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    Saving exercise....

    Scheduled Pinned Locked Moved Suunto 9
    63 Posts 21 Posters 3.9k Views 24 Watching
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    • J Offline
      JonasJkp @Saketo Nemo
      last edited by

      @Saketo-Nemo yes i Have.
      Bit sometimes the watch seems to change settings such as pool leangth etc. it may also change feelings but I’m not sure.

      However the response from Suunto is not too notch anymore.

      1 Reply Last reply Reply Quote 0
      • zadowZ Offline
        zadow
        last edited by

        Dears, any update on this? I was reporting logs few times for this issue. Today it happens to me again. Unfortunately, today everything went wrong and my activity was lost.

        Yes, I have feeling enabled
        Yes, I entered feeling when activity finishes.
        Yes, I did turn off belt (Wahoo TICKR FIT) before actually ending the activity (this is recommended way as I learnt previously)

        When it happens previously, usually, watch restarted themselves after few minutes and activity was saved and I was happy. Today, watch were saving for more than 3 hours. I restarted them by myself and activity was lost.

        Today it was just easy run, but if I would lost some of my races or key training, that would really hurt me… 😞

        Watch - SSHWR Baro
        Belt - Wahoo Tickr FIT

        So, any (good?) news, please?

        Thanks and have a good time!

        P.S.
        It’s a pity that this topic is discussed in about 4 or 5 threads, it’s hard to decide which is the right one then…mentioning this just to be on the safe side, because - yes, I did search the forum…

        Suunto S9 Baro Titanium, Ironman l.e.
        Suunto Smart Sensor
        Wahoo Tickr FIT
        Hammerhead Karoo 2

        Swim Ride Run Rest Repeat

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
        • G Offline
          grantdoug @nseslija
          last edited by

          @nseslija There is some kind of bug regarding HRM straps. My bug was a different bug, but it seems related. When I use a Suunto HRM Movesense strap on my Suunto 9, and I manually turn off the watch HRM while recording an exercise, the activity will not sync to the Suunto app. It turns out that I have to leave the watch HRM set to ‘on’ and it will sync. The watch software automatically turns off the watch HRM if an external strap HRM is paired. So I am just guessing your error is in the same ‘family’ as the error I experienced - the watch software / app is not able to accommodate certain patterns in HRM data.
          \

          Dimitrios KanellopoulosD N 2 Replies Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @grantdoug
            last edited by

            @grantdoug what platform ? IOS / Android ?

            Can you tell me the steps to reproduce this one with the latest software ? Thanks.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
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            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @zadow
              last edited by

              @zadow I understand

              Community Manager / Admin @Suunto
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              1 Reply Last reply Reply Quote 1
              • N Offline
                nseslija Bronze Member @grantdoug
                last edited by

                @grantdoug Maybe, but after enabling feeling in all my custom sport modes I never experienced the issue…

                Ambit 2S
                Ambit 3 Peak
                Suunto 9 baro
                Suunto Vertical Ti Solar

                1 Reply Last reply Reply Quote 0
                • aroo7A Offline
                  aroo7 Bronze Member
                  last edited by

                  In my case (Spartan Ultra), enabling feeling screen doesn’t solve the problem. I used to custom sport mode and H10. In the last month, I have had several such cases.

                  paataP Mff73M 2 Replies Last reply Reply Quote 0
                  • paataP Offline
                    paata Bronze Member @aroo7
                    last edited by

                    @aroo7 It is never ending story and big lottery, if it will be saved correctly without stuck. However, leave it spin for very long time helps in most cases (SSU).

                    1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @aroo7
                      last edited by

                      @aroo7
                      could it be a corrupted custom sport mode issue ? (not sure, just idea)
                      could worth the try to delete your sportsmode and recreate it.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 0
                      • aroo7A Offline
                        aroo7 Bronze Member
                        last edited by

                        thanks for reply @paata & @Mff73
                        @paata last time this error appeared I left my watch for 4 hours but it didn’t help but once in a long time this loop is actually over. It looks a big lottery as you wrote.
                        @Mff73 I will try to recreate the sportsmode

                        zadowZ 1 Reply Last reply Reply Quote 0
                        • zadowZ Offline
                          zadow @aroo7
                          last edited by zadow

                          @aroo7 the only 100% solution what worked for me on my Spartans, was to turn off external HR BEFORE ending the activity. So I pressed the pause, turned off HR belt and then saved the activity. That worked well.
                          On S9 I havent experienced this problem yet. But I have my S9 first week only, so it is too soon to evaluate…

                          Suunto S9 Baro Titanium, Ironman l.e.
                          Suunto Smart Sensor
                          Wahoo Tickr FIT
                          Hammerhead Karoo 2

                          Swim Ride Run Rest Repeat

                          1 Reply Last reply Reply Quote 1
                          • CHRGBRC Offline
                            CHRGBR @CHRGBR
                            last edited by

                            @CHRGBR said in Saving exercise....:

                            Hi, same problem for me. It happened twice, after a custom activity, with Polar hr belt. Feeling was on and I indicated it. The second time, I wait for 2 or 3 hours but it didn’t help. I had to reboot and loose the activity.

                            Did it happened to someone with a standard activity ? I can come back to basic activities while waiting for a fix…

                            Never experienced this issue since march … until today 😞
                            Custom activity, wrist hr. After an hour, I needed to reboot.

                            S9 baro
                            SA iOs 13

                            F 1 Reply Last reply Reply Quote 1
                            • F Offline
                              Frederic Bronze Member @CHRGBR
                              last edited by Frederic

                              Had this issue for the first time today 😞

                              Has anyone tried to wait until the saving is finished ? If yes, did that get resolved by itself ? How long did it take ?
                              I only waited 1h but maybe I should have waited 10h+ to see ? Curious to see if anyone has any experience. Hoping it was just a one-off issue.

                              Suunto Vertical

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                              paataP F 2 Replies Last reply Reply Quote 0
                              • paataP Offline
                                paata Bronze Member @Frederic
                                last edited by

                                @frederic
                                I had this issue very often with my SSU. If feeling on or off it doesn’t matter. Actually the one thing that helps is turn off the ohr before ending activity. In case of watch stuck sometimes help leave it for long time, more than one hour, but not everytime.
                                However, I thought that S9 doesn’t have this bug.

                                F 1 Reply Last reply Reply Quote 0
                                • F Offline
                                  Frederic Bronze Member @paata
                                  last edited by

                                  @paata said in Saving exercise....:

                                  @frederic
                                  I had this issue very often with my SSU. If feeling on or off it doesn’t matter. Actually the one thing that helps is turn off the ohr before ending activity. In case of watch stuck sometimes help leave it for long time, more than one hour, but not everytime.
                                  However, I thought that S9 doesn’t have this bug.

                                  Actually, I didn’t use OHR and never use it but thanks for the tip.
                                  I wish S9 didn’t have this bug but unfortunately I had to experience that today… really bummed 😞

                                  Suunto Vertical

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                                  F BulkanB 2 Replies Last reply Reply Quote 0
                                  • F Offline
                                    Frederic Bronze Member @Frederic
                                    last edited by

                                    Today, after this issue I updated to the latest firmware just released so maybe that was fixed in this new v 2.14.12 ? To be continued…

                                    Suunto Vertical

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                                    MyTourbook - First Steps
                                    Questions or bugs ?

                                    sealion.hrS 1 Reply Last reply Reply Quote 0
                                    • sealion.hrS Offline
                                      sealion.hr Bronze Member @Frederic
                                      last edited by

                                      @frederic This issue was fixed in previous firmware update already (2.13.xx). I never experienced it again

                                      S9b titanium - latest FW
                                      Realme X2 - Android 11.0
                                      Suunto App latest beta
                                      Footpod: Stryd v4
                                      HR: Scosche Rhythm 24

                                      F 1 Reply Last reply Reply Quote 0
                                      • F Offline
                                        Frederic Bronze Member @sealion.hr
                                        last edited by

                                        @sealion-hr said in Saving exercise....:

                                        @frederic This issue was fixed in previous firmware update already (2.13.xx). I never experienced it again

                                        I wish you would be right but my watch was actually using the 2.13.18 firmware so I don’t think that issue was fixed unfortunately.
                                        Unless you have an official source/documentation that shows otherwise ?

                                        Suunto Vertical

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                                        • BulkanB Offline
                                          Bulkan Moderator @Frederic
                                          last edited by

                                          @frederic Hello, what chest strap are you using?

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                                          • F Offline
                                            Frederic Bronze Member @Bulkan
                                            last edited by

                                            @bulkan said in Saving exercise....:

                                            @frederic Hello, what chest strap are you using?

                                            None and no OHR either

                                            Suunto Vertical

                                            My Suunto Workflow
                                            MyTourbook - First Steps
                                            Questions or bugs ?

                                            1 Reply Last reply Reply Quote 0
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