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    Software update 2.23.20 (All S watches except S9 Peak Pro)

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    • Pierre LP Offline
      Pierre L Bronze Member @Egika
      last edited by

      @Egika
      This is a company computer but I do not remember having this error message before.
      I will try with my home computer => And if I have the same error what is the conclusion ?
      Thanks

      EgikaE 1 Reply Last reply Reply Quote 0
      • EgikaE Online
        Egika Platinum Member @Pierre L
        last edited by

        @Pierre-L that your home computer has an internet connectivity problem for SuuntoLink as well šŸ˜„

        how did it go on private PC?

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

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        • W Offline
          wotus Bronze Member
          last edited by

          Since the update of my S9peak I noticed that the battery lasts longer. Before the update I had to charge every 4 to 5 days in average (usually from 10 to 95%), with about 13 hours of weekly GPS performance usage (but with display time out), 24/7 HR tracking and all notifications. Now, after the update the battery lasts about 6 days with the same behavior.
          I suppose that the update caused a needed battery calibration. Or are there also some general improvements in energy consumption?

          inkognitoI 1 Reply Last reply Reply Quote 1
          • inkognitoI Offline
            inkognito Platinum Member @wotus
            last edited by

            @wotus Perhaps the improved Raise-to-wake algorithm that does not trigger the backlight that often in case of the random arm shakes and motions? šŸ˜„

            SV: fingers crossed :D
            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
            Despite some pretty bad luck, I still love Suunto!

            W Tomas5T 2 Replies Last reply Reply Quote 0
            • W Offline
              wotus Bronze Member @inkognito
              last edited by

              @inkognito Possibly you are right, but I have set Raise-to-wake only for exercise and mostly I use display time out.

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              • Tomas5T Offline
                Tomas5 @inkognito
                last edited by

                @inkognito i started using rise to wake (just because we don’t have toggle mode anymore) and i noticed it does lights up during driving a car.

                zhang965Z 1 Reply Last reply Reply Quote 0
                • zhang965Z Offline
                  zhang965 @Tomas5
                  last edited by

                  @Tomas5 said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                  inkognito i started using rise to wake (just because we don’t have toggle mode anymore) and i noticed it does lights up during driving a car.

                  Yes it’s normal, the feature is called rise to wake, and when you drive you rise your hands it wakes up.

                  If you don’t like it you can request a new feature: while driving rise to not wake

                  Winners Wear Winners

                  freeheelerF 1 Reply Last reply Reply Quote 3
                  • freeheelerF Offline
                    freeheeler @zhang965
                    last edited by

                    @zhang965
                    or activate: do not disturb, while I’m driving

                    living sideways

                    Brad_OlwinB 1 Reply Last reply Reply Quote 1
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @freeheeler
                      last edited by Brad_Olwin

                      @freeheeler said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                      @zhang965
                      or activate: do not disturb, while I’m driving

                      I like how well integrated the DND is, when in a theater or at home watching a movie in the evening and DND is selected there is no temptation to look at the watch as you cannot see the screen. This is a good example of IMHO how Suunto does a good job of thinking how users will need a feature and implementing the feature. A much less sophisticated option would be to simply turn off notifications but have a blazing watch face light up in a theater when you move your hand from the popcorn to your mouth….

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      freeheelerF 1 Reply Last reply Reply Quote 3
                      • freeheelerF Offline
                        freeheeler @Brad_Olwin
                        last edited by

                        @Brad_Olwin
                        fully agree. Suunto takes feedback and thinks beyond before pushing it to the market. I really appreciate that!

                        living sideways

                        1 Reply Last reply Reply Quote 0
                        • Djordje SD Offline
                          Djordje S Bronze Member
                          last edited by

                          Was there any changes in steps counting?
                          I have noticed that for same distance it calculates cca 1000 steps less……

                          V 1 Reply Last reply Reply Quote 0
                          • V Offline
                            vcebrian @Djordje S
                            last edited by

                            @Djordje-S I had problems in step counting wearing the S9P in left wrist when walking with last firmware, always 10-15% less steps than wearing in right wrist.

                            I think the problem is still there.

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                            • TieutieuT Online
                              Tieutieu Platinum Member @Tieutieu
                              last edited by Tieutieu

                              @Tieutieu said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                              @freeheeler ok thanks. (have edited my post…was thinking ā€œsoftā€ but wrote "hard) :

                              EDIT : soft reset worked, no more issue.

                              After few days : just after I do a soft reset, it works…and then it doesn’t…
                              So, still have issue : can’t use Suunto apps
                              Any idea ? ( I certainly won’t make a hard reset ; prefer not using Suunto apps than loosing all setting and personal sports modes ! )

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              freeheelerF 1 Reply Last reply Reply Quote 0
                              • freeheelerF Offline
                                freeheeler @Tieutieu
                                last edited by

                                @Tieutieu
                                the apps you want are bookmarked in myapps and pinned to watch? you sync and don’t see it/them in your activity start screen?
                                I would try logout and in again from Suunto App as a next step

                                living sideways

                                TieutieuT 1 Reply Last reply Reply Quote 0
                                • TieutieuT Online
                                  Tieutieu Platinum Member @freeheeler
                                  last edited by

                                  @freeheeler said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                  @Tieutieu
                                  the apps you want are bookmarked in myapps and pinned to watch? you sync and don’t see it/them in your activity start screen?
                                  I would try logout and in again from Suunto App as a next step

                                  Tried almost everything including your call.
                                  Just after the resets I can select the apps…but few times after I can’t anymore. I see them in the options of the watch, but when I choses my app and then press the middle button to select, it goes back to the option screen with « no appĀ Ā» display instead of displaying app name…
                                  Will wait for the next update to be fixed I hope

                                  Suunto’s devices at home :
                                  Vertical titanium solar
                                  Suunto Race S
                                  S9pp titanium sand
                                  Suunto Wing
                                  S9B titanium Ambassador edition, A3P, X6

                                  freeheelerF 1 Reply Last reply Reply Quote 1
                                  • freeheelerF Offline
                                    freeheeler @Tieutieu
                                    last edited by

                                    @Tieutieu
                                    waiting for the next update might take some time and I haven’t heard of S+ apps stop working.
                                    I recommend to send logs, I’ve pm you about it.

                                    living sideways

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                                    • freeheelerF freeheeler referenced this topic on
                                    • K Offline
                                      Kramble @Tieutieu
                                      last edited by Kramble

                                      @Tieutieu Same for me on my S9 peak…is it solve?

                                      Ambit 3 peak saphir
                                      Spartan Ultra (sold)
                                      S7 graphite copper
                                      S9 peak all black
                                      Vertical titanium green forest
                                      Wings

                                      TieutieuT 1 Reply Last reply Reply Quote 0
                                      • TieutieuT Online
                                        Tieutieu Platinum Member @Kramble
                                        last edited by

                                        @Kramble said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                        @Tieutieu Same for me on my S9 peak…is it solve?

                                        Hello ! Not solved, can’t use Climb App for now…not a big deal, hope next update will solve the issue.
                                        I have seen comments relating same bug but with other apps.
                                        I have send logs to suunto (thanks @freeheeler for help 😊 )

                                        Suunto’s devices at home :
                                        Vertical titanium solar
                                        Suunto Race S
                                        S9pp titanium sand
                                        Suunto Wing
                                        S9B titanium Ambassador edition, A3P, X6

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @Tieutieu
                                          last edited by

                                          @Tieutieu I kinda had the same and it needed me to reboot the watch

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                                          TieutieuT 1 Reply Last reply Reply Quote 0
                                          • TieutieuT Online
                                            Tieutieu Platinum Member @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                            @Tieutieu I kinda had the same and it needed me to reboot the watch

                                            hey ! I’ve of course tried it (soft reset) several times, but it still don’t work. I don’t want to hard reset my watch. Has said, not a big deal, I’ll wait for the next update 😊

                                            Suunto’s devices at home :
                                            Vertical titanium solar
                                            Suunto Race S
                                            S9pp titanium sand
                                            Suunto Wing
                                            S9B titanium Ambassador edition, A3P, X6

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