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    Is Suunto App background service down?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • jsr184J Offline
      jsr184 Bronze Member @dulko79
      last edited by

      @dulko79 yesterday, my evening 9pm workout has been synced to TP as today’s (future) workout 😉 Something weird was going on there. I had to manually move it to the correct day in the calendar.

      D 1 Reply Last reply Reply Quote 0
      • H Offline
        hoodr
        last edited by

        Same for me. Tapping “Connected Services” is throwing “Unknown error occurred. Please try again” as well as my activities are giving me “Activity not found”

        1 Reply Last reply Reply Quote 1
        • A Offline
          azeanic
          last edited by

          Had the same issue but for a move on Saturday. It was an ultra-race. Didn’t sync to TP and Strava. Wasn’t sure mine was an isolated issue till i saw this.

          1 Reply Last reply Reply Quote 0
          • jwibergJ Offline
            jwiberg
            last edited by

            Somebody please reboot the system so I can login… 😁

            1 Reply Last reply Reply Quote 0
            • jwibergJ Offline
              jwiberg
              last edited by

              Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

              Mff73M 1 Reply Last reply Reply Quote 0
              • C Offline
                Charles D
                last edited by

                Here too for my morning commute ride. I thought it was a PEBKAC issue, so I’m glad to see that others are reporting the same troubles.

                1 Reply Last reply Reply Quote 0
                • Mff73M Offline
                  Mff73 @jwiberg
                  last edited by

                  @jwiberg said in Is Suunto App background service down?:

                  Ite says "Internet connection doesn’t work (translated from Finnish) when I’m trying to login or timeout.

                  Last time this symptôm was some issues in Suunto backend. Just need to wait, for Suunto to fix it, and @Dimitrios-Kanellopoulos to confirm.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  1 Reply Last reply Reply Quote 0
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @jwiberg
                    last edited by

                    @jwiberg Me too, I think there is some issue.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                    • D Offline
                      dulko79 @jsr184
                      last edited by

                      @jsr184 My yesterday run synced to TP yesterday, it just needed some extra time. 🙂

                      App: beta
                      Phone: Iphone
                      iOS

                      1 Reply Last reply Reply Quote 0
                      • ianshowalterI Offline
                        ianshowalter
                        last edited by

                        Nothing from today has synced to Strava, Training Peaks, or Endomondo for me, either. The Suunto app itself seems to be on the fritz as well; when I launch it, details of today’s workouts are taking forever to display in it, if at all, even though they uploaded. Making everything extra weird is that everything from today synced perfectly to Runalyze immediately.

                        Watch: SSU, FW 2.8.32
                        App: 4.22.3 beta
                        Phone: Motorola Moto G6
                        Android 9
                        HRM: Polar OH1

                        1 Reply Last reply Reply Quote 0
                        • fejkerF Offline
                          fejker Gold Members
                          last edited by

                          Same here … problems with SA and ST … tried uploading some pictures from my ride and it looked fine at first, then wouldn’t save the changes, took forever to load … I guess I’ll just wait.

                          SHUT UP LEGS!
                          -Jens Voigt

                          1 Reply Last reply Reply Quote 0
                          • D Offline
                            dombo Bronze Member
                            last edited by

                            the same here. btw, after last reinstall of the app (ios) I’m not receiving push notifications anymore (friends’ activities, comments, …)

                            1 Reply Last reply Reply Quote 0
                            • whl_89W Offline
                              whl_89 Bronze Member
                              last edited by

                              Same here no sync today to strava and tp

                              1 Reply Last reply Reply Quote 0
                              • pilleusP Offline
                                pilleus
                                last edited by

                                Until afternoon the sync to Strava was okay. No more sync in the evening. And the evening activity twice in the Suunto App! Weird. 🙈

                                https://www.instagram.com/moves.are.life/
                                Suunto Vertical Black Lime
                                Suunto 9 Peak Pro Black
                                Suunto Spartan Ultra Stealth Titanium

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  DavorP
                                  last edited by

                                  Same here. But activity was synchronized with Runalyze…

                                  1 Reply Last reply Reply Quote 0
                                  • thailonT Offline
                                    thailon Bronze Member
                                    last edited by

                                    Same here for Slovakia region, synched with Relive, but not with Strava.


                                    T3c, Quest, Ambit3 Peak, 9PP, Vertical

                                    1 Reply Last reply Reply Quote 1
                                    • M Offline
                                      marcosmc Bronze Member
                                      last edited by

                                      Same here. Logged out and I’m not able to log in again.

                                      1 Reply Last reply Reply Quote 1
                                      • Anjelik IastremskaiaA Offline
                                        Anjelik Iastremskaia
                                        last edited by

                                        I think it’s a bit too often troubles with this app and sync…

                                        1 Reply Last reply Reply Quote 0
                                        • Daniel BergD Offline
                                          Daniel Berg
                                          last edited by

                                          Same for me in Sweden. Can’t sync sins last night

                                          1 Reply Last reply Reply Quote 0
                                          • Stefan TylloS Offline
                                            Stefan Tyllo
                                            last edited by

                                            Any info on when this will be fixed?

                                            1 Reply Last reply Reply Quote 0
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