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    Spartan update complains

    Scheduled Pinned Locked Moved Spartan
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    • Brad_OlwinB Offline
      Brad_Olwin Moderator @JonasJkp
      last edited by

      @JonasJkp I had a Spartan for a long time but no longer. I did not have this issue. Have you attempted a hard reset? You should be able to sync your workouts to SA. Once they are synced a hard reset will require you to redo your zones etc. But you should not lose any workouts as long as they transferred.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      J 1 Reply Last reply Reply Quote 0
      • Michał RudzkiM Offline
        Michał Rudzki @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos yes, really. I’ve already requested a ticket to support, what I got was reset the watch to the default. No one asks me about logs etc… you don’t need to comment on things that are obvious.

        Dimitrios KanellopoulosD sartoricS Mff73M 3 Replies Last reply Reply Quote 1
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @Michał Rudzki
          last edited by

          @Michał-Rudzki I have many friends that dont have such an issue. Are your AGPS up to date?

          There are plenty of people I know personally and we run each Sunday that dont have such an issue.

          There is nothing wrong there, and I am expecting that your watch:

          • Either reboots and you dont sync with the app
          • Either you forget to sync AGPS

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

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          • sartoricS Offline
            sartoric Moderator @Michał Rudzki
            last edited by sartoric

            I record at least 3 activities a week with gps and I never had such an issue.
            Well, in fact I had it once, because of a soft reset and the watch had no data connection, so no AGPS. It tooks 5/10 minutes to do the fix and get satellites.

            … you don’t need to comment on things that are obvious.

            Oh, maybe I shouldn’t have replied

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

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            • Mff73M Offline
              Mff73 @Michał Rudzki
              last edited by Mff73

              @Michał-Rudzki
              Just to try to help also 😉
              I also have a Spartan, and GPS is found very quickly, except if :
              1- AGPS data are not there (after a reboot they disapear and sync with SA is mandatory (and check again data are there with proper date))
              2- AGPS data are old enough to delay the fix (regular sync with SA is needed)
              3- trying to fix far away from previous GPS fix and watch need more time to fix
              4- trying also to get a fix while moving (driving a car, etc…)

              If you are not in these case (my cases 🙂 ) then either your unit is faulty or something we have not think about (like some magnet gloves 😊 = just a joke)

              [edit] : but fixing during one hour 😞

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              EgikaE 1 Reply Last reply Reply Quote 2
              • D Offline
                DavorP
                last edited by

                I have Spartan Ultra and no problem with GPS fix. It is matter of second(s).

                1 Reply Last reply Reply Quote 0
                • EgikaE Offline
                  Egika Platinum Member @Mff73
                  last edited by

                  @Mff73 one more: after updating AGPS from the app, the watch needs some time to unpack the data until they become effective.
                  I remeber this time is within a few minutes

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  Mff73M 1 Reply Last reply Reply Quote 5
                  • Mff73M Offline
                    Mff73 @Egika
                    last edited by

                    @Egika said in Spartan update complains:

                    @Mff73 one more: after updating AGPS from the app, the watch needs some time to unpack the data until they become effective.
                    I remeber this time is within a few minutes

                    Yep, i never experienced this waiting, but @Dimitrios-Kanellopoulos explained that. So it is 🙂

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    1 Reply Last reply Reply Quote 0
                    • Saketo NemoS Offline
                      Saketo Nemo Moderator
                      last edited by

                      Mine SSU too. Tried saturday, GPS fixed after a few seconds

                      1 Reply Last reply Reply Quote 0
                      • J Offline
                        JonasJkp @Brad_Olwin
                        last edited by

                        @Brad_Olwin hi Brad. Great to get an answer. I’ve used the watch for 2years without this issue, it appeared after a software update q1 this year.

                        Yes I have hard reset the watch. If feelings are turned on it often works, with feelings of it freezes and I loose my workout. I have two big virtual competitions Coming up (Lidingöloppet and a marathon) and as of now it seemed that Im being forced to by a Garmin o Polar watch.

                        1 Reply Last reply Reply Quote 0
                        • B Offline
                          bbx100 Bronze Member
                          last edited by

                          I really miss that baro trend indicator on my SSWHR baro which finally a few days ago returned on watch face in s9 baro. I had it on my old core and missed it on my spartan baro. So it needed two generation of watches from ambit over spartan to return on the watch face os S9. Maybe Suunto will return other features from ambit watches which are missing, in some version of Suunto 11 watch in the future…

                          1 Reply Last reply Reply Quote 2
                          • DRezvoffD Offline
                            DRezvoff
                            last edited by

                            The clock began to hang 1-2 times a month after the completion of training… write - preservation, but passes 2, 3, 4 hours, notifications come, but the clock continues to try to keep training… helps only soft reset, after which the clock saves the number of calories spent and steps taken, but the workout is removed…
                            Is that a firmware problem?

                            Suunto 9 Peak Pro Titanium
                            Suunto Spartan Sport WHR
                            Sony Xperia 1, Android 10.

                            Mff73M 1 Reply Last reply Reply Quote 0
                            • Mff73M Offline
                              Mff73 @DRezvoff
                              last edited by

                              @DRezvoff said in Spartan update complains:

                              Is that a firmware problem?

                              Maybe, but maybe not. If a FW bug was i presume it should have already raised, but …

                              If it worked for you and begin to fail, it could just be something now stucked in your watch. Either first soft reset it and see, and if not successful, contemplate to hard reset after complete sync to make the FW fresh.

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              DRezvoffD 1 Reply Last reply Reply Quote 0
                              • DRezvoffD Offline
                                DRezvoff @Mff73
                                last edited by

                                @Mff73 if there are no other options. then yes. hard reset only
                                and reconfigure hours, workouts, and more…: (

                                Suunto 9 Peak Pro Titanium
                                Suunto Spartan Sport WHR
                                Sony Xperia 1, Android 10.

                                sartoricS 1 Reply Last reply Reply Quote 0
                                • sartoricS Offline
                                  sartoric Moderator @DRezvoff
                                  last edited by

                                  @DRezvoff
                                  I would start with a soft reset first.
                                  I never had that kind of problem, maybe once in years.

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.2.5 beta
                                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                  DRezvoffD 1 Reply Last reply Reply Quote 0
                                  • DRezvoffD Offline
                                    DRezvoff @sartoric
                                    last edited by

                                    @sartoric well, I have to do a sotf reset all the time a month… :(((

                                    Suunto 9 Peak Pro Titanium
                                    Suunto Spartan Sport WHR
                                    Sony Xperia 1, Android 10.

                                    Mff73M 1 Reply Last reply Reply Quote 0
                                    • Mff73M Offline
                                      Mff73 @DRezvoff
                                      last edited by

                                      @DRezvoff
                                      just to check : your issue is that your watch is blocked at the saving workout step ? Like never ending saving ?
                                      If so, do you have enabled the “feeling” option ? it was a workaround for such issues if i remember well.
                                      If already enabled, you still can try to connect it to SA right after soft reset and send logs to suunto (i guess).

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      DRezvoffD 1 Reply Last reply Reply Quote 1
                                      • DRezvoffD Offline
                                        DRezvoff @Mff73
                                        last edited by

                                        @Mff73 The feeling option is enabled.
                                        if the problem is known and it is clearly a clock software problem, why is there no bug fix update???

                                        Suunto 9 Peak Pro Titanium
                                        Suunto Spartan Sport WHR
                                        Sony Xperia 1, Android 10.

                                        1 Reply Last reply Reply Quote 1
                                        • sartoricS Offline
                                          sartoric Moderator
                                          last edited by

                                          @DRezvoff
                                          Did you contacted suunto support ? I would do it

                                          SVTS - 2.40.38
                                          SSSWHR BARO Amber - 2.8.32
                                          Samsung A5 2016 - Android 7.0
                                          Samsung A33 2022 - Android 14 - One UI 6.1
                                          Suunto App Android 5.2.5 beta
                                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                          DRezvoffD 1 Reply Last reply Reply Quote 0
                                          • DRezvoffD Offline
                                            DRezvoff @sartoric
                                            last edited by

                                            @sartoric I hope Suunto technicians read this forum and are aware of the problem…
                                            if there are no changes, I will contact support directly

                                            Suunto 9 Peak Pro Titanium
                                            Suunto Spartan Sport WHR
                                            Sony Xperia 1, Android 10.

                                            isaziI 1 Reply Last reply Reply Quote 0
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