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Suunto 9 Failed to update, reset, send logs

Scheduled Pinned Locked Moved Suunto 9
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  • C Offline
    Crispy Chris @suzzlo
    last edited by 13 Apr 2021, 15:09

    @suzzlo Easier said than done, most of them are for Suunto 9 BARO, mine is Suunto 9 without barometer.

    S 1 Reply Last reply 13 Apr 2021, 19:52 Reply Quote 0
    • S Offline
      suzzlo Moderator @Crispy Chris
      last edited by 13 Apr 2021, 19:52

      Hi S9 owners ( @Brad_Olwin , @Bulkan @isazi …)

      Do you know which is the latest firmware file for a S9 NOT BARO. Is this the correct one http://firmware.geo.movescount.com/production/Ibiza-fw_2.14.12.3833-F.zip ?

      /cc @crispy-chris

      Suunto: Race, S9Peak, Spartan Sport Wrist
      Garmin: FR745, Edge 530
      SA topics:

      • Guides - https://forum.suunto.com/tags/guides
      B 1 Reply Last reply 13 Apr 2021, 19:53 Reply Quote 0
      • B Offline
        Brad_Olwin Moderator @suzzlo
        last edited by 13 Apr 2021, 19:53

        @suzzlo said in Suunto 9 Failed to update, reset, send logs:

        Hi S9 owners ( @Brad_Olwin , @Bulkan @isazi …)

        Do you know which is the latest firmware file for a S9 NOT BARO. Is this the correct one http://firmware.geo.movescount.com/production/Ibiza-fw_2.14.12.3833-F.zip ?

        /cc @crispy-chris

        No, Ibiza is the baro model. The firmware for non baro is Lima!

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        1 Reply Last reply Reply Quote 1
        • C Offline
          Crispy Chris
          last edited by 14 Apr 2021, 16:28

          Ok, so what should I search for.
          http://firmware.geo.movescount.com/production/Lima-fw_2.14.12.3833-F.zip ?
          Any guess what’s the number after update version? 3833-F looks like S9 BARO reserved.

          D 1 Reply Last reply 14 Apr 2021, 16:41 Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @Crispy Chris
            last edited by 14 Apr 2021, 16:41

            @crispy-chris “https://firmware.geo.movescount.com/production/Lima-fw_2.14.12.3836-F.zip”,

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            C 1 Reply Last reply 14 Apr 2021, 17:06 Reply Quote 0
            • C Offline
              Crispy Chris @Dimitrios Kanellopoulos
              last edited by 14 Apr 2021, 17:06

              @dimitrios-kanellopoulos It works! Over 5min update, but now it’s up to date. Thank You very much for help! 😊 👍

              D 1 Reply Last reply 14 Apr 2021, 17:12 Reply Quote 3
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Crispy Chris
                last edited by 14 Apr 2021, 17:12

                @crispy-chris could you please press send logs and pass me back the id ?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                C 2 Replies Last reply 14 Apr 2021, 17:24 Reply Quote 1
                • C Offline
                  Crispy Chris @Dimitrios Kanellopoulos
                  last edited by 14 Apr 2021, 17:24

                  @dimitrios-kanellopoulos “Failed to send logs, please try again later” 🙄

                  I 1 Reply Last reply 14 Apr 2021, 18:35 Reply Quote 0
                  • C Offline
                    Crispy Chris @Dimitrios Kanellopoulos
                    last edited by 14 Apr 2021, 17:53

                    @dimitrios-kanellopoulos I could send You logs right from SuuntoLink dir.
                    suuntoapp.1.log include all update installation info.

                    1 Reply Last reply Reply Quote 0
                    • I Offline
                      isazi Moderator @Crispy Chris
                      last edited by 14 Apr 2021, 18:35

                      @crispy-chris seems your SuuntoLink cannot access internet🤔

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      S 1 Reply Last reply 14 Apr 2021, 20:45 Reply Quote 0
                      • S Offline
                        suzzlo Moderator @isazi
                        last edited by suzzlo 14 Apr 2021, 20:45

                        @Crispy-Chris @isazi are you using a connection behind a proxy?

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        C 1 Reply Last reply 15 Apr 2021, 15:11 Reply Quote 0
                        • C Offline
                          Crispy Chris @suzzlo
                          last edited by Crispy Chris 15 Apr 2021, 15:11

                          @suzzlo No, I’m not. It’s just a net from a mobile provider T-Mobile, so it’s like using net through sim on phone.
                          Every other connections works ok, Bitdefender in-out for SuuntoLink and Update.exe also enabled.

                          And it did worked earlier pretty good.

                          1 Reply Last reply Reply Quote 1
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