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Is Suunto App background service down?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • S Offline
    Saketo Nemo Moderator
    last edited by 31 Jul 2019, 09:44

    it is very likely that there are a series of moves in the queue. We must wait for it to be disposed of 😉

    1 Reply Last reply Reply Quote 1
    • D Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by 31 Jul 2019, 10:21

      https://forum.suunto.com/topic/2977/suunto-app-service-status

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 0
      • C Offline
        Charles D
        last edited by 31 Jul 2019, 13:49

        Thanks, Dimitrios, for getting this to us eventually. I’ve got one of my three activities has synched and presumably the other two are in the queue.

        1 Reply Last reply Reply Quote 2
        • A Offline
          andrejsg
          last edited by 13 Aug 2019, 00:07

          Soo is it just me or is the Suunto -> Strava push not working again?!

          S 1 Reply Last reply 13 Aug 2019, 00:08 Reply Quote 0
          • S Offline
            Stuart Corbett @andrejsg
            last edited by 13 Aug 2019, 00:08

            @andrejsg no Strava push here. Worked last night (12 hours ago) but nothing this morning.

            1 Reply Last reply Reply Quote 0
            • B Offline
              Bogdan1921 Silver Members Bronze Member
              last edited by 13 Aug 2019, 03:08

              It seems that no activities can be upload on Strava or Training Peaks. I have tried last night and also in this morning, but without any result.

              Suunto Race
              Polar H10
              Iphone 14 Pro
              Suunto 9 Baro [sold]

              1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User
                last edited by 13 Aug 2019, 04:29

                Same here, nothing synced to Strava or TrainingPeaks.

                1 Reply Last reply Reply Quote 0
                • S Offline
                  Sezer YiÄŸit
                  last edited by 13 Aug 2019, 04:38

                  I am in same stiuation. No strava syncing. I am using Suunto spartan sport by the way.

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    andrejsg
                    last edited by 13 Aug 2019, 04:55

                    ☹

                    i tried using direct .fit download (quantified self) but that’s not working for me either (says it needs to be public, which it is).

                    also, activity map is not showing in the suunto app, but it shows in the browser and in the image when sharing the activity from the app.

                    1 Reply Last reply Reply Quote 0
                    • A Offline
                      andrewjknox Bronze Member
                      last edited by 13 Aug 2019, 06:42

                      Yep, not auto-synced my last two workouts, one yesterday afternoon, now a run this morning. Downloaded FIT file to Dropbox and uploaded manually.

                      Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
                      Phone: iPhone 13 Pro
                      Footpod: Stryd
                      HR: Coros HRM + Polar H10
                      Sleep: Oura ring 2

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                      • C Offline
                        Catoer Wibowo
                        last edited by 13 Aug 2019, 07:22

                        Same here. Two activities in my watch are not synced to the apps. Had to use movescount with cable connection to sync the activities to strava. I thought it was my watch

                        Suunto Spartan Trainer Wrist HR (traded in with S5)
                        Suunto 5

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          MaxiPalle Bronze Member
                          last edited by 13 Aug 2019, 08:51

                          Same here 😞

                          M 1 Reply Last reply 13 Aug 2019, 11:29 Reply Quote 0
                          • D Offline
                            dombo Bronze Member
                            last edited by dombo 13 Aug 2019, 10:02

                            morning ride is just synced to strava, but yesterday’s evening not 😕

                            1 Reply Last reply Reply Quote 0
                            • B Offline
                              Bogdan1921 Silver Members Bronze Member
                              last edited by 13 Aug 2019, 10:18

                              Now the activity from yeasterday was uploaded on Strava and also on Training Peaks.

                              Suunto Race
                              Polar H10
                              Iphone 14 Pro
                              Suunto 9 Baro [sold]

                              1 Reply Last reply Reply Quote 0
                              • M Offline
                                MaxiPalle Bronze Member @MaxiPalle
                                last edited by 13 Aug 2019, 11:29

                                @MaxiPalle this morning’s run arrived in TrainingPeaks, yesterdays move not yet, probably still in the Queue …

                                1 Reply Last reply Reply Quote 0
                                • A Offline
                                  andrejsg
                                  last edited by 13 Aug 2019, 16:49

                                  finally synced about 23 hours later.

                                  what’s going on over there (again)?

                                  1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    MatthiasKlug
                                    last edited by 20 Aug 2019, 18:33

                                    Is down again?
                                    Usually the sync is instant (for me) - yes this is really possbile.
                                    But from time to time this instant sync service is messed up for some reason. Then I do the syncing manually and this would be way more comfortable if there was a Computer APP, or even better a WEB interface…
                                    This happens for about 5% of my moves.
                                    Come on Sunnto, you can do better and provide instant sync service 🙂

                                    Suunto Vertical - Software 2.25.66
                                    App 4.73.3
                                    Galaxy J5 Pro - Android 9
                                    stryd firmware 2.1.16

                                    formerly used:
                                    S9 Baro Firmware 2.23.24
                                    SSU-Firmware 2.8.32

                                    O 1 Reply Last reply 20 Aug 2019, 18:34 Reply Quote 1
                                    • O Offline
                                      ogruetzmann @MatthiasKlug
                                      last edited by 20 Aug 2019, 18:34

                                      @MatthiasKlug looks like it is down again, no sync here as well.

                                      1 Reply Last reply Reply Quote 0
                                      • E Offline
                                        estevez Bronze Member
                                        last edited by 20 Aug 2019, 19:24

                                        I can´t sync since saturday…

                                        1 Reply Last reply Reply Quote 0
                                        • aldnetA Offline
                                          aldnet
                                          last edited by 20 Aug 2019, 19:50

                                          Seems is working now

                                          Suunto 9 Baro Black (2.11.38)
                                          Suunto App IOS 1.50.0 (8284)
                                          iPhone 11 Pro (iOS 14 Beta 4)

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