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    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • D Offline
      dulko79
      last edited by

      Yesterday, I had some problems with syncing to Training Peaks. It took some time data to transfer, usually happens same time as SA.

      App: beta
      Phone: Iphone
      iOS

      jsr184J 1 Reply Last reply Reply Quote 0
      • jsr184J Offline
        jsr184 Bronze Member @dulko79
        last edited by

        @dulko79 yesterday, my evening 9pm workout has been synced to TP as today’s (future) workout 😉 Something weird was going on there. I had to manually move it to the correct day in the calendar.

        D 1 Reply Last reply Reply Quote 0
        • H Offline
          hoodr
          last edited by

          Same for me. Tapping “Connected Services” is throwing “Unknown error occurred. Please try again” as well as my activities are giving me “Activity not found”

          1 Reply Last reply Reply Quote 1
          • A Offline
            azeanic
            last edited by

            Had the same issue but for a move on Saturday. It was an ultra-race. Didn’t sync to TP and Strava. Wasn’t sure mine was an isolated issue till i saw this.

            1 Reply Last reply Reply Quote 0
            • jwibergJ Offline
              jwiberg
              last edited by

              Somebody please reboot the system so I can login… 😁

              1 Reply Last reply Reply Quote 0
              • jwibergJ Offline
                jwiberg
                last edited by

                Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

                Mff73M 1 Reply Last reply Reply Quote 0
                • C Offline
                  Charles D
                  last edited by

                  Here too for my morning commute ride. I thought it was a PEBKAC issue, so I’m glad to see that others are reporting the same troubles.

                  1 Reply Last reply Reply Quote 0
                  • Mff73M Online
                    Mff73 @jwiberg
                    last edited by

                    @jwiberg said in Is Suunto App background service down?:

                    Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

                    Last time this symptôm was some issues in Suunto backend. Just need to wait, for Suunto to fix it, and @Dimitrios-Kanellopoulos to confirm.

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    1 Reply Last reply Reply Quote 0
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @jwiberg
                      last edited by

                      @jwiberg Me too, I think there is some issue.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        dulko79 @jsr184
                        last edited by

                        @jsr184 My yesterday run synced to TP yesterday, it just needed some extra time. 🙂

                        App: beta
                        Phone: Iphone
                        iOS

                        1 Reply Last reply Reply Quote 0
                        • ianshowalterI Offline
                          ianshowalter
                          last edited by

                          Nothing from today has synced to Strava, Training Peaks, or Endomondo for me, either. The Suunto app itself seems to be on the fritz as well; when I launch it, details of today’s workouts are taking forever to display in it, if at all, even though they uploaded. Making everything extra weird is that everything from today synced perfectly to Runalyze immediately.

                          Watch: SSU, FW 2.8.32
                          App: 4.22.3 beta
                          Phone: Motorola Moto G6
                          Android 9
                          HRM: Polar OH1

                          1 Reply Last reply Reply Quote 0
                          • fejkerF Offline
                            fejker Gold Members
                            last edited by

                            Same here … problems with SA and ST … tried uploading some pictures from my ride and it looked fine at first, then wouldn’t save the changes, took forever to load … I guess I’ll just wait.

                            SHUT UP LEGS!
                            -Jens Voigt

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              dombo Bronze Member
                              last edited by

                              the same here. btw, after last reinstall of the app (ios) I’m not receiving push notifications anymore (friends’ activities, comments, …)

                              1 Reply Last reply Reply Quote 0
                              • whl_89W Offline
                                whl_89 Bronze Member
                                last edited by

                                Same here no sync today to strava and tp

                                1 Reply Last reply Reply Quote 0
                                • pilleusP Offline
                                  pilleus
                                  last edited by

                                  Until afternoon the sync to Strava was okay. No more sync in the evening. And the evening activity twice in the Suunto App! Weird. 🙈

                                  https://www.instagram.com/moves.are.life/
                                  Suunto Vertical Black Lime
                                  Suunto 9 Peak Pro Black
                                  Suunto Spartan Ultra Stealth Titanium

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    DavorP
                                    last edited by

                                    Same here. But activity was synchronized with Runalyze…

                                    1 Reply Last reply Reply Quote 0
                                    • thailonT Offline
                                      thailon Bronze Member
                                      last edited by

                                      Same here for Slovakia region, synched with Relive, but not with Strava.


                                      T3c, Quest, Ambit3 Peak, 9PP, Vertical

                                      1 Reply Last reply Reply Quote 1
                                      • M Offline
                                        marcosmc Bronze Member
                                        last edited by

                                        Same here. Logged out and I’m not able to log in again.

                                        1 Reply Last reply Reply Quote 1
                                        • Anjelik IastremskaiaA Offline
                                          Anjelik Iastremskaia
                                          last edited by

                                          I think it’s a bit too often troubles with this app and sync…

                                          1 Reply Last reply Reply Quote 0
                                          • Daniel BergD Offline
                                            Daniel Berg
                                            last edited by

                                            Same for me in Sweden. Can’t sync sins last night

                                            1 Reply Last reply Reply Quote 0
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