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Software update 2.23.20 (All S watches except S9 Peak Pro)

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  • P Offline
    Pierre L Bronze Member @surfboomerang
    last edited by 9 Dec 2022, 10:05

    @surfboomerang

    ea839b80-7034-448e-8667-6784c5f177ea-image.png

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    • P Offline
      Pierre L Bronze Member @DMytro
      last edited by Pierre L 12 Sept 2022, 10:05 9 Dec 2022, 10:05

      @DMytro
      I did that but the Suunto App is not offering me any update

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      • P Offline
        Pierre L Bronze Member @DMytro
        last edited by 9 Dec 2022, 10:06

        @DMytro
        cf7c2900-b3d6-41b4-af0e-32e3d1c09730-image.png

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        • P Offline
          Pierre L Bronze Member
          last edited by 9 Dec 2022, 10:09

          Maybe I just need to wait a little bit that the update is deployed .
          But it started on the 30 nov and we are the 09 December so I am little bit surprise by the delay

          I E 2 Replies Last reply 9 Dec 2022, 10:21 Reply Quote 0
          • I Offline
            isazi Moderator @Pierre L
            last edited by 9 Dec 2022, 10:21

            @Pierre-L contact support.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

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            • E Offline
              Egika Platinum Member @Pierre L
              last edited by 9 Dec 2022, 10:25

              @Pierre-L Just download the firmware file manually:
              https://devicefirmwares.blob.core.windows.net/firmwares/Ibiza-fw_2.23.20.1409-F.zip
              And drag it onto the SuuntoLink window while watch is connected

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              P 1 Reply Last reply 9 Dec 2022, 10:34 Reply Quote 0
              • P Offline
                Pierre L Bronze Member @Egika
                last edited by 9 Dec 2022, 10:34

                @Egika
                Hi,
                I never did this, do I need to drag the zip file ? or do I need to unzip the four file and them drag all of them at the same time ?
                thanks

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                • P Offline
                  Pierre L Bronze Member
                  last edited by 9 Dec 2022, 10:41

                  I did it with the zip file and the update started

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                  • P Offline
                    Pierre L Bronze Member
                    last edited by 9 Dec 2022, 10:57

                    So it worked even if at the end of the update I had a error message told than the update failed and that I needed to check my internet connection

                    I reconnected the watch to the PC and the firmware is now 2.23.20.
                    So I assume that the update at the end worked properly even with this strange error message

                    Thanks

                    E 1 Reply Last reply 9 Dec 2022, 11:31 Reply Quote 1
                    • E Offline
                      Egika Platinum Member @Pierre L
                      last edited by 9 Dec 2022, 11:31

                      @Pierre-L yes. since you updated using the file offline, internet connection has no effect.
                      but missing internet connection from SuuntoLink could have been the issue for no update shown in the first place…

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      P 1 Reply Last reply 9 Dec 2022, 13:57 Reply Quote 0
                      • P Offline
                        Pierre L Bronze Member @Egika
                        last edited by 9 Dec 2022, 13:57

                        @Egika
                        Thanks a lot for your help.

                        And do you know why I have always this message error when I am connection my watch to the Suuntoapp

                        f9cf850c-2ec2-44fc-9463-2f2b17f55fdf-image.png

                        E 1 Reply Last reply 9 Dec 2022, 14:38 Reply Quote 0
                        • E Offline
                          Egika Platinum Member @Pierre L
                          last edited by 9 Dec 2022, 14:38

                          @Pierre-L Same as before: Suuntolink cannot connect to the internet.
                          Do you have a firewall in place or is this a company computer?

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          P 1 Reply Last reply 9 Dec 2022, 14:50 Reply Quote 0
                          • P Offline
                            Pierre L Bronze Member @Egika
                            last edited by 9 Dec 2022, 14:50

                            @Egika
                            This is a company computer but I do not remember having this error message before.
                            I will try with my home computer => And if I have the same error what is the conclusion ?
                            Thanks

                            E 1 Reply Last reply 12 Dec 2022, 09:28 Reply Quote 0
                            • E Offline
                              Egika Platinum Member @Pierre L
                              last edited by 12 Dec 2022, 09:28

                              @Pierre-L that your home computer has an internet connectivity problem for SuuntoLink as well 😄

                              how did it go on private PC?

                              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                              Race S All Black - TI Canary - Titanium Courtney

                              1 Reply Last reply Reply Quote 0
                              • W Offline
                                wotus Bronze Member
                                last edited by 12 Dec 2022, 19:21

                                Since the update of my S9peak I noticed that the battery lasts longer. Before the update I had to charge every 4 to 5 days in average (usually from 10 to 95%), with about 13 hours of weekly GPS performance usage (but with display time out), 24/7 HR tracking and all notifications. Now, after the update the battery lasts about 6 days with the same behavior.
                                I suppose that the update caused a needed battery calibration. Or are there also some general improvements in energy consumption?

                                I 1 Reply Last reply 12 Dec 2022, 19:24 Reply Quote 1
                                • I Offline
                                  inkognito Platinum Member @wotus
                                  last edited by 12 Dec 2022, 19:24

                                  @wotus Perhaps the improved Raise-to-wake algorithm that does not trigger the backlight that often in case of the random arm shakes and motions? 😄

                                  SV: fingers crossed :D
                                  S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                  Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                  Despite some pretty bad luck, I still love Suunto!

                                  W T 2 Replies Last reply 12 Dec 2022, 19:33 Reply Quote 0
                                  • W Offline
                                    wotus Bronze Member @inkognito
                                    last edited by 12 Dec 2022, 19:33

                                    @inkognito Possibly you are right, but I have set Raise-to-wake only for exercise and mostly I use display time out.

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                                    • T Offline
                                      Tomas5 @inkognito
                                      last edited by 12 Dec 2022, 20:18

                                      @inkognito i started using rise to wake (just because we don’t have toggle mode anymore) and i noticed it does lights up during driving a car.

                                      Z 1 Reply Last reply 12 Dec 2022, 20:44 Reply Quote 0
                                      • Z Offline
                                        zhang965 @Tomas5
                                        last edited by 12 Dec 2022, 20:44

                                        @Tomas5 said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                        inkognito i started using rise to wake (just because we don’t have toggle mode anymore) and i noticed it does lights up during driving a car.

                                        Yes it’s normal, the feature is called rise to wake, and when you drive you rise your hands it wakes up.

                                        If you don’t like it you can request a new feature: while driving rise to not wake

                                        Winners Wear Winners

                                        F 1 Reply Last reply 12 Dec 2022, 20:57 Reply Quote 3
                                        • F Offline
                                          freeheeler @zhang965
                                          last edited by 12 Dec 2022, 20:57

                                          @zhang965
                                          or activate: do not disturb, while I’m driving

                                          living sideways

                                          B 1 Reply Last reply 13 Dec 2022, 13:12 Reply Quote 1
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