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    Suunto 7 Altitude Issues

    Scheduled Pinned Locked Moved Suunto 7
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    • vr2udtV Offline
      vr2udt Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos Thanks both for the suggestions, actually I have been following previous threads about the baro sensor cleaning and tried the submerge overnight in soft water with little detergent then rinse procedure. I will complete the update shortly and see if it helps.

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @vr2udt
        last edited by

        @vr2udt FYI

        I had a friend Damian who is a tester. He had altitude issues with 2 watches from the test builds. I sent him in the end mine (I though he was unlucky). Mine would work ok.

        Then mine started to work bad. His issue in the end was that when he showered / washed hands there was always humidity stuck inside the pressure sensor. That resulted to similar charts to yours , aka “leaking pressure”.

        Lets try todo this if you like.

        After the cleaning and all, please do not wash, / have water contact with the watch for a few days (1-3). Observe if this imporves the situation.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        vr2udtV 1 Reply Last reply Reply Quote 0
        • vr2udtV Offline
          vr2udt Bronze Member @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos Now I almost soak all my watches with Baro overnight to clean them before any serious activities involving heights😊

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
          • vr2udtV Offline
            vr2udt Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos just see the new reply. Sure will follow that advice and see. Thank you mate.

            1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @vr2udt
              last edited by

              @vr2udt Good and bad todo that imo.

              Good once in a while , no more should be needed. But beware, soaking for a lot of time can damage the material (should not break waterproof). Meaning that everything that is soaked into water can discolorate etc. From my tests I didn’t see anything but I need to share this with you.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 2
              • Brad_OlwinB Offline
                Brad_Olwin Moderator
                last edited by

                Interesting about showering, etc. I never shower with my watches. After a sweaty or long run I rinse the watch in running water and let it dry. So far I have been lucky and have never had altitude issues. I can imagine that soap/shampoo could easily clog the sensor if dried on.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                1 Reply Last reply Reply Quote 1
                • Christophe BotineauC Offline
                  Christophe Botineau
                  last edited by

                  Hello

                  I have a problem with my S7. during my bike or mountain bike rides, the watch gives me completely wrong D +.
                  she went to Suunto for sav, they couldn’t find anything. I just received it and still the same problem.
                  F528FCAD-60A0-48DB-BEE0-3E4D815A58D0.png F84F81B4-0598-403C-8542-DBF1EF3A2C74.png 96BE57C3-070E-417B-A313-279F7EE8AB6E.jpeg 4B7A4BFB-6B73-4BA3-B369-F358309885BD.png 343E6620-B87A-4D17-A54B-48CE8343FEA9.png 92E5A670-F3DE-4A52-A9A7-0DCC2F003A0D.png

                  Christophe BotineauC 1 Reply Last reply Reply Quote 1
                  • Christophe BotineauC Offline
                    Christophe Botineau @Christophe Botineau
                    last edited by

                    You can see the difference between suunto app and strava for the same route.

                    Mff73M 1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @Christophe Botineau
                      last edited by

                      @Christophe-Botineau
                      Could you share the SuuntoApp link for this activity, please ?

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      Christophe BotineauC 1 Reply Last reply Reply Quote 0
                      • Christophe BotineauC Offline
                        Christophe Botineau @Mff73
                        last edited by

                        @Mff73

                        https://app.suunto.com/move/christophebotineau/5f6391ba28e2b42fd481d5ae

                        https://app.suunto.com/move/christophebotineau/5f610df9bd97271fc1b95308

                        This is the same route in diferrent days
                        Would you need the route in strava ?
                        Thx.

                        Mff73M 1 Reply Last reply Reply Quote 0
                        • Mff73M Offline
                          Mff73 @Christophe Botineau
                          last edited by

                          @Christophe-Botineau
                          Strava makes altitude corrections, so no need for strava link.
                          I imported your activity in QS and ascent calculations are the same : over 900m ascent.
                          So it may be between your watch and SA.
                          Altitude data are too wavy
                          6abe3d0a-365a-462f-a38b-9873bf04914d-image.png

                          If your watch comes from Suunto support back, we can eliminate sensor issue (or not ?)

                          Let see what others think about that.

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          isaziI 1 Reply Last reply Reply Quote 0
                          • isaziI Offline
                            isazi Moderator @Mff73
                            last edited by

                            @Mff73 @Christophe-Botineau I had crazy altitude readings only once on my S7, and that was because before riding my bike I was swimming in the sea and the salt water must have clogged the sensor.
                            Cleaning the watch, leaving it soaking for a while in tap water, fixed the issue for me.
                            There is also the case of your sleeves or wrist position blocking the sensor, this happens to some users with other watches.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

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                            • aeroildA Offline
                              aeroild Bronze Member
                              last edited by aeroild

                              Something has happened to the barometric altitude measurments of my Suunto 7. I have run the same route almost once a week since I got the watch 31. January and can compare the route profile from runs on the route the last eight months.

                              First, here is the route profile drawn by me after a topografic map:
                              høydekurve siri 4k.png

                              The first six months the watch did a great job recording the profile. The profile recorded by the watch was almost identical from February to July on at least 25 runs. Here are two examples:
                              10. February:
                              10February.jpg
                              25. July:
                              25july.jpg

                              Then suddenly in August the profile started to get more and more smoothened, untill it now looks like a GPS made profile.
                              21. August:
                              21August.jpg
                              27. September:
                              27September.jpg

                              Now it is constantly bad and useless as a barometric altimeter.

                              From when I started to notice the bad readings I have been careful to not cover of brush against the barometric sensor with e.g. a sweater or other fabric. In case there was something cloging the barometer hole, I have soaked and rinsed the watch in water serveral times. That hasn’t helped.

                              Has anybody else experienced anything like this? Any idea what the problem might be?

                              1 Reply Last reply Reply Quote 0
                              • vr2udtV Offline
                                vr2udt Bronze Member
                                last edited by

                                Just an update to my earlier issue posted here on 12 Sep, about the excessive ascent/descent values recorded - the watch was sent to service center and within a month I received a new unit. Credit to Suunto service for that. After received the replacement, I updated its firmware to the latest and did some more testing. Yes, the problem is gone, ascent/descent are within acceptable ranges (minute fluctuations still observed), although unlike the S9B or SSWHRB which would consistently be showing 0 ascent/descent on flat terrains, or indoors.

                                1 Reply Last reply Reply Quote 2
                                • freeheelerF Offline
                                  freeheeler
                                  last edited by freeheeler

                                  I did not find anything similar posted here to the observation I made when looking at my wifes activity with her S7.
                                  She went skitouring and started at 918m of altitude.
                                  The watch shows lowest point at 870m. The highest point is 1’580m and the watch shows 1’581m 👍
                                  What surprises me is that the alti graph starts at 814m and within a very short distance (and hence time) rises steep roughly to the actual start altitude. The end alti is about correct. The total ascent should be around 665m as there is no real downs on the way up.
                                  The total recorded ascent is 854m.
                                  So the difference of start alti is about 100m wrong while the lowermost point is only shown in the graph and hence differs from the values shown in the overview.
                                  The total ascent is about 190m wrong… did somebody else have similar experience?

                                  EDIT: the descent shows correct 651m. That’s about correct. Start and end point was the same at the parkinglot.

                                  Screenshot_20201212-115049.png

                                  living sideways

                                  isaziI 1 Reply Last reply Reply Quote 1
                                  • isaziI Offline
                                    isazi Moderator @freeheeler
                                    last edited by

                                    @TELE-HO so something like fusedalti or equivalent not working totally right?

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    pilleusP freeheelerF 2 Replies Last reply Reply Quote 1
                                    • pilleusP Offline
                                      pilleus @isazi
                                      last edited by

                                      @isazi the question is how the Suunto wear app does calibrate the altitude at the starting point?

                                      In other apps this can be done manually.

                                      https://www.instagram.com/moves.are.life/
                                      Suunto Vertical Black Lime
                                      Suunto 9 Peak Pro Black
                                      Suunto Spartan Ultra Stealth Titanium

                                      1 Reply Last reply Reply Quote 1
                                      • freeheelerF Offline
                                        freeheeler @isazi
                                        last edited by

                                        @isazi
                                        @pilleus
                                        yes, I assumed S7 has the same fusedalti as S9B?
                                        …my wife decided for the S7 without my approval while I was in a never ending meeting 😉 I absolutely agree that this is a great watch, but now I am obliged somehow to learn two different worlds 😂

                                        living sideways

                                        isaziI 1 Reply Last reply Reply Quote 1
                                        • isaziI Offline
                                          isazi Moderator @freeheeler
                                          last edited by

                                          @TELE-HO well I don’t know how the calibration on the S7 works, but there must be some calibration because it gets good results without manual intervention. What I see is that the S7 is young, and it is improving in features and precision with each update.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          freeheelerF 1 Reply Last reply Reply Quote 1
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager
                                            last edited by

                                            Let’s see if this was a warm-up issue.

                                            This should not happen and yes s7 has the same fused alti.

                                            However, not the same gps chip. It can well be that it calibrated wrongly (100+m???) The initial altitude and due to the correction (as seen) this was counted as ascent.

                                            This is a typical behavior of gps based altitude , chip cold start, etc. Even ambits (without baro) have this and so on.

                                            I am keeping track of this and reporting it.

                                            Go on and keep the discussion.

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            freeheelerF 1 Reply Last reply Reply Quote 2
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