Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    63 Posts 41 Posters 3.9k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • MatthiasKlugM Offline
      MatthiasKlug
      last edited by

      same for me

      Suunto Vertical - Software 2.25.66
      App 4.73.3
      Galaxy J5 Pro - Android 9
      stryd firmware 2.1.16

      formerly used:
      S9 Baro Firmware 2.23.24
      SSU-Firmware 2.8.32

      1 Reply Last reply Reply Quote 0
      • D Offline
        dulko79
        last edited by

        Yesterday, I had some problems with syncing to Training Peaks. It took some time data to transfer, usually happens same time as SA.

        App: beta
        Phone: Iphone
        iOS

        jsr184J 1 Reply Last reply Reply Quote 0
        • jsr184J Offline
          jsr184 Bronze Member @dulko79
          last edited by

          @dulko79 yesterday, my evening 9pm workout has been synced to TP as today’s (future) workout 😉 Something weird was going on there. I had to manually move it to the correct day in the calendar.

          D 1 Reply Last reply Reply Quote 0
          • H Offline
            hoodr
            last edited by

            Same for me. Tapping “Connected Services” is throwing “Unknown error occurred. Please try again” as well as my activities are giving me “Activity not found”

            1 Reply Last reply Reply Quote 1
            • A Offline
              azeanic
              last edited by

              Had the same issue but for a move on Saturday. It was an ultra-race. Didn’t sync to TP and Strava. Wasn’t sure mine was an isolated issue till i saw this.

              1 Reply Last reply Reply Quote 0
              • jwibergJ Offline
                jwiberg
                last edited by

                Somebody please reboot the system so I can login… 😁

                1 Reply Last reply Reply Quote 0
                • jwibergJ Offline
                  jwiberg
                  last edited by

                  Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

                  Mff73M 1 Reply Last reply Reply Quote 0
                  • C Offline
                    Charles D
                    last edited by

                    Here too for my morning commute ride. I thought it was a PEBKAC issue, so I’m glad to see that others are reporting the same troubles.

                    1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @jwiberg
                      last edited by

                      @jwiberg said in Is Suunto App background service down?:

                      Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

                      Last time this symptôm was some issues in Suunto backend. Just need to wait, for Suunto to fix it, and @Dimitrios-Kanellopoulos to confirm.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 0
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @jwiberg
                        last edited by

                        @jwiberg Me too, I think there is some issue.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          dulko79 @jsr184
                          last edited by

                          @jsr184 My yesterday run synced to TP yesterday, it just needed some extra time. 🙂

                          App: beta
                          Phone: Iphone
                          iOS

                          1 Reply Last reply Reply Quote 0
                          • ianshowalterI Offline
                            ianshowalter
                            last edited by

                            Nothing from today has synced to Strava, Training Peaks, or Endomondo for me, either. The Suunto app itself seems to be on the fritz as well; when I launch it, details of today’s workouts are taking forever to display in it, if at all, even though they uploaded. Making everything extra weird is that everything from today synced perfectly to Runalyze immediately.

                            Watch: SSU, FW 2.8.32
                            App: 4.22.3 beta
                            Phone: Motorola Moto G6
                            Android 9
                            HRM: Polar OH1

                            1 Reply Last reply Reply Quote 0
                            • fejkerF Offline
                              fejker Gold Members
                              last edited by

                              Same here … problems with SA and ST … tried uploading some pictures from my ride and it looked fine at first, then wouldn’t save the changes, took forever to load … I guess I’ll just wait.

                              SHUT UP LEGS!
                              -Jens Voigt

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                dombo Bronze Member
                                last edited by

                                the same here. btw, after last reinstall of the app (ios) I’m not receiving push notifications anymore (friends’ activities, comments, …)

                                1 Reply Last reply Reply Quote 0
                                • whl_89W Offline
                                  whl_89 Bronze Member
                                  last edited by

                                  Same here no sync today to strava and tp

                                  1 Reply Last reply Reply Quote 0
                                  • pilleusP Offline
                                    pilleus
                                    last edited by

                                    Until afternoon the sync to Strava was okay. No more sync in the evening. And the evening activity twice in the Suunto App! Weird. 🙈

                                    https://www.instagram.com/moves.are.life/
                                    Suunto Vertical Black Lime
                                    Suunto 9 Peak Pro Black
                                    Suunto Spartan Ultra Stealth Titanium

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      DavorP
                                      last edited by

                                      Same here. But activity was synchronized with Runalyze…

                                      1 Reply Last reply Reply Quote 0
                                      • thailonT Offline
                                        thailon Bronze Member
                                        last edited by

                                        Same here for Slovakia region, synched with Relive, but not with Strava.


                                        T3c, Quest, Ambit3 Peak, 9PP, Vertical

                                        1 Reply Last reply Reply Quote 1
                                        • M Offline
                                          marcosmc Bronze Member
                                          last edited by

                                          Same here. Logged out and I’m not able to log in again.

                                          1 Reply Last reply Reply Quote 1
                                          • Anjelik IastremskaiaA Offline
                                            Anjelik Iastremskaia
                                            last edited by

                                            I think it’s a bit too often troubles with this app and sync…

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy