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Suunto 7 Altitude Issues

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  • M Offline
    mikulass @isazi
    last edited by mikulass 3 Oct 2021, 20:54 10 Mar 2021, 20:44

    @isazi Hi, thanks for reply, app version is 2.1.0 (8785) on ios 12.5.1 iPhone 6… and 0m is on Trail Running, Walking or Trekking activities. Also It happened few days ago when I was walking uphill - S7 started to decrease altitude…I was up around 40+ m and on the watch was shown something like -18 m…

    I 1 Reply Last reply 10 Mar 2021, 20:59 Reply Quote 0
    • I Offline
      isazi Moderator @mikulass
      last edited by 10 Mar 2021, 20:59

      @mikulass the 0 meters issue will be fixed, from what we read today in the forum, with the next software update.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      M 1 Reply Last reply 10 Mar 2021, 21:19 Reply Quote 0
      • M Offline
        mikulass @Aleksander H
        last edited by mikulass 3 Oct 2021, 21:16 10 Mar 2021, 21:13

        @aleksander-h Hi, thanks pointing the other thread, yes this is my case… and as @ISAZI pointed I see the graph 96375.jpg with ascent, but summary “table” shows Ascent 0m 43090.jpg …(apologize don’t know how to resize pictures in forum online editor)…

        1 Reply Last reply Reply Quote 1
        • M Offline
          mikulass @isazi
          last edited by mikulass 3 Oct 2021, 21:22 10 Mar 2021, 21:19

          @isazi Hi, great thanks for info. It will be mobile app update or S7 sw update?

          I 1 Reply Last reply 10 Mar 2021, 22:16 Reply Quote 0
          • I Offline
            isazi Moderator @mikulass
            last edited by 10 Mar 2021, 22:16

            @mikulass I think it’s the S7 update, seems to be a watch issue.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            M 1 Reply Last reply 11 Mar 2021, 07:09 Reply Quote 0
            • M Offline
              mikulass @isazi
              last edited by 11 Mar 2021, 07:09

              @isazi Thanks. And is there any date for this update already confirmed or early estimate? Thanks.

              A 1 Reply Last reply 11 Mar 2021, 07:21 Reply Quote 0
              • A Offline
                Aleksander H Bronze Member @mikulass
                last edited by 11 Mar 2021, 07:21

                @mikulass well. There tends to be about 4 updates a year and last update was second week of January (I think). So hopefully soon-ish.

                1 Reply Last reply Reply Quote 1
                • A Offline
                  Aleksander H Bronze Member
                  last edited by 11 Mar 2021, 11:03

                  So did a new 1 hours test in a ventilated plastic container on the balcony today (to protect from wind).

                  https://quantified-self.io/user/DUrrVK0qMVZO5TtAP0r6Ox2HVLD2/event/8a2d0e25e183f66c53a81a88b4b49e0a9bac6db8b0298aceae0ff0113c17a35f

                  Still a bumpy ride for the elevation. At one point it falls 5 meters and then relatively quickly makes a 10 meter jump, followed by a slow recovery down at the end there.

                  82762f93-92f3-47c4-abbe-c49fa72a3c3f-image.png

                  Not really sure what to do now (if anything). Not really sure how stable a result I can reasonably expect from a watch.

                  F A J 3 Replies Last reply 11 Mar 2021, 12:14 Reply Quote 2
                  • F Offline
                    freeheeler @Aleksander H
                    last edited by 11 Mar 2021, 12:14

                    @aleksander-h
                    I would contact support and check with them.

                    living sideways

                    1 Reply Last reply Reply Quote 2
                    • A Offline
                      aeroild Bronze Member @Aleksander H
                      last edited by 11 Mar 2021, 13:23

                      @aleksander-h I guess the question is how the altimeter works during an exercise given that the 0 meter ascent bug will be fixed in the next update. As you could see from my balcony test, my watch went crazy when I left it on the balcony, but when strapped on my wrist it’s working okay at the moment. And I did buy it to wear it on my wrist and not to leave it on my balcony. 🙂

                      A 1 Reply Last reply 11 Mar 2021, 13:47 Reply Quote 1
                      • A Offline
                        Aleksander H Bronze Member @aeroild
                        last edited by 11 Mar 2021, 13:47

                        @aeroild My main reason for putting it on the balcony in the first place was to check if clothing was causing the issues. When I went snowshoeing I got quite a few false up and downs on the elevation which really added up. Claimed over 900 m ascent which it most certainly wasn’t. I thought maybe my clothing was pumping air into the hole, if that makes sense.

                        1 Reply Last reply Reply Quote 2
                        • J Offline
                          Jamie BG Bronze Member @Aleksander H
                          last edited by 11 Mar 2021, 14:05

                          @aleksander-h - I know its jumping around a bit, which could be due to temperature / GPS moving when fixing etc, however from what I see there overall variation is approx 20m, and if exlcude original is closer to 10m; is that really an issue? Its not like we are piloting planes etc and its critical the alititude is correct.

                          I also understand that you have seen much larger variances, but from above there really aren’t any showing, which suggests that it may not be watch.

                          Would tend to agree with others, that may be best to wait for fix, and then reassess - especially as from above can’t see anything majorly wrong (from my point of view).

                          A 1 Reply Last reply 11 Mar 2021, 14:43 Reply Quote 0
                          • M Offline
                            Mff73
                            last edited by Mff73 3 Nov 2021, 14:37 11 Mar 2021, 14:36

                            Just for fun, a balcony test with old SSU, and QS altitude graph for 25min
                            With 3m filtering --> 0m ascent = 0m descent

                            6ce4d6c8-944d-478c-bca2-20cfca60edd7-image.png

                            But my SSU moved about 200m horizontally 🙂 but with house+moutain behind 😉

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            F 1 Reply Last reply 11 Mar 2021, 14:47 Reply Quote 2
                            • A Offline
                              Aleksander H Bronze Member @Jamie BG
                              last edited by 11 Mar 2021, 14:43

                              @jamie-bg problem is that on a 4 hour hike, these up-and-downs quickly accumulated to a few hundred meters extra ascent. If the suunto app was able to correct elevation I probably wouldn’t care much, but right now I have activities with ascents so high I feel like I’m 10x fitter than I actually am 😆 .

                              F 1 Reply Last reply 11 Mar 2021, 14:49 Reply Quote 1
                              • F Offline
                                Fenr1r @Mff73
                                last edited by 11 Mar 2021, 14:47

                                @mff73 Tried the same thing a while back with SSU. 48 hrs outside window: 0m ascent/descent (MC) throughout - albeit at the wrong altitude - “28km” horizontally (house, no mountain).

                                A F 2 Replies Last reply 11 Mar 2021, 14:48 Reply Quote 2
                                • A Offline
                                  Aleksander H Bronze Member @Fenr1r
                                  last edited by 11 Mar 2021, 14:48

                                  @fenr1r I guess I could just take my SSU for long(ish) hikes rather than the S7 in future :p.

                                  Either way, I won’t be doing anything about it until I see how things fare once the 0m bug is patched.

                                  1 Reply Last reply Reply Quote 2
                                  • F Offline
                                    freeheeler @Aleksander H
                                    last edited by 11 Mar 2021, 14:49

                                    @aleksander-h
                                    maybe I missed it or forgot already: during your hike or run, does the total ascent exaggerate already or do you only see it after the hike?
                                    I assume it happens on the go, right?
                                    Because I rely on the ascent to some extend. If this is not correct the ascent rate can’t be right, either. It’s not life threatening, but good to know by the rule of thumb if it’s still 1 or 2 hours to the summit by the values on your screen.

                                    living sideways

                                    A 1 Reply Last reply 11 Mar 2021, 14:54 Reply Quote 0
                                    • F Offline
                                      freeheeler @Fenr1r
                                      last edited by 11 Mar 2021, 14:50

                                      @fenr1r
                                      how far can my watch go without me 😂

                                      living sideways

                                      F 1 Reply Last reply 11 Mar 2021, 15:32 Reply Quote 0
                                      • A Offline
                                        Aleksander H Bronze Member @freeheeler
                                        last edited by 11 Mar 2021, 14:54

                                        @freeheeler not really sure. I was intending on checking during my last run. Then I realized the run workout doesn’t have an elevation graph 😆 . So I’ll have to check next time.

                                        1 Reply Last reply Reply Quote 1
                                        • F Offline
                                          Fenr1r @freeheeler
                                          last edited by 11 Mar 2021, 15:32

                                          @freeheeler I got an answer to that on another test, full battery to 1%: 37.29km, 3m desc., 69hrs, 55mins (rather than the 140hrs specced for the settings - high sky mask).

                                          Less “Who Am I From My Heatmap” than “What The Hell Is My Watch From Its Rorschach”:SSU.jpg

                                          Sorry, OT.

                                          F 1 Reply Last reply 11 Mar 2021, 15:43 Reply Quote 3
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