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    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • F Offline
      fleshymutant Silver Members
      last edited by

      Yeah my activities aren’t uploading and I can’t log into sports-tracker.com either… appears the whole platform is down.

      Suunto 9 Baro Titanium
      iOS 13.1

      1 Reply Last reply Reply Quote 1
      • fazelF Offline
        fazel Bronze Member
        last edited by

        I’m having the same issues as everyone else.

        1 Reply Last reply Reply Quote 0
        • N Offline
          Neocat
          last edited by

          Can’t sync to Strava as well. Connected Services shows spinning wheel then pops out error : Oops! Something went wrong. Multiple running entries (same two) were recorded yesterday and had to delete one. Seems the system is still out of whack.

          Suunto 5 v2.7.26
          Suunto App Android v4.2.4 release

          1 Reply Last reply Reply Quote 0
          • Sezer YiğitS Offline
            Sezer Yiğit
            last edited by

            Same situation. Can’t synced to strava, and no any data of activities in the app screen. So I saw advice and link, reinstalling for app… I did… now I can’t get log… It says “no connection”. So… Suunto’s software departmant… what are you trying to do?

            1 Reply Last reply Reply Quote 1
            • thailonT Offline
              thailon Bronze Member
              last edited by

              SuuntoApp is not working, but this is funny
              Screenshot_20190731-080053_Suunto.jpg


              T3c, Quest, Ambit3 Peak, 9PP, Vertical

              1 Reply Last reply Reply Quote 0
              • Anssi AuvinenA Offline
                Anssi Auvinen
                last edited by

                Would be nice to have some information about this outtake. It’s been at least 15+ hours now and cannot find any information about this from Suunto 😞

                1 Reply Last reply Reply Quote 3
                • Anjelik IastremskaiaA Offline
                  Anjelik Iastremskaia
                  last edited by

                  They just decide to ignore us… I definitely will not recommend Suunto to anyone… 🤦‍♂️ Well done!

                  Luís PintoL 1 Reply Last reply Reply Quote 0
                  • Luís PintoL Offline
                    Luís Pinto Platinum Member @Anjelik Iastremskaia
                    last edited by

                    @Anjelik-Iastremskaia yes there are problems with sync and activities visualization. Maybe problems with cloud service. Let’s see if there is info about this.

                    SR
                    Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                    Anjelik IastremskaiaA 1 Reply Last reply Reply Quote 0
                    • johan6504J Offline
                      johan6504 Silver Members
                      last edited by

                      I checked Twitter, but nothing there

                      Runner, Swimmer and Swimrunner

                      1 Reply Last reply Reply Quote 0
                      • K Offline
                        kairn
                        last edited by

                        Same problem here. Logged out and I’m not able to log in again (iOS).

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          dirkvandenbergh
                          last edited by

                          Also in Belgium issues since yesterday morning. First there were time issues with the app and now it keeps saying I seem to have deleted a training and would not upload it to Strava. The app seems to have gone bananas. Has anybody gotten some response from Suunto?

                          1 Reply Last reply Reply Quote 1
                          • Anjelik IastremskaiaA Offline
                            Anjelik Iastremskaia @Luís Pinto
                            last edited by

                            @Luís-Pinto no info no nothing. Almost 24h of this problem and no one from support to tell us something…

                            1 Reply Last reply Reply Quote 0
                            • Saketo NemoS Offline
                              Saketo Nemo Moderator
                              last edited by

                              Dimitrios says that service is under maintenance. Just a little more patience. 😉

                              1 Reply Last reply Reply Quote 2
                              • pilleusP Offline
                                pilleus
                                last edited by

                                At the moment this popped up in SA.

                                Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                                https://www.instagram.com/moves.are.life/
                                Suunto Vertical Black Lime
                                Suunto 9 Peak Pro Black
                                Suunto Spartan Ultra Stealth Titanium

                                O 1 Reply Last reply Reply Quote 1
                                • O Offline
                                  ogruetzmann @pilleus
                                  last edited by

                                  @pilleus said in Is Suunto App background service down?:

                                  At the moment this popped up in SA.

                                  Screenshot_20190731_101944_com.stt.android.suunto~2.jpg

                                  Wow! Not even a week until notice! 😅

                                  1 Reply Last reply Reply Quote 1
                                  • Saketo NemoS Offline
                                    Saketo Nemo Moderator
                                    last edited by

                                    seems that works again. 😉

                                    Anjelik IastremskaiaA 1 Reply Last reply Reply Quote 0
                                    • Anjelik IastremskaiaA Offline
                                      Anjelik Iastremskaia @Saketo Nemo
                                      last edited by

                                      @Saketo-Nemo well. Upload to strava is still not happening 😕

                                      1 Reply Last reply Reply Quote 0
                                      • Saketo NemoS Offline
                                        Saketo Nemo Moderator
                                        last edited by

                                        it is very likely that there are a series of moves in the queue. We must wait for it to be disposed of 😉

                                        1 Reply Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by

                                          https://forum.suunto.com/topic/2977/suunto-app-service-status

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          1 Reply Last reply Reply Quote 0
                                          • C Offline
                                            Charles D
                                            last edited by

                                            Thanks, Dimitrios, for getting this to us eventually. I’ve got one of my three activities has synched and presumably the other two are in the queue.

                                            1 Reply Last reply Reply Quote 2
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