S9P gets stuck in the "Saving" screen after finishing a session
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@Likarnik It happened to me the day before yesterday. Basic Cycling activity. Got stuck in syncing HR data (I use Suunto Smart belt), had to restart and lost the activity. I think it has happened to me a couple of times since I bought it. Maybe some connectivity issue with the belt???
It is back to normal now.
J
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@Efejota no sync here, I use H10. It happened first time since I have the watch (1.5 years).
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@Efejota I don’t think is related to the belt. I have had long saving times with and without belt, I’m more incline to believe that is related with the amount of free memory in the watch or something similar.
Twice I have saving times for more than 20 minutes with older firmwares, the first time I did a soft reset and I lost the activity, the second one I pushed randomly the buttons and eventually the activity was saved. -
I had the same thing 2 days ago with S9PP. First time since purchase in October. It’s not likely to be a belt issue, I use an accessory watch every time.
A surprising coincidence of dates. Maybe it’s just a statistic, or maybe not ? -
@aroo7 said in S9P gets stuck in the “Saving” screen after finishing a session:
I had the same thing 2 days ago with S9PP. First time since purchase in October. It’s not likely to be a belt issue, I use an accessory watch every time.
A surprising coincidence of dates. Maybe it’s just a statistic, or maybe not ?It’s not surprised me, sticking in save is now a tradition
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@aroo7 said in S9P gets stuck in the “Saving” screen after finishing a session:
I had the same thing 2 days ago with S9PP. First time since purchase in October. It’s not likely to be a belt issue, I use an accessory watch every time.
A surprising coincidence of dates. Maybe it’s just a statistic, or maybe not ?I have not had this happen with the S9PP, on April 1 I ran a 50k race with no issues. If this happens send the logs ASAP and PM me. This was a Pro, correct?
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@Brad_Olwin currently waiting 15min to save simple 30min walk activity (S9P). Second occurrence of this bug in 4 days and none before. I’m currently pressing buttons like an ape in hope to unstuck it. But I’m slowly losing trust in this device…
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@Likarnik 45min was enough waiting, logs sent to suunto, acivity lost
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Happened to me as well on S9PpP couple of weeks ago. Neede to reset and lost the activity.
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@Likarnik
I have a S9P and various (custom) sport modes that records activities between 30 mins to 5 hrs. Never had any issue during saving an activity.If I’m not mistaken, there were some saving issues in the past when the “Feeling” option was enabled in the sport mode. Are you using that option? And do you also have issues when you’re using custom sport modes?
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@surfboomerang
I was about to say the opposite
: workaround to saving issues was to enable the feeling option 
. Or I mixed things? -
@surfboomerang I use default sport modes, feeling is always on. I had no issues with recording 100km trail run, 380km bike ride etc. So I had no problems recording long activities. Memory had to be overwriten long time ago
@Mff73 I think so, feelings on = good
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@Brad_Olwin Yes, it was a pro model. I’ve done several hundred workouts with it since October and this happened for the first time (on Saturday). And then the second time on last Monday - a short stretching session. Strange case.
Lately the writing process has been taking an unbearably long time. A reset did not change anything. I also deleted most of the structured training, but that doesn’t seem to have any effect either. Maybe I should go back to factory settings? I just don’t want to set everything from the beginning.
I’m a little concerned about all this. Now every time I wonder if the training will be saved or not
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@aroo7 Same here, happened Yesterday for the second time after a routine 55’ minute run. Had to reset and lost activity.
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@fluca very strange, can we get a description of what happened? Things like teh sport mode, if using external sensors (and which), feelings enabled or not, other options.
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@isazi Of course. I have used a custom running sport mode. Used a POLAR H10 as external HR monitor.
Feeling was on. I am not 100% sure but I remember I logged it as ‘good’. After that tried to move on and saving but the display was stuck on saving mode. I waited approx. 20 minutes then I reset the watch by long pressing top right button. -
Suunto guys, any news here, maybe what is causing this? I don’t expect a fix in a week, just to know if it is something we can do or is it completely random. Do you recommend doing factory reset before big race to reduce possibility of this happening?
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So, are chances of stuck in saving screen lower after factory reset? I have 30h-35h activity at weekend and I would like to have it saved… No more stuck after two in 4 days a month ago…
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My S9PP was getting progressively slower. The UI, starting and ending an exercise. It got to the point where it was hanging on the Saving screen. I performed a factory reset and now the watch is like day 1. Frustrating but solved the issue - for now.
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@jasoncuddy said in S9P gets stuck in the “Saving” screen after finishing a session:
My S9PP was getting progressively slower. The UI, starting and ending an exercise. It got to the point where it was hanging on the Saving screen. I performed a factory reset and now the watch is like day 1. Frustrating but solved the issue - for now.
Yes my s9pp 's gps gets worse and worse.
I had the same experience with S9B/p/pp
