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    Software update 2.23.20 (All S watches except S9 Peak Pro)

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    • EgikaE Offline
      Egika Platinum Member @Pierre L
      last edited by

      @Pierre-L Just download the firmware file manually:
      https://devicefirmwares.blob.core.windows.net/firmwares/Ibiza-fw_2.23.20.1409-F.zip
      And drag it onto the SuuntoLink window while watch is connected

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - TI Canary - Titanium Courtney

      Pierre LP 1 Reply Last reply Reply Quote 0
      • Pierre LP Offline
        Pierre L Bronze Member @Egika
        last edited by

        @Egika
        Hi,
        I never did this, do I need to drag the zip file ? or do I need to unzip the four file and them drag all of them at the same time ?
        thanks

        1 Reply Last reply Reply Quote 0
        • Pierre LP Offline
          Pierre L Bronze Member
          last edited by

          I did it with the zip file and the update started

          1 Reply Last reply Reply Quote 0
          • Pierre LP Offline
            Pierre L Bronze Member
            last edited by

            So it worked even if at the end of the update I had a error message told than the update failed and that I needed to check my internet connection

            I reconnected the watch to the PC and the firmware is now 2.23.20.
            So I assume that the update at the end worked properly even with this strange error message

            Thanks

            EgikaE 1 Reply Last reply Reply Quote 1
            • EgikaE Offline
              Egika Platinum Member @Pierre L
              last edited by

              @Pierre-L yes. since you updated using the file offline, internet connection has no effect.
              but missing internet connection from SuuntoLink could have been the issue for no update shown in the first place…

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              Pierre LP 1 Reply Last reply Reply Quote 0
              • Pierre LP Offline
                Pierre L Bronze Member @Egika
                last edited by

                @Egika
                Thanks a lot for your help.

                And do you know why I have always this message error when I am connection my watch to the Suuntoapp

                f9cf850c-2ec2-44fc-9463-2f2b17f55fdf-image.png

                EgikaE 1 Reply Last reply Reply Quote 0
                • EgikaE Offline
                  Egika Platinum Member @Pierre L
                  last edited by

                  @Pierre-L Same as before: Suuntolink cannot connect to the internet.
                  Do you have a firewall in place or is this a company computer?

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  Pierre LP 1 Reply Last reply Reply Quote 0
                  • Pierre LP Offline
                    Pierre L Bronze Member @Egika
                    last edited by

                    @Egika
                    This is a company computer but I do not remember having this error message before.
                    I will try with my home computer => And if I have the same error what is the conclusion ?
                    Thanks

                    EgikaE 1 Reply Last reply Reply Quote 0
                    • EgikaE Offline
                      Egika Platinum Member @Pierre L
                      last edited by

                      @Pierre-L that your home computer has an internet connectivity problem for SuuntoLink as well 😄

                      how did it go on private PC?

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      1 Reply Last reply Reply Quote 0
                      • W Offline
                        wotus Bronze Member
                        last edited by

                        Since the update of my S9peak I noticed that the battery lasts longer. Before the update I had to charge every 4 to 5 days in average (usually from 10 to 95%), with about 13 hours of weekly GPS performance usage (but with display time out), 24/7 HR tracking and all notifications. Now, after the update the battery lasts about 6 days with the same behavior.
                        I suppose that the update caused a needed battery calibration. Or are there also some general improvements in energy consumption?

                        inkognitoI 1 Reply Last reply Reply Quote 1
                        • inkognitoI Offline
                          inkognito Platinum Member @wotus
                          last edited by

                          @wotus Perhaps the improved Raise-to-wake algorithm that does not trigger the backlight that often in case of the random arm shakes and motions? 😄

                          SV: fingers crossed :D
                          S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                          Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                          Despite some pretty bad luck, I still love Suunto!

                          W Tomas5T 2 Replies Last reply Reply Quote 0
                          • W Offline
                            wotus Bronze Member @inkognito
                            last edited by

                            @inkognito Possibly you are right, but I have set Raise-to-wake only for exercise and mostly I use display time out.

                            1 Reply Last reply Reply Quote 0
                            • Tomas5T Offline
                              Tomas5 @inkognito
                              last edited by

                              @inkognito i started using rise to wake (just because we don’t have toggle mode anymore) and i noticed it does lights up during driving a car.

                              zhang965Z 1 Reply Last reply Reply Quote 0
                              • zhang965Z Offline
                                zhang965 @Tomas5
                                last edited by

                                @Tomas5 said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                inkognito i started using rise to wake (just because we don’t have toggle mode anymore) and i noticed it does lights up during driving a car.

                                Yes it’s normal, the feature is called rise to wake, and when you drive you rise your hands it wakes up.

                                If you don’t like it you can request a new feature: while driving rise to not wake

                                Winners Wear Winners

                                freeheelerF 1 Reply Last reply Reply Quote 3
                                • freeheelerF Offline
                                  freeheeler @zhang965
                                  last edited by

                                  @zhang965
                                  or activate: do not disturb, while I’m driving

                                  living sideways

                                  Brad_OlwinB 1 Reply Last reply Reply Quote 1
                                  • Brad_OlwinB Offline
                                    Brad_Olwin Moderator @freeheeler
                                    last edited by Brad_Olwin

                                    @freeheeler said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                    @zhang965
                                    or activate: do not disturb, while I’m driving

                                    I like how well integrated the DND is, when in a theater or at home watching a movie in the evening and DND is selected there is no temptation to look at the watch as you cannot see the screen. This is a good example of IMHO how Suunto does a good job of thinking how users will need a feature and implementing the feature. A much less sophisticated option would be to simply turn off notifications but have a blazing watch face light up in a theater when you move your hand from the popcorn to your mouth….

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    freeheelerF 1 Reply Last reply Reply Quote 3
                                    • freeheelerF Offline
                                      freeheeler @Brad_Olwin
                                      last edited by

                                      @Brad_Olwin
                                      fully agree. Suunto takes feedback and thinks beyond before pushing it to the market. I really appreciate that!

                                      living sideways

                                      1 Reply Last reply Reply Quote 0
                                      • Djordje SD Online
                                        Djordje S Bronze Member
                                        last edited by

                                        Was there any changes in steps counting?
                                        I have noticed that for same distance it calculates cca 1000 steps less……

                                        V 1 Reply Last reply Reply Quote 0
                                        • V Offline
                                          vcebrian @Djordje S
                                          last edited by

                                          @Djordje-S I had problems in step counting wearing the S9P in left wrist when walking with last firmware, always 10-15% less steps than wearing in right wrist.

                                          I think the problem is still there.

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                                          • TieutieuT Offline
                                            Tieutieu Platinum Member @Tieutieu
                                            last edited by Tieutieu

                                            @Tieutieu said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                            @freeheeler ok thanks. (have edited my post…was thinking “soft” but wrote "hard) :

                                            EDIT : soft reset worked, no more issue.

                                            After few days : just after I do a soft reset, it works…and then it doesn’t…
                                            So, still have issue : can’t use Suunto apps
                                            Any idea ? ( I certainly won’t make a hard reset ; prefer not using Suunto apps than loosing all setting and personal sports modes ! )

                                            Suunto’s devices at home :
                                            Vertical titanium solar
                                            Suunto Race S
                                            S9pp titanium sand
                                            Suunto Wing
                                            S9B titanium Ambassador edition, A3P, X6

                                            freeheelerF 1 Reply Last reply Reply Quote 0
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