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Is Suunto App background service down?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • J Offline
    jsr184 Bronze Member @dulko79
    last edited by 30 Jul 2019, 15:11

    @dulko79 yesterday, my evening 9pm workout has been synced to TP as today’s (future) workout 😉 Something weird was going on there. I had to manually move it to the correct day in the calendar.

    D 1 Reply Last reply 30 Jul 2019, 19:40 Reply Quote 0
    • H Offline
      hoodr
      last edited by 30 Jul 2019, 15:23

      Same for me. Tapping “Connected Services” is throwing “Unknown error occurred. Please try again” as well as my activities are giving me “Activity not found”

      1 Reply Last reply Reply Quote 1
      • A Offline
        azeanic
        last edited by 30 Jul 2019, 15:24

        Had the same issue but for a move on Saturday. It was an ultra-race. Didn’t sync to TP and Strava. Wasn’t sure mine was an isolated issue till i saw this.

        1 Reply Last reply Reply Quote 0
        • J Offline
          jwiberg
          last edited by 30 Jul 2019, 15:30

          Somebody please reboot the system so I can login… 😁

          1 Reply Last reply Reply Quote 0
          • J Offline
            jwiberg
            last edited by 30 Jul 2019, 17:01

            Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

            M 1 Reply Last reply 30 Jul 2019, 17:52 Reply Quote 0
            • C Offline
              Charles D
              last edited by 30 Jul 2019, 17:23

              Here too for my morning commute ride. I thought it was a PEBKAC issue, so I’m glad to see that others are reporting the same troubles.

              1 Reply Last reply Reply Quote 0
              • M Offline
                Mff73 @jwiberg
                last edited by 30 Jul 2019, 17:52

                @jwiberg said in Is Suunto App background service down?:

                Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

                Last time this symptôm was some issues in Suunto backend. Just need to wait, for Suunto to fix it, and @Dimitrios-Kanellopoulos to confirm.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                1 Reply Last reply Reply Quote 0
                • B Offline
                  Brad_Olwin Moderator @jwiberg
                  last edited by 30 Jul 2019, 18:26

                  @jwiberg Me too, I think there is some issue.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    dulko79 @jsr184
                    last edited by 30 Jul 2019, 19:40

                    @jsr184 My yesterday run synced to TP yesterday, it just needed some extra time. 🙂

                    App: beta
                    Phone: Iphone
                    iOS

                    1 Reply Last reply Reply Quote 0
                    • I Offline
                      ianshowalter
                      last edited by 30 Jul 2019, 19:45

                      Nothing from today has synced to Strava, Training Peaks, or Endomondo for me, either. The Suunto app itself seems to be on the fritz as well; when I launch it, details of today’s workouts are taking forever to display in it, if at all, even though they uploaded. Making everything extra weird is that everything from today synced perfectly to Runalyze immediately.

                      Watch: SSU, FW 2.8.32
                      App: 4.22.3 beta
                      Phone: Motorola Moto G6
                      Android 9
                      HRM: Polar OH1

                      1 Reply Last reply Reply Quote 0
                      • F Offline
                        fejker Gold Members
                        last edited by 30 Jul 2019, 19:59

                        Same here … problems with SA and ST … tried uploading some pictures from my ride and it looked fine at first, then wouldn’t save the changes, took forever to load … I guess I’ll just wait.

                        SHUT UP LEGS!
                        -Jens Voigt

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          dombo Bronze Member
                          last edited by 30 Jul 2019, 20:05

                          the same here. btw, after last reinstall of the app (ios) I’m not receiving push notifications anymore (friends’ activities, comments, …)

                          1 Reply Last reply Reply Quote 0
                          • W Offline
                            whl_89 Bronze Member
                            last edited by 30 Jul 2019, 20:11

                            Same here no sync today to strava and tp

                            1 Reply Last reply Reply Quote 0
                            • P Offline
                              pilleus
                              last edited by 30 Jul 2019, 20:34

                              Until afternoon the sync to Strava was okay. No more sync in the evening. And the evening activity twice in the Suunto App! Weird. 🙈

                              https://www.instagram.com/moves.are.life/
                              Suunto Vertical Black Lime
                              Suunto 9 Peak Pro Black
                              Suunto Spartan Ultra Stealth Titanium

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                DavorP
                                last edited by 30 Jul 2019, 20:36

                                Same here. But activity was synchronized with Runalyze…

                                1 Reply Last reply Reply Quote 0
                                • T Offline
                                  thailon Bronze Member
                                  last edited by 30 Jul 2019, 20:59

                                  Same here for Slovakia region, synched with Relive, but not with Strava.


                                  T3c, Quest, Ambit3 Peak, 9PP, Vertical

                                  1 Reply Last reply Reply Quote 1
                                  • M Offline
                                    marcosmc Bronze Member
                                    last edited by 30 Jul 2019, 21:01

                                    Same here. Logged out and I’m not able to log in again.

                                    1 Reply Last reply Reply Quote 1
                                    • A Offline
                                      Anjelik Iastremskaia
                                      last edited by 30 Jul 2019, 21:01

                                      I think it’s a bit too often troubles with this app and sync…

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        Daniel Berg
                                        last edited by 30 Jul 2019, 21:12

                                        Same for me in Sweden. Can’t sync sins last night

                                        1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          Stefan Tyllo
                                          last edited by 30 Jul 2019, 21:41

                                          Any info on when this will be fixed?

                                          1 Reply Last reply Reply Quote 0
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