Issue with Spartan Sport Wrist HR
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@suzzlo
Hello,
Thanks for your answer.
Ok I’ll check the cable but it’s a bit strange because the update doesn’t fail immediately, because the progress bar is not empty … -
@jibay-king Please also try a different computer. I keep having issues with my desktop. On my notebook it is always smooth.
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Hello,
I tried a different cable and a different computer, but it didn’t work …
It’s strange because, when click on the “reset button” in the SuuntoLink app, the screen is showing “updating watch”.Is there a way to manually downgrade the firmware of the watch in order to perform a factory reset ?
Or have you got a zip file of the first firmware version of the watch ? (Suunto Spartan Sport Wrist HR) -
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@Mff73 @jibay-king Hi there, I have the exact same problem… how can you install an update using the zip file? And which Update works for the Suunto Spartan Sport Wrist HR
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@Nicolás-Vargas said in Issue with Spartan Sport Wrist HR:
how can you install an update using the zip file
Drag and drop it on suuntolink (if you search the forum there should be a sort of “instruction” post)
And which Update works for the Suunto Spartan Sport Wrist HR
Just check the linked thread
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Hello,
I have the same situation with Spartan Trainer Wrist HR.
I tried with an other cable (even if the cable work correctly with my Ambit 2), same result.
I also tried to update manually the firmware by drag and drop the zip file into Suuntolink. The update started then abort, as before.I tried with the following firmware:
Forssa-fw_2.8.32.3079-B
Forssa-fw_2.8.24.2899-BDo you have other idea ?
Thank you
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@Dwartus said in Issue with Spartan Sport Wrist HR:
Do you have other idea ?
there is a way to put the watch in shipping mode in SuuntoLink (if i remember well), it may “unblock” something.
https://forum.suunto.com/post/44426 or
https://forum.suunto.com/post/46365 -
@Mff73 Thanks, I already did this action in the past, nothing change.
I created a ticket to send back the watch to suunto support, I will see the next step (If the watch is out or just a reset by service).Thank you
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And may i ask what the feedback was from suunto?
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