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    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • jwibergJ Offline
      jwiberg
      last edited by

      Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

      Mff73M 1 Reply Last reply Reply Quote 0
      • C Offline
        Charles D
        last edited by

        Here too for my morning commute ride. I thought it was a PEBKAC issue, so I’m glad to see that others are reporting the same troubles.

        1 Reply Last reply Reply Quote 0
        • Mff73M Offline
          Mff73 @jwiberg
          last edited by

          @jwiberg said in Is Suunto App background service down?:

          Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

          Last time this symptôm was some issues in Suunto backend. Just need to wait, for Suunto to fix it, and @Dimitrios-Kanellopoulos to confirm.

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

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          • Brad_OlwinB Offline
            Brad_Olwin Moderator @jwiberg
            last edited by

            @jwiberg Me too, I think there is some issue.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            1 Reply Last reply Reply Quote 0
            • D Offline
              dulko79 @jsr184
              last edited by

              @jsr184 My yesterday run synced to TP yesterday, it just needed some extra time. 🙂

              App: beta
              Phone: Iphone
              iOS

              1 Reply Last reply Reply Quote 0
              • ianshowalterI Offline
                ianshowalter
                last edited by

                Nothing from today has synced to Strava, Training Peaks, or Endomondo for me, either. The Suunto app itself seems to be on the fritz as well; when I launch it, details of today’s workouts are taking forever to display in it, if at all, even though they uploaded. Making everything extra weird is that everything from today synced perfectly to Runalyze immediately.

                Watch: SSU, FW 2.8.32
                App: 4.22.3 beta
                Phone: Motorola Moto G6
                Android 9
                HRM: Polar OH1

                1 Reply Last reply Reply Quote 0
                • fejkerF Offline
                  fejker Gold Members
                  last edited by

                  Same here … problems with SA and ST … tried uploading some pictures from my ride and it looked fine at first, then wouldn’t save the changes, took forever to load … I guess I’ll just wait.

                  SHUT UP LEGS!
                  -Jens Voigt

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    dombo Bronze Member
                    last edited by

                    the same here. btw, after last reinstall of the app (ios) I’m not receiving push notifications anymore (friends’ activities, comments, …)

                    1 Reply Last reply Reply Quote 0
                    • whl_89W Offline
                      whl_89 Bronze Member
                      last edited by

                      Same here no sync today to strava and tp

                      1 Reply Last reply Reply Quote 0
                      • pilleusP Offline
                        pilleus
                        last edited by

                        Until afternoon the sync to Strava was okay. No more sync in the evening. And the evening activity twice in the Suunto App! Weird. 🙈

                        https://www.instagram.com/moves.are.life/
                        Suunto Vertical Black Lime
                        Suunto 9 Peak Pro Black
                        Suunto Spartan Ultra Stealth Titanium

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                        • D Offline
                          DavorP
                          last edited by

                          Same here. But activity was synchronized with Runalyze…

                          1 Reply Last reply Reply Quote 0
                          • thailonT Offline
                            thailon Bronze Member
                            last edited by

                            Same here for Slovakia region, synched with Relive, but not with Strava.


                            T3c, Quest, Ambit3 Peak, 9PP, Vertical

                            1 Reply Last reply Reply Quote 1
                            • M Offline
                              marcosmc Bronze Member
                              last edited by

                              Same here. Logged out and I’m not able to log in again.

                              1 Reply Last reply Reply Quote 1
                              • Anjelik IastremskaiaA Offline
                                Anjelik Iastremskaia
                                last edited by

                                I think it’s a bit too often troubles with this app and sync…

                                1 Reply Last reply Reply Quote 0
                                • Daniel BergD Offline
                                  Daniel Berg
                                  last edited by

                                  Same for me in Sweden. Can’t sync sins last night

                                  1 Reply Last reply Reply Quote 0
                                  • Stefan TylloS Offline
                                    Stefan Tyllo
                                    last edited by

                                    Any info on when this will be fixed?

                                    1 Reply Last reply Reply Quote 0
                                    • andrejsgA Offline
                                      andrejsg
                                      last edited by

                                      Same here. On the day that suunto announces partner integrations nobody has heard of, the most important one doesn’t work again 😞

                                      1 Reply Last reply Reply Quote 2
                                      • F Offline
                                        fleshymutant Silver Members
                                        last edited by

                                        Yeah my activities aren’t uploading and I can’t log into sports-tracker.com either… appears the whole platform is down.

                                        Suunto 9 Baro Titanium
                                        iOS 13.1

                                        1 Reply Last reply Reply Quote 1
                                        • fazelF Offline
                                          fazel Bronze Member
                                          last edited by

                                          I’m having the same issues as everyone else.

                                          1 Reply Last reply Reply Quote 0
                                          • N Offline
                                            Neocat
                                            last edited by

                                            Can’t sync to Strava as well. Connected Services shows spinning wheel then pops out error : Oops! Something went wrong. Multiple running entries (same two) were recorded yesterday and had to delete one. Seems the system is still out of whack.

                                            Suunto 5 v2.7.26
                                            Suunto App Android v4.2.4 release

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