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Syncing problems Ambit3 with iPhone11

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  • D Offline
    Dimitrios Kanellopoulos Community Manager
    last edited by 2 Nov 2020, 17:05

    Apps are being rolled out in BETA with various fixes. I am going to “shout out” here when needed to inform the public

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
    https://www.strava.com/athletes/7586105

    1 Reply Last reply Reply Quote 3
    • M Offline
      MILO83
      last edited by 5 Nov 2020, 08:19

      It suddenly started working for me also (latest iOS). Without pair/unpair procedure. Nice 😁!!

      1 Reply Last reply Reply Quote 2
      • D Offline
        Dimitrios Kanellopoulos Community Manager
        last edited by Dimitrios Kanellopoulos 11 May 2020, 12:19 5 Nov 2020, 12:18

        iOS update

        CHANGES 1.71.0

        Ask user to update the watch with SuuntoLink if too old firmware is detected
        Ask user to remove pairing from phone settings if system level pairing detected while removal needed
        Fix for emptying sync cache watch disconnected or unpaired
        Fix for data packets lost on sync level
        Removed unnecessary unsubscription & subscription to watch resources when connecting and re-connecting watch

        CHANGES 1.72.0

        Connectivity fix for Spartan and S series devices, fixes a bug created in 1.71.0

        Keep Bluetooth connection on during workout sync for Ambit 3 and Traverse even if the device goes to sleep mode

        Please keep me posted!

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        1 Reply Last reply Reply Quote 6
        • O Offline
          omunoz Silver Members
          last edited by 5 Nov 2020, 12:47

          1.71.0 and 1.72.0 only in apple store no ? In TestFlight ( Beta Program ) 1.7.0 (8418 ) no more upgrade since 29 days

          Watch: SV Fw: 2.40.44

          IPhone 13 (Sim) IOS 18.5
          Android 15.0 with Android Studio
          macOS Sequoia 15.5 M1 & M2
          Apps IOS: 2.45.3 (19258)
          Apps Android: 4.107.2 (40107002)

          O 1 Reply Last reply 5 Nov 2020, 18:16 Reply Quote 1
          • O Offline
            omunoz Silver Members @omunoz
            last edited by 5 Nov 2020, 18:16

            @omunoz

            Dimitrios says that, This is for production rolling out

            Watch: SV Fw: 2.40.44

            IPhone 13 (Sim) IOS 18.5
            Android 15.0 with Android Studio
            macOS Sequoia 15.5 M1 & M2
            Apps IOS: 2.45.3 (19258)
            Apps Android: 4.107.2 (40107002)

            1 Reply Last reply Reply Quote 1
            • B Offline
              benoitg Bronze Member
              last edited by 6 Nov 2020, 22:31

              That’s great neeeeeews !! 🕺🏻

              1 Reply Last reply Reply Quote 0
              • M Offline
                mbray @Djanbgo
                last edited by 7 Nov 2020, 17:25

                @Djanbgo I have also managed to sync my iPhone 11 using latest iOS 14.1 with the 1.72.0 release. I haven’t yet tried it with an activity but getting it to sync was good news.

                M 1 Reply Last reply 8 Nov 2020, 15:39 Reply Quote 1
                • M Offline
                  mbray @mbray
                  last edited by 8 Nov 2020, 15:39

                  Uploaded an activity directly from Ambit 3V to iPhone 14.1 without any problems using 1.72.0. Many thanks!!!

                  1 Reply Last reply Reply Quote 3
                  • G Offline
                    GeoSo
                    last edited by 10 Nov 2020, 17:38

                    It seems that sync is working now.

                    Tested on Ambit3 Run, iPhone 11 (iOS 14.2), Suunto App 1.72.0

                    Geia sou Dimitri!

                    D 1 Reply Last reply 10 Nov 2020, 17:38 Reply Quote 1
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager @GeoSo
                      last edited by 10 Nov 2020, 17:38

                      @GeoSo Hello Giorgo!

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      1 Reply Last reply Reply Quote 0
                      • B Offline
                        Bryan Cook
                        last edited by 3 Dec 2020, 18:42

                        I’m impressed, syncing via the app works exactly as expected now.

                        Thank you very much to everyone that worked on communicating this issue and solving it. It would have been easy to just walk away from the problem.

                        1 Reply Last reply Reply Quote 4
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