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    Suunto 7 update 30-06-2020

    Scheduled Pinned Locked Moved Suunto 7
    104 Posts 32 Posters 8.3k Views
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    • olymayO Offline
      olymay Gold Members @isazi
      last edited by

      @isazi On the Suunto 7? No, I have installed Google Maps, Google Messages, and Google Play Music on top of the default, that is all.

      Suunto 7 Graphite Copper
      Suunto App Beta (Android - Pixel 6 Pro)

      pavel.samokhaP 1 Reply Last reply Reply Quote 0
      • pavel.samokhaP Offline
        pavel.samokha @olymay
        last edited by

        @olymay Try to make hard reset “Settings -> System -> Disconnect and reset”, setup all updates then and record a workout

        Opinions expressed are solely my own and do not express the views or opinions of my employer

        olymayO 1 Reply Last reply Reply Quote 0
        • olymayO Offline
          olymay Gold Members @pavel.samokha
          last edited by

          @pavel-samokha I did this at the weekend and it made no difference whatsoever.

          Suunto 7 Graphite Copper
          Suunto App Beta (Android - Pixel 6 Pro)

          pavel.samokhaP 1 Reply Last reply Reply Quote 0
          • pavel.samokhaP Offline
            pavel.samokha @olymay
            last edited by

            @olymay that’s sad cause it fixed the similar issue for me, and seems the same to @pilleus. So it seems contact support and make it fixed by them your only way.

            Opinions expressed are solely my own and do not express the views or opinions of my employer

            olymayO 1 Reply Last reply Reply Quote 0
            • olymayO Offline
              olymay Gold Members @pavel.samokha
              last edited by

              @pavel-samokha it looks like @pilleus had to do three factory resets for it to work. I will try one more later today, and I have new phone arriving tomorrow which will force me to do another reset, Maybe it will work, maybe it won’t.

              Suunto 7 Graphite Copper
              Suunto App Beta (Android - Pixel 6 Pro)

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              • olymayO Offline
                olymay Gold Members
                last edited by

                I have taken a video of the issue as it happening today. This was recorded indoors, so there is no GPS lock, however it does the same thing even with a lock.

                Suunto 7 Video

                Suunto 7 Graphite Copper
                Suunto App Beta (Android - Pixel 6 Pro)

                isaziI 1 Reply Last reply Reply Quote 1
                • isaziI Offline
                  isazi Moderator @olymay
                  last edited by

                  @olymay I tried on my watch but I don’t have the crash. Interestingly, your watch does not seem to get into the low power mode in the video, while mine does after 10 seconds more or less.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  olymayO 1 Reply Last reply Reply Quote 0
                  • olymayO Offline
                    olymay Gold Members @isazi
                    last edited by

                    @isazi It used to go into the low power mode, until yesterday. Before yesterday and after the update) when following a route it would be after just over 1K when it would throw it’s wobble. But it does it almost straight away as you can see.

                    Suunto 7 Graphite Copper
                    Suunto App Beta (Android - Pixel 6 Pro)

                    isaziI 1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @olymay
                      last edited by

                      @olymay to be honest, I would ask support to take your watch and try to fix it, or send you a replacement unit.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      olymayO 1 Reply Last reply Reply Quote 0
                      • olymayO Offline
                        olymay Gold Members @isazi
                        last edited by

                        @isazi I’m going to persevere with some more factory resets, as I really don’t want to be without my watch for up to a month. Especially as right now I am in the middle of a charity run during October.

                        Suunto 7 Graphite Copper
                        Suunto App Beta (Android - Pixel 6 Pro)

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                        • olymayO Offline
                          olymay Gold Members
                          last edited by

                          GOOD NEWS EVERYONE!!

                          After three factory resets my watch seemed to be behaving last night (was only tested indoors and not on a run). My new phone arrived this morning so I went through a fourth factory reset to connect that.

                          I have just been for a 7K run following a route and it worked PERFECTLY!!

                          It seems that multiple factory resets (three seems to be the magic number) manages to clear whatever glitch may be present.

                          Suunto 7 Graphite Copper
                          Suunto App Beta (Android - Pixel 6 Pro)

                          pilleusP 1 Reply Last reply Reply Quote 1
                          • pilleusP Online
                            pilleus @olymay
                            last edited by

                            @olymay said in Suunto 7 update 30-06-2020:

                            GOOD NEWS EVERYONE!!

                            After three factory resets my watch seemed to be behaving last night (was only tested indoors and not on a run). My new phone arrived this morning so I went through a fourth factory reset to connect that.

                            I have just been for a 7K run following a route and it worked PERFECTLY!!

                            It seems that multiple factory resets (three seems to be the magic number) manages to clear whatever glitch may be present.

                            For me the 3 factory resets solved the problem too. 😜🤣

                            https://www.instagram.com/moves.are.life/
                            Suunto Vertical Black Lime
                            Suunto 9 Peak Pro Black
                            Suunto Spartan Ultra Stealth Titanium

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                            • pavel.samokhaP Offline
                              pavel.samokha
                              last edited by

                              I guess I’m lucky - I had to reset only once 🙂

                              Opinions expressed are solely my own and do not express the views or opinions of my employer

                              olymayO 1 Reply Last reply Reply Quote 1
                              • olymayO Offline
                                olymay Gold Members @pavel.samokha
                                last edited by

                                @pavel-samokha Very lucky, but at least it worked 🙂

                                Suunto 7 Graphite Copper
                                Suunto App Beta (Android - Pixel 6 Pro)

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                                • pavel.samokhaP Offline
                                  pavel.samokha
                                  last edited by

                                  Got a response regarding reboots, let’s have discussion in one topic https://forum.suunto.com/post/66719

                                  Opinions expressed are solely my own and do not express the views or opinions of my employer

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