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Suunto 7 Altitude Issues

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  • F Offline
    freeheeler @Aleksander H
    last edited by 10 Mar 2021, 15:33

    @aleksander-h
    let me do some testing with my wife’s S7 and my S9B tonight. I’ll post it here

    living sideways

    A 1 Reply Last reply 10 Mar 2021, 15:34 Reply Quote 1
    • A Offline
      Aleksander H Bronze Member @freeheeler
      last edited by 10 Mar 2021, 15:34

      @freeheeler much appreciated 🙏

      F 1 Reply Last reply 10 Mar 2021, 16:58 Reply Quote 0
      • A Offline
        aeroild Bronze Member @Aleksander H
        last edited by aeroild 3 Oct 2021, 16:07 10 Mar 2021, 16:06

        @aleksander-h I also tried to leave my Suunto 7 on the balcony for 15 minutes. It was quite windy outside 4-8 m/s. The correct altitude should be around 80 meters. I left the watch in a box without a lid. The result is very different from yours, but still just as bad.

        balcony ascent.jpg

        A 1 Reply Last reply 10 Mar 2021, 16:13 Reply Quote 1
        • A Offline
          Aleksander H Bronze Member @aeroild
          last edited by 10 Mar 2021, 16:13

          @aeroild I’d say yours is worse!

          A 1 Reply Last reply 10 Mar 2021, 16:17 Reply Quote 1
          • A Offline
            aeroild Bronze Member @Aleksander H
            last edited by 10 Mar 2021, 16:17

            @aleksander-h Yeah, but the strange thing is that it worked well on my run earlier today.

            1 Reply Last reply Reply Quote 1
            • F Offline
              freeheeler @Aleksander H
              last edited by freeheeler 3 Oct 2021, 17:00 10 Mar 2021, 16:58

              @aleksander-h
              this is what S7 and S9 did stationary on the balcony for 17 minutes.
              S7 is red, S9 is green
              3330a554-0d96-4db3-ac80-062b37b238db-image.png

              S7 is darker green, S9 is yellowish-green (Edit: I know from Dimitrios, that temperature drop can affect the altitude to some extend)
              3af9736e-5f58-4ca0-8db7-ba77316d3f8b-image.png

              living sideways

              A 1 Reply Last reply 10 Mar 2021, 17:18 Reply Quote 1
              • A Offline
                Aleksander H Bronze Member @freeheeler
                last edited by 10 Mar 2021, 17:18

                @freeheeler so the S7 stayed within 2 meters during those 17 min. Quite a bit better than mine then. I’ll test again tomorrow in case the weather was some how affecting things.

                1 Reply Last reply Reply Quote 1
                • M Offline
                  mikulass @isazi
                  last edited by mikulass 3 Oct 2021, 20:54 10 Mar 2021, 20:44

                  @isazi Hi, thanks for reply, app version is 2.1.0 (8785) on ios 12.5.1 iPhone 6… and 0m is on Trail Running, Walking or Trekking activities. Also It happened few days ago when I was walking uphill - S7 started to decrease altitude…I was up around 40+ m and on the watch was shown something like -18 m…

                  I 1 Reply Last reply 10 Mar 2021, 20:59 Reply Quote 0
                  • I Offline
                    isazi Moderator @mikulass
                    last edited by 10 Mar 2021, 20:59

                    @mikulass the 0 meters issue will be fixed, from what we read today in the forum, with the next software update.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    M 1 Reply Last reply 10 Mar 2021, 21:19 Reply Quote 0
                    • M Offline
                      mikulass @Aleksander H
                      last edited by mikulass 3 Oct 2021, 21:16 10 Mar 2021, 21:13

                      @aleksander-h Hi, thanks pointing the other thread, yes this is my case… and as @ISAZI pointed I see the graph 96375.jpg with ascent, but summary “table” shows Ascent 0m 43090.jpg …(apologize don’t know how to resize pictures in forum online editor)…

                      1 Reply Last reply Reply Quote 1
                      • M Offline
                        mikulass @isazi
                        last edited by mikulass 3 Oct 2021, 21:22 10 Mar 2021, 21:19

                        @isazi Hi, great thanks for info. It will be mobile app update or S7 sw update?

                        I 1 Reply Last reply 10 Mar 2021, 22:16 Reply Quote 0
                        • I Offline
                          isazi Moderator @mikulass
                          last edited by 10 Mar 2021, 22:16

                          @mikulass I think it’s the S7 update, seems to be a watch issue.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          M 1 Reply Last reply 11 Mar 2021, 07:09 Reply Quote 0
                          • M Offline
                            mikulass @isazi
                            last edited by 11 Mar 2021, 07:09

                            @isazi Thanks. And is there any date for this update already confirmed or early estimate? Thanks.

                            A 1 Reply Last reply 11 Mar 2021, 07:21 Reply Quote 0
                            • A Offline
                              Aleksander H Bronze Member @mikulass
                              last edited by 11 Mar 2021, 07:21

                              @mikulass well. There tends to be about 4 updates a year and last update was second week of January (I think). So hopefully soon-ish.

                              1 Reply Last reply Reply Quote 1
                              • A Offline
                                Aleksander H Bronze Member
                                last edited by 11 Mar 2021, 11:03

                                So did a new 1 hours test in a ventilated plastic container on the balcony today (to protect from wind).

                                https://quantified-self.io/user/DUrrVK0qMVZO5TtAP0r6Ox2HVLD2/event/8a2d0e25e183f66c53a81a88b4b49e0a9bac6db8b0298aceae0ff0113c17a35f

                                Still a bumpy ride for the elevation. At one point it falls 5 meters and then relatively quickly makes a 10 meter jump, followed by a slow recovery down at the end there.

                                82762f93-92f3-47c4-abbe-c49fa72a3c3f-image.png

                                Not really sure what to do now (if anything). Not really sure how stable a result I can reasonably expect from a watch.

                                F A J 3 Replies Last reply 11 Mar 2021, 12:14 Reply Quote 2
                                • F Offline
                                  freeheeler @Aleksander H
                                  last edited by 11 Mar 2021, 12:14

                                  @aleksander-h
                                  I would contact support and check with them.

                                  living sideways

                                  1 Reply Last reply Reply Quote 2
                                  • A Offline
                                    aeroild Bronze Member @Aleksander H
                                    last edited by 11 Mar 2021, 13:23

                                    @aleksander-h I guess the question is how the altimeter works during an exercise given that the 0 meter ascent bug will be fixed in the next update. As you could see from my balcony test, my watch went crazy when I left it on the balcony, but when strapped on my wrist it’s working okay at the moment. And I did buy it to wear it on my wrist and not to leave it on my balcony. 🙂

                                    A 1 Reply Last reply 11 Mar 2021, 13:47 Reply Quote 1
                                    • A Offline
                                      Aleksander H Bronze Member @aeroild
                                      last edited by 11 Mar 2021, 13:47

                                      @aeroild My main reason for putting it on the balcony in the first place was to check if clothing was causing the issues. When I went snowshoeing I got quite a few false up and downs on the elevation which really added up. Claimed over 900 m ascent which it most certainly wasn’t. I thought maybe my clothing was pumping air into the hole, if that makes sense.

                                      1 Reply Last reply Reply Quote 2
                                      • J Offline
                                        Jamie BG Bronze Member @Aleksander H
                                        last edited by 11 Mar 2021, 14:05

                                        @aleksander-h - I know its jumping around a bit, which could be due to temperature / GPS moving when fixing etc, however from what I see there overall variation is approx 20m, and if exlcude original is closer to 10m; is that really an issue? Its not like we are piloting planes etc and its critical the alititude is correct.

                                        I also understand that you have seen much larger variances, but from above there really aren’t any showing, which suggests that it may not be watch.

                                        Would tend to agree with others, that may be best to wait for fix, and then reassess - especially as from above can’t see anything majorly wrong (from my point of view).

                                        A 1 Reply Last reply 11 Mar 2021, 14:43 Reply Quote 0
                                        • M Offline
                                          Mff73
                                          last edited by Mff73 3 Nov 2021, 14:37 11 Mar 2021, 14:36

                                          Just for fun, a balcony test with old SSU, and QS altitude graph for 25min
                                          With 3m filtering --> 0m ascent = 0m descent

                                          6ce4d6c8-944d-478c-bca2-20cfca60edd7-image.png

                                          But my SSU moved about 200m horizontally 🙂 but with house+moutain behind 😉

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          F 1 Reply Last reply 11 Mar 2021, 14:47 Reply Quote 2
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