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    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • M Offline
      marcosmc Bronze Member
      last edited by

      Same here. Logged out and I’m not able to log in again.

      1 Reply Last reply Reply Quote 1
      • Anjelik IastremskaiaA Offline
        Anjelik Iastremskaia
        last edited by

        I think it’s a bit too often troubles with this app and sync…

        1 Reply Last reply Reply Quote 0
        • Daniel BergD Offline
          Daniel Berg
          last edited by

          Same for me in Sweden. Can’t sync sins last night

          1 Reply Last reply Reply Quote 0
          • Stefan TylloS Offline
            Stefan Tyllo
            last edited by

            Any info on when this will be fixed?

            1 Reply Last reply Reply Quote 0
            • andrejsgA Offline
              andrejsg
              last edited by

              Same here. On the day that suunto announces partner integrations nobody has heard of, the most important one doesn’t work again 😞

              1 Reply Last reply Reply Quote 2
              • F Offline
                fleshymutant Silver Members
                last edited by

                Yeah my activities aren’t uploading and I can’t log into sports-tracker.com either… appears the whole platform is down.

                Suunto 9 Baro Titanium
                iOS 13.1

                1 Reply Last reply Reply Quote 1
                • fazelF Offline
                  fazel Bronze Member
                  last edited by

                  I’m having the same issues as everyone else.

                  1 Reply Last reply Reply Quote 0
                  • N Offline
                    Neocat
                    last edited by

                    Can’t sync to Strava as well. Connected Services shows spinning wheel then pops out error : Oops! Something went wrong. Multiple running entries (same two) were recorded yesterday and had to delete one. Seems the system is still out of whack.

                    Suunto 5 v2.7.26
                    Suunto App Android v4.2.4 release

                    1 Reply Last reply Reply Quote 0
                    • Sezer YiğitS Offline
                      Sezer Yiğit
                      last edited by

                      Same situation. Can’t synced to strava, and no any data of activities in the app screen. So I saw advice and link, reinstalling for app… I did… now I can’t get log… It says “no connection”. So… Suunto’s software departmant… what are you trying to do?

                      1 Reply Last reply Reply Quote 1
                      • thailonT Offline
                        thailon Bronze Member
                        last edited by

                        SuuntoApp is not working, but this is funny
                        Screenshot_20190731-080053_Suunto.jpg


                        T3c, Quest, Ambit3 Peak, 9PP, Vertical

                        1 Reply Last reply Reply Quote 0
                        • Anssi AuvinenA Offline
                          Anssi Auvinen
                          last edited by

                          Would be nice to have some information about this outtake. It’s been at least 15+ hours now and cannot find any information about this from Suunto 😞

                          1 Reply Last reply Reply Quote 3
                          • Anjelik IastremskaiaA Offline
                            Anjelik Iastremskaia
                            last edited by

                            They just decide to ignore us… I definitely will not recommend Suunto to anyone… 🤦‍♂️ Well done!

                            Luís PintoL 1 Reply Last reply Reply Quote 0
                            • Luís PintoL Offline
                              Luís Pinto Platinum Member @Anjelik Iastremskaia
                              last edited by

                              @Anjelik-Iastremskaia yes there are problems with sync and activities visualization. Maybe problems with cloud service. Let’s see if there is info about this.

                              SR
                              Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                              Anjelik IastremskaiaA 1 Reply Last reply Reply Quote 0
                              • johan6504J Offline
                                johan6504 Silver Members
                                last edited by

                                I checked Twitter, but nothing there

                                Runner, Swimmer and Swimrunner

                                1 Reply Last reply Reply Quote 0
                                • K Offline
                                  kairn
                                  last edited by

                                  Same problem here. Logged out and I’m not able to log in again (iOS).

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    dirkvandenbergh
                                    last edited by

                                    Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

                                    1 Reply Last reply Reply Quote 1
                                    • Anjelik IastremskaiaA Offline
                                      Anjelik Iastremskaia @Luís Pinto
                                      last edited by

                                      @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

                                      1 Reply Last reply Reply Quote 0
                                      • Saketo NemoS Offline
                                        Saketo Nemo Moderator
                                        last edited by

                                        Dimitrios says that service is under maintenance. Just a little more patience. 😉

                                        1 Reply Last reply Reply Quote 2
                                        • pilleusP Offline
                                          pilleus
                                          last edited by

                                          At the moment this popped up in SA.

                                          Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                                          https://www.instagram.com/moves.are.life/
                                          Suunto Vertical Black Lime
                                          Suunto 9 Peak Pro Black
                                          Suunto Spartan Ultra Stealth Titanium

                                          O 1 Reply Last reply Reply Quote 1
                                          • O Offline
                                            ogruetzmann @pilleus
                                            last edited by

                                            @pilleus said in Is Suunto App background service down?:

                                            At the moment this popped up in SA.

                                            Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                                            Wow! Not even a week until notice! 😅

                                            1 Reply Last reply Reply Quote 1
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