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    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • ianshowalterI Offline
      ianshowalter
      last edited by

      Nothing from today has synced to Strava, Training Peaks, or Endomondo for me, either. The Suunto app itself seems to be on the fritz as well; when I launch it, details of today’s workouts are taking forever to display in it, if at all, even though they uploaded. Making everything extra weird is that everything from today synced perfectly to Runalyze immediately.

      Watch: SSU, FW 2.8.32
      App: 4.22.3 beta
      Phone: Motorola Moto G6
      Android 9
      HRM: Polar OH1

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      • fejkerF Offline
        fejker Gold Members
        last edited by

        Same here … problems with SA and ST … tried uploading some pictures from my ride and it looked fine at first, then wouldn’t save the changes, took forever to load … I guess I’ll just wait.

        SHUT UP LEGS!
        -Jens Voigt

        1 Reply Last reply Reply Quote 0
        • D Offline
          dombo Bronze Member
          last edited by

          the same here. btw, after last reinstall of the app (ios) I’m not receiving push notifications anymore (friends’ activities, comments, …)

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          • whl_89W Offline
            whl_89 Bronze Member
            last edited by

            Same here no sync today to strava and tp

            1 Reply Last reply Reply Quote 0
            • pilleusP Offline
              pilleus
              last edited by

              Until afternoon the sync to Strava was okay. No more sync in the evening. And the evening activity twice in the Suunto App! Weird. 🙈

              https://www.instagram.com/moves.are.life/
              Suunto Vertical Black Lime
              Suunto 9 Peak Pro Black
              Suunto Spartan Ultra Stealth Titanium

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              • D Offline
                DavorP
                last edited by

                Same here. But activity was synchronized with Runalyze…

                1 Reply Last reply Reply Quote 0
                • thailonT Offline
                  thailon Bronze Member
                  last edited by

                  Same here for Slovakia region, synched with Relive, but not with Strava.


                  T3c, Quest, Ambit3 Peak, 9PP, Vertical

                  1 Reply Last reply Reply Quote 1
                  • M Offline
                    marcosmc Bronze Member
                    last edited by

                    Same here. Logged out and I’m not able to log in again.

                    1 Reply Last reply Reply Quote 1
                    • Anjelik IastremskaiaA Offline
                      Anjelik Iastremskaia
                      last edited by

                      I think it’s a bit too often troubles with this app and sync…

                      1 Reply Last reply Reply Quote 0
                      • Daniel BergD Offline
                        Daniel Berg
                        last edited by

                        Same for me in Sweden. Can’t sync sins last night

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                        • Stefan TylloS Offline
                          Stefan Tyllo
                          last edited by

                          Any info on when this will be fixed?

                          1 Reply Last reply Reply Quote 0
                          • andrejsgA Offline
                            andrejsg
                            last edited by

                            Same here. On the day that suunto announces partner integrations nobody has heard of, the most important one doesn’t work again 😞

                            1 Reply Last reply Reply Quote 2
                            • F Offline
                              fleshymutant Silver Members
                              last edited by

                              Yeah my activities aren’t uploading and I can’t log into sports-tracker.com either… appears the whole platform is down.

                              Suunto 9 Baro Titanium
                              iOS 13.1

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                              • fazelF Offline
                                fazel Bronze Member
                                last edited by

                                I’m having the same issues as everyone else.

                                1 Reply Last reply Reply Quote 0
                                • N Offline
                                  Neocat
                                  last edited by

                                  Can’t sync to Strava as well. Connected Services shows spinning wheel then pops out error : Oops! Something went wrong. Multiple running entries (same two) were recorded yesterday and had to delete one. Seems the system is still out of whack.

                                  Suunto 5 v2.7.26
                                  Suunto App Android v4.2.4 release

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                                  • Sezer YiğitS Offline
                                    Sezer Yiğit
                                    last edited by

                                    Same situation. Can’t synced to strava, and no any data of activities in the app screen. So I saw advice and link, reinstalling for app… I did… now I can’t get log… It says “no connection”. So… Suunto’s software departmant… what are you trying to do?

                                    1 Reply Last reply Reply Quote 1
                                    • thailonT Offline
                                      thailon Bronze Member
                                      last edited by

                                      SuuntoApp is not working, but this is funny
                                      Screenshot_20190731-080053_Suunto.jpg


                                      T3c, Quest, Ambit3 Peak, 9PP, Vertical

                                      1 Reply Last reply Reply Quote 0
                                      • Anssi AuvinenA Offline
                                        Anssi Auvinen
                                        last edited by

                                        Would be nice to have some information about this outtake. It’s been at least 15+ hours now and cannot find any information about this from Suunto 😞

                                        1 Reply Last reply Reply Quote 3
                                        • Anjelik IastremskaiaA Offline
                                          Anjelik Iastremskaia
                                          last edited by

                                          They just decide to ignore us… I definitely will not recommend Suunto to anyone… 🤦‍♂️ Well done!

                                          Luís PintoL 1 Reply Last reply Reply Quote 0
                                          • Luís PintoL Offline
                                            Luís Pinto Platinum Member @Anjelik Iastremskaia
                                            last edited by

                                            @Anjelik-Iastremskaia yes there are problems with sync and activities visualization. Maybe problems with cloud service. Let’s see if there is info about this.

                                            SR
                                            Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

                                            Anjelik IastremskaiaA 1 Reply Last reply Reply Quote 0
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