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    Syncing problems Ambit3 with iPhone11

    Scheduled Pinned Locked Moved Ambit
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    • B Offline
      benoitg Bronze Member @estevez
      last edited by

      @estevez suuntolink or moveslink2 will work. Issue seems to be with Bluetooth protocol with newer iPhone (like SE 2020 or 11).
      For the moment I bring my old iPhone 7 with me when I don’t have my laptop and I need to sync activities 🤷🏻‍♂️
      Hopefully a fix will come soon !

      1 Reply Last reply Reply Quote 1
      • D Offline
        Djanbgo @JohanT
        last edited by

        Hi All,

        I have made a new try after long while without using the phone. It now works fine to sync my iPhone 11 with my ambit. I was able to sync my 20 works. Finally !
        Note : I am on IOS13.6.1
        Regards,

        ? M 2 Replies Last reply Reply Quote 0
        • ? Offline
          A Former User @Djanbgo
          last edited by

          @Djanbgo said in Syncing problems Ambit3 with iPhone11:

          Hi All,

          I have made a new try after long while without using the phone. It now works fine to sync my iPhone 11 with my ambit. I was able to sync my 20 works. Finally !
          Note : I am on IOS13.6.1
          Regards,

          What changed? App?

          D 1 Reply Last reply Reply Quote 0
          • D Offline
            Djanbgo @Guest
            last edited by

            @André-Faria I have not done anything special, just unpaired, paired and I was surprised to see it synced. I have seen lately an apps update done … So …

            1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              Apps are being rolled out in BETA with various fixes. I am going to “shout out” here when needed to inform the public

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 3
              • MILO83M Offline
                MILO83
                last edited by

                It suddenly started working for me also (latest iOS). Without pair/unpair procedure. Nice 😁!!

                1 Reply Last reply Reply Quote 2
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by Dimitrios Kanellopoulos

                  iOS update

                  CHANGES 1.71.0

                  Ask user to update the watch with SuuntoLink if too old firmware is detected
                  Ask user to remove pairing from phone settings if system level pairing detected while removal needed
                  Fix for emptying sync cache watch disconnected or unpaired
                  Fix for data packets lost on sync level
                  Removed unnecessary unsubscription & subscription to watch resources when connecting and re-connecting watch

                  CHANGES 1.72.0

                  Connectivity fix for Spartan and S series devices, fixes a bug created in 1.71.0

                  Keep Bluetooth connection on during workout sync for Ambit 3 and Traverse even if the device goes to sleep mode

                  Please keep me posted!

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  1 Reply Last reply Reply Quote 6
                  • omunozO Offline
                    omunoz Silver Members
                    last edited by

                    1.71.0 and 1.72.0 only in apple store no ? In TestFlight ( Beta Program ) 1.7.0 (8418 ) no more upgrade since 29 days

                    Watch: SV Fw: 2.40.38

                    IPhone 13 (Sim) IOS 18.4.1
                    Android 15.0 with Android Studio
                    macOS Sequoia 15.4.1 M1 & M2
                    Apps IOS: 2.45.0 (19123)
                    Apps Android: 4.107.2 (40107002)

                    omunozO 1 Reply Last reply Reply Quote 1
                    • omunozO Offline
                      omunoz Silver Members @omunoz
                      last edited by

                      @omunoz

                      Dimitrios says that, This is for production rolling out

                      Watch: SV Fw: 2.40.38

                      IPhone 13 (Sim) IOS 18.4.1
                      Android 15.0 with Android Studio
                      macOS Sequoia 15.4.1 M1 & M2
                      Apps IOS: 2.45.0 (19123)
                      Apps Android: 4.107.2 (40107002)

                      1 Reply Last reply Reply Quote 1
                      • B Offline
                        benoitg Bronze Member
                        last edited by

                        That’s great neeeeeews !! 🕺🏻

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          mbray @Djanbgo
                          last edited by

                          @Djanbgo I have also managed to sync my iPhone 11 using latest iOS 14.1 with the 1.72.0 release. I haven’t yet tried it with an activity but getting it to sync was good news.

                          M 1 Reply Last reply Reply Quote 1
                          • M Offline
                            mbray @mbray
                            last edited by

                            Uploaded an activity directly from Ambit 3V to iPhone 14.1 without any problems using 1.72.0. Many thanks!!!

                            1 Reply Last reply Reply Quote 3
                            • G Offline
                              GeoSo
                              last edited by

                              It seems that sync is working now.

                              Tested on Ambit3 Run, iPhone 11 (iOS 14.2), Suunto App 1.72.0

                              Geia sou Dimitri!

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @GeoSo
                                last edited by

                                @GeoSo Hello Giorgo!

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                1 Reply Last reply Reply Quote 0
                                • Bryan CookB Offline
                                  Bryan Cook
                                  last edited by

                                  I’m impressed, syncing via the app works exactly as expected now.

                                  Thank you very much to everyone that worked on communicating this issue and solving it. It would have been easy to just walk away from the problem.

                                  1 Reply Last reply Reply Quote 4
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