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    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • jsr184J Offline
      jsr184 Bronze Member
      last edited by

      Same here. Not Strava nor TrainingPeaks sync works today from SA.

      1 Reply Last reply Reply Quote 0
      • MatthiasKlugM Offline
        MatthiasKlug
        last edited by

        same for me

        Suunto Vertical - Software 2.25.66
        App 4.73.3
        Galaxy J5 Pro - Android 9
        stryd firmware 2.1.16

        formerly used:
        S9 Baro Firmware 2.23.24
        SSU-Firmware 2.8.32

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        • D Offline
          dulko79
          last edited by

          Yesterday, I had some problems with syncing to Training Peaks. It took some time data to transfer, usually happens same time as SA.

          App: beta
          Phone: Iphone
          iOS

          jsr184J 1 Reply Last reply Reply Quote 0
          • jsr184J Offline
            jsr184 Bronze Member @dulko79
            last edited by

            @dulko79 yesterday, my evening 9pm workout has been synced to TP as today’s (future) workout 😉 Something weird was going on there. I had to manually move it to the correct day in the calendar.

            D 1 Reply Last reply Reply Quote 0
            • H Offline
              hoodr
              last edited by

              Same for me. Tapping “Connected Services” is throwing “Unknown error occurred. Please try again” as well as my activities are giving me “Activity not found”

              1 Reply Last reply Reply Quote 1
              • A Offline
                azeanic
                last edited by

                Had the same issue but for a move on Saturday. It was an ultra-race. Didn’t sync to TP and Strava. Wasn’t sure mine was an isolated issue till i saw this.

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                • jwibergJ Offline
                  jwiberg
                  last edited by

                  Somebody please reboot the system so I can login… 😁

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                  • jwibergJ Offline
                    jwiberg
                    last edited by

                    Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

                    Mff73M 1 Reply Last reply Reply Quote 0
                    • C Offline
                      Charles D
                      last edited by

                      Here too for my morning commute ride. I thought it was a PEBKAC issue, so I’m glad to see that others are reporting the same troubles.

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                      • Mff73M Offline
                        Mff73 @jwiberg
                        last edited by

                        @jwiberg said in Is Suunto App background service down?:

                        Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

                        Last time this symptôm was some issues in Suunto backend. Just need to wait, for Suunto to fix it, and @Dimitrios-Kanellopoulos to confirm.

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

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                        • Brad_OlwinB Offline
                          Brad_Olwin Moderator @jwiberg
                          last edited by

                          @jwiberg Me too, I think there is some issue.

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                          • D Offline
                            dulko79 @jsr184
                            last edited by

                            @jsr184 My yesterday run synced to TP yesterday, it just needed some extra time. 🙂

                            App: beta
                            Phone: Iphone
                            iOS

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                            • ianshowalterI Offline
                              ianshowalter
                              last edited by

                              Nothing from today has synced to Strava, Training Peaks, or Endomondo for me, either. The Suunto app itself seems to be on the fritz as well; when I launch it, details of today’s workouts are taking forever to display in it, if at all, even though they uploaded. Making everything extra weird is that everything from today synced perfectly to Runalyze immediately.

                              Watch: SSU, FW 2.8.32
                              App: 4.22.3 beta
                              Phone: Motorola Moto G6
                              Android 9
                              HRM: Polar OH1

                              1 Reply Last reply Reply Quote 0
                              • fejkerF Offline
                                fejker Gold Members
                                last edited by

                                Same here … problems with SA and ST … tried uploading some pictures from my ride and it looked fine at first, then wouldn’t save the changes, took forever to load … I guess I’ll just wait.

                                SHUT UP LEGS!
                                -Jens Voigt

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                                • D Offline
                                  dombo Bronze Member
                                  last edited by

                                  the same here. btw, after last reinstall of the app (ios) I’m not receiving push notifications anymore (friends’ activities, comments, …)

                                  1 Reply Last reply Reply Quote 0
                                  • whl_89W Offline
                                    whl_89 Bronze Member
                                    last edited by

                                    Same here no sync today to strava and tp

                                    1 Reply Last reply Reply Quote 0
                                    • pilleusP Offline
                                      pilleus
                                      last edited by

                                      Until afternoon the sync to Strava was okay. No more sync in the evening. And the evening activity twice in the Suunto App! Weird. 🙈

                                      https://www.instagram.com/moves.are.life/
                                      Suunto Vertical Black Lime
                                      Suunto 9 Peak Pro Black
                                      Suunto Spartan Ultra Stealth Titanium

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        DavorP
                                        last edited by

                                        Same here. But activity was synchronized with Runalyze…

                                        1 Reply Last reply Reply Quote 0
                                        • thailonT Offline
                                          thailon Bronze Member
                                          last edited by

                                          Same here for Slovakia region, synched with Relive, but not with Strava.


                                          T3c, Quest, Ambit3 Peak, 9PP, Vertical

                                          1 Reply Last reply Reply Quote 1
                                          • M Offline
                                            marcosmc Bronze Member
                                            last edited by

                                            Same here. Logged out and I’m not able to log in again.

                                            1 Reply Last reply Reply Quote 1
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