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    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • jwibergJ Offline
      jwiberg
      last edited by

      Can’t sync acrivity to Strava or other services and when I installed that APK @Dimitrios-Kanellopoulos shared can’t login anymore (just spinner rolling…)

      Brad_OlwinB 1 Reply Last reply Reply Quote 12
      • jsr184J Offline
        jsr184 Bronze Member
        last edited by

        Same here. Not Strava nor TrainingPeaks sync works today from SA.

        1 Reply Last reply Reply Quote 0
        • MatthiasKlugM Offline
          MatthiasKlug
          last edited by

          same for me

          Suunto Vertical - Software 2.25.66
          App 4.73.3
          Galaxy J5 Pro - Android 9
          stryd firmware 2.1.16

          formerly used:
          S9 Baro Firmware 2.23.24
          SSU-Firmware 2.8.32

          1 Reply Last reply Reply Quote 0
          • D Offline
            dulko79
            last edited by

            Yesterday, I had some problems with syncing to Training Peaks. It took some time data to transfer, usually happens same time as SA.

            App: beta
            Phone: Iphone
            iOS

            jsr184J 1 Reply Last reply Reply Quote 0
            • jsr184J Offline
              jsr184 Bronze Member @dulko79
              last edited by

              @dulko79 yesterday, my evening 9pm workout has been synced to TP as today’s (future) workout 😉 Something weird was going on there. I had to manually move it to the correct day in the calendar.

              D 1 Reply Last reply Reply Quote 0
              • H Offline
                hoodr
                last edited by

                Same for me. Tapping “Connected Services” is throwing “Unknown error occurred. Please try again” as well as my activities are giving me “Activity not found”

                1 Reply Last reply Reply Quote 1
                • A Offline
                  azeanic
                  last edited by

                  Had the same issue but for a move on Saturday. It was an ultra-race. Didn’t sync to TP and Strava. Wasn’t sure mine was an isolated issue till i saw this.

                  1 Reply Last reply Reply Quote 0
                  • jwibergJ Offline
                    jwiberg
                    last edited by

                    Somebody please reboot the system so I can login… 😁

                    1 Reply Last reply Reply Quote 0
                    • jwibergJ Offline
                      jwiberg
                      last edited by

                      Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

                      Mff73M 1 Reply Last reply Reply Quote 0
                      • C Offline
                        Charles D
                        last edited by

                        Here too for my morning commute ride. I thought it was a PEBKAC issue, so I’m glad to see that others are reporting the same troubles.

                        1 Reply Last reply Reply Quote 0
                        • Mff73M Offline
                          Mff73 @jwiberg
                          last edited by

                          @jwiberg said in Is Suunto App background service down?:

                          Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

                          Last time this symptôm was some issues in Suunto backend. Just need to wait, for Suunto to fix it, and @Dimitrios-Kanellopoulos to confirm.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          1 Reply Last reply Reply Quote 0
                          • Brad_OlwinB Online
                            Brad_Olwin Moderator @jwiberg
                            last edited by

                            @jwiberg Me too, I think there is some issue.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              dulko79 @jsr184
                              last edited by

                              @jsr184 My yesterday run synced to TP yesterday, it just needed some extra time. 🙂

                              App: beta
                              Phone: Iphone
                              iOS

                              1 Reply Last reply Reply Quote 0
                              • ianshowalterI Offline
                                ianshowalter
                                last edited by

                                Nothing from today has synced to Strava, Training Peaks, or Endomondo for me, either. The Suunto app itself seems to be on the fritz as well; when I launch it, details of today’s workouts are taking forever to display in it, if at all, even though they uploaded. Making everything extra weird is that everything from today synced perfectly to Runalyze immediately.

                                Watch: SSU, FW 2.8.32
                                App: 4.22.3 beta
                                Phone: Motorola Moto G6
                                Android 9
                                HRM: Polar OH1

                                1 Reply Last reply Reply Quote 0
                                • fejkerF Offline
                                  fejker Gold Members
                                  last edited by

                                  Same here … problems with SA and ST … tried uploading some pictures from my ride and it looked fine at first, then wouldn’t save the changes, took forever to load … I guess I’ll just wait.

                                  SHUT UP LEGS!
                                  -Jens Voigt

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    dombo Bronze Member
                                    last edited by

                                    the same here. btw, after last reinstall of the app (ios) I’m not receiving push notifications anymore (friends’ activities, comments, …)

                                    1 Reply Last reply Reply Quote 0
                                    • whl_89W Offline
                                      whl_89 Bronze Member
                                      last edited by

                                      Same here no sync today to strava and tp

                                      1 Reply Last reply Reply Quote 0
                                      • pilleusP Offline
                                        pilleus
                                        last edited by

                                        Until afternoon the sync to Strava was okay. No more sync in the evening. And the evening activity twice in the Suunto App! Weird. 🙈

                                        https://www.instagram.com/moves.are.life/
                                        Suunto Vertical Black Lime
                                        Suunto 9 Peak Pro Black
                                        Suunto Spartan Ultra Stealth Titanium

                                        1 Reply Last reply Reply Quote 0
                                        • D Offline
                                          DavorP
                                          last edited by

                                          Same here. But activity was synchronized with Runalyze…

                                          1 Reply Last reply Reply Quote 0
                                          • thailonT Offline
                                            thailon Bronze Member
                                            last edited by

                                            Same here for Slovakia region, synched with Relive, but not with Strava.


                                            T3c, Quest, Ambit3 Peak, 9PP, Vertical

                                            1 Reply Last reply Reply Quote 1
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