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S9P gets stuck in the "Saving" screen after finishing a session

Scheduled Pinned Locked Moved Suunto 9 Peak
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  • L Offline
    Likarnik Bronze Member
    last edited by Likarnik 19 Apr 2023, 11:42

    Suunto guys, any news here, maybe what is causing this? I don’t expect a fix in a week, just to know if it is something we can do or is it completely random. Do you recommend doing factory reset before big race to reduce possibility of this happening?

    L 1 Reply Last reply 4 May 2023, 07:03 Reply Quote 1
    • L Offline
      Likarnik Bronze Member @Likarnik
      last edited by Likarnik 5 Apr 2023, 07:04 4 May 2023, 07:03

      So, are chances of stuck in saving screen lower after factory reset? I have 30h-35h activity at weekend and I would like to have it saved… No more stuck after two in 4 days a month ago…

      1 Reply Last reply Reply Quote 0
      • J Offline
        jasonc
        last edited by 4 May 2023, 13:49

        My S9PP was getting progressively slower. The UI, starting and ending an exercise. It got to the point where it was hanging on the Saving screen. I performed a factory reset and now the watch is like day 1. Frustrating but solved the issue - for now.

        Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

        Z L E 3 Replies Last reply 4 May 2023, 13:56 Reply Quote 0
        • Z Offline
          zhang965 @jasonc
          last edited by 4 May 2023, 13:56

          @jasoncuddy said in S9P gets stuck in the “Saving” screen after finishing a session:

          My S9PP was getting progressively slower. The UI, starting and ending an exercise. It got to the point where it was hanging on the Saving screen. I performed a factory reset and now the watch is like day 1. Frustrating but solved the issue - for now.

          Yes my s9pp 's gps gets worse and worse.

          I had the same experience with S9B/p/pp

          Winners Wear Winners

          1 Reply Last reply Reply Quote -1
          • L Offline
            Likarnik Bronze Member @jasonc
            last edited by 4 May 2023, 18:01

            @jasoncuddy thanks for your input, I just took photos of all settings and I am currently reseting the watch.

            1 Reply Last reply Reply Quote 0
            • J Offline
              jthomi
              last edited by 5 May 2023, 17:55

              Having the same issue, ending an activity and S9PP stuck on saving screen, only a soft reset waked her up. Had the same issue with my Sparten Sport and was hoping the new one wouldn’t have that. 😞 Also saving on my S9PP takes longer than usual, everything seems to work fine. But still, I was hoping to get rid of this error with the S9PP

              1 Reply Last reply Reply Quote 0
              • E Offline
                Efejota Bronze Member @jasonc
                last edited by 6 May 2023, 07:12

                @jasoncuddy The problem with that is the lack of a back-up of the personalized sports/screens in the app. You need to create them againg, a pain in the…
                J

                Z J 2 Replies Last reply 6 May 2023, 07:18 Reply Quote 1
                • Z Offline
                  zhang965 @Efejota
                  last edited by 6 May 2023, 07:18

                  @Efejota said in S9P gets stuck in the “Saving” screen after finishing a session:

                  jasoncuddy The problem with that is the lack of a back-up of the personalized sports/screens in the app. You need to create them againg, a pain in the…
                  J

                  It’s why I only use default sport mode now, I’m ready to reset my watch any moment

                  Winners Wear Winners

                  1 Reply Last reply Reply Quote 0
                  • I Offline
                    isazi Moderator
                    last edited by 6 May 2023, 07:50

                    A new firmware should come soon, if we trust the rumors. Let’s see if it’s better and if not send logs and we can report it to Suunto.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    1 Reply Last reply Reply Quote 1
                    • J Offline
                      jasonc @Efejota
                      last edited by 6 May 2023, 08:24

                      @Efejota Yes, I agree.

                      Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

                      1 Reply Last reply Reply Quote 0
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