul 2019, 06:47

              Same problem here. Logged out and I’m not able to log in again (iOS).

              1 Reply Last reply Reply Quote 0
              • D Offline
                dirkvandenbergh
                last edited by 31 Jul 2019, 07:16

                Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

                1 Reply Last reply Reply Quote 1
                • A Offline
                  Anjelik Iastremskaia @Luís Pinto
                  last edited by 31 Jul 2019, 07:29

                  @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    Saketo Nemo Moderator
                    last edited by 31 Jul 2019, 07:36

                    Dimitrios says that service is under maintenance. Just a little more patience. 😉

                    1 Reply Last reply Reply Quote 2
                    • P Offline
                      pilleus
                      last edited by 31 Jul 2019, 08:21

                      At the moment this popped up in SA.

                      Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                      https://www.instagram.com/moves.are.life/
                      Suunto Vertical Black Lime
                      Suunto 9 Peak Pro Black
                      Suunto Spartan Ultra Stealth Titanium

                      O 1 Reply Last reply 31 Jul 2019, 08:52 Reply Quote 1
                      • O Offline
                        ogruetzmann @pilleus
                        last edited by 31 Jul 2019, 08:52

                        @pilleus said in Is Suunto App background service down?:

                        At the moment this popped up in SA.

                        Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                        Wow! Not even a week until notice! 😅

                        1 Reply Last reply Reply Quote 1
                        • S Offline
                          Saketo Nemo Moderator
                          last edited by 31 Jul 2019, 09:02

                          seems that works again. 😉

                          A 1 Reply Last reply 31 Jul 2019, 09:43 Reply Quote 0
                          • A Offline
                            Anjelik Iastremskaia @Saketo Nemo
                            last edited by 31 Jul 2019, 09:43

                            @Saketo-Nemo well. Upload to strava is still not happening 😕

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              Saketo Nemo Moderator
                              last edited by 31 Jul 2019, 09:44

                              it is very likely that there are a series of moves in the queue. We must wait for it to be disposed of 😉

                              1 Reply Last reply Reply Quote 1
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by 31 Jul 2019, 10:21

                                https://forum.suunto.com/topic/2977/suunto-app-service-status

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                1 Reply Last reply Reply Quote 0
                                • C Offline
                                  Charles D
                                  last edited by 31 Jul 2019, 13:49

                                  Thanks, Dimitrios, for getting this to us eventually. I’ve got one of my three activities has synched and presumably the other two are in the queue.

                                  1 Reply Last reply Reply Quote 2
                                  • A Offline
                                    andrejsg
                                    last edited by 13 Aug 2019, 00:07

                                    Soo is it just me or is the Suunto -> Strava push not working again?!

                                    S 1 Reply Last reply 13 Aug 2019, 00:08 Reply Quote 0
                                    • S Offline
                                      Stuart Corbett @andrejsg
                                      last edited by 13 Aug 2019, 00:08

                                      @andrejsg no Strava push here. Worked last night (12 hours ago) but nothing this morning.

                                      1 Reply Last reply Reply Quote 0
                                      • B Offline
                                        Bogdan1921 Silver Members Bronze Member
                                        last edited by 13 Aug 2019, 03:08

                                        It seems that no activities can be upload on Strava or Training Peaks. I have tried last night and also in this morning, but without any result.

                                        Suunto Race
                                        Polar H10
                                        Iphone 14 Pro
                                        Suunto 9 Baro [sold]

                                        1 Reply Last reply Reply Quote 0
                                        • ? Offline
                                          A Former User
                                          last edited by 13 Aug 2019, 04:29

                                          Same here, nothing synced to Strava or TrainingPeaks.

                                          1 Reply Last reply Reply Quote 0
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