Spartan update complains

I’m sorry but you have kept users hoping since the release of the spartan line. Back then all we could hope for was to get basic functionality, as the watch was so far away from those marketing renders (e.g. the compass face, the color indicators…) and then the watch kept crashing during activities, which was not fixed for quite a while.
People bought the watch, confident that they’d get a continuation of the ambit series with additional features.
What they got is that you kept them hoping and waiting for what would be even less than the Ambit3 capabilities.
And now you keep them hoping to get basic fitness tracking. After years.

It’s just sad.

I don’t like Garmin as a company, but they have all the features you keep users hoping for by dropping those tiny bits of information.
Just be honest to your users, communicate what’s planned and what not.

carlo rocca · 29 Nov 2019, 19:37

@Dimitrios-Kanellopoulos ok, but the Spartan is still sold

Dimitrios Kanellopoulos · 29 Nov 2019, 19:45

@carlo-rocca and what’s up with that?

The unit is sold for what it does. Its a watch. Why would it need updates?

I am not saying it shouldn’t get, but personally if I would buy any watch it doesn’t come hand in hand with updates. Just saying and again dont get me wrong. I am against Suunto stopping the Spartan updates , but that doesn’t mean that it’s completely illogical or most important that it’s not a good device. I would train with a SSU anytime. Been my buddy at life since 2016. That it doesn’t get updates means that it doesn’t get any better and I DO KNOW IT HURTS, but again it doesn’t mean it’s a bad watch.

carlo rocca · 29 Nov 2019, 21:40

@Dimitrios-Kanellopoulos i mean that if you sell a product you must support it as the other product you sell.
I am satisfied of my ssswhr but im still waiting for structured workouts as promised 2 (two) years ago

sartoric · 29 Nov 2019, 22:35

@carlo-rocca said in Spartan update complains:

@Dimitrios-Kanellopoulos i mean that if you sell a product you must support it as the other product you sell.
I am satisfied of my ssswhr but im still waiting for structured workouts as promised 2 (two) years ago

And as said in the specific topic … structured workout won’t be added, not soon, probably never.

I have a spartan too, I would like to have more NEW functions, I like those just added to S9. I’m a bit annoyed yes … but I can’t say the watch is not supported if I’m not getting anything else. The watch does what it was supposed to do when I bought it (and something more to be honest)
I’m almost sure that if a new bug will be found, we’ll get a FW update to fix it.

RuudK · 2 Dec 2019, 19:37

@Dimitrios-Kanellopoulos
Could you share more about the fact that the Spartan watches don’t need a fw upgrade to get some new functionalities? And could it be possible that new functions would be added with an app-update?

fejker · 2 Dec 2019, 21:18

@RuudK he is talking about WP and POI creation in the app and sync to the watch … which | NEWS FLASH | used to work perfectly with Movescount and got left behind with the transfer to the still inferior SuuntoApp. There’s nothing particular to be excited about a function that used to work and will be brought back with a marketing pomp surrounding it like “Suunto has a new trick pony which is actually something we used to have, but now we have it again and other brands have had it for years too.”.

Michał Rudzki · 3 Dec 2019, 11:21

Here it is new firmware… but not for Spartan’s I don’t think we will get new Firmware update in this year (2019) also they removed Spartan from their page, now you can find the watch only in sport watches and all watches… It happened like all we know, Suunto would like to forget about the Spartan series…

jsuarez · 3 Dec 2019, 12:08

@Michał-Rudzki said in Spartan update complains:

Here it is new firmware… but not for Spartan’s I don’t think we will get new Firmware update in this year (2019) also they removed Spartan from their page, now you can find the watch only in sport watches and all watches… It happened like all we know, Suunto would like to forget about the Spartan series…

Of course. Conveniently just after Black Friday! What a coincidence.

zhang965 · 3 Dec 2019, 15:56

As an S9 user, I have had thought next FW update could for Spartan line, but I was wrong and wrong again.

Kramble · 3 Dec 2019, 17:23

From the last S9 FW update :

There are some altitude improvements as well and quite a few bug fixes as well.
You FusedAlti should work much better calibrating the initial altitude and having more consistent ascent and descent values

That’s exactly what’s missing to the Spartans for months. That’s why for me the Spartan was incomplete and that’s why Suunto decision to stop spartan FW update is unacceptable from my point of wiew.
It’s not a question of new features (I don’t care, I didn’t buy it for those) but this 3 years old flagship spartan is not really finish…
End of my story with Suunto.

Answer from Dimitrios

https://www.facebook.com/groups/SuuntoAmbit/permalink/2602441036514610/