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    Software update 2.23.20 (All S watches except S9 Peak Pro)

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    • surfboomerangS Offline
      surfboomerang @Pierre L
      last edited by

      @Pierre-L Are you in the “Settings -> General -> About” screen accidentally?
      Can you post a picture?

      Suunto Vertical Titanium Solar
      OnePlus Nord 4

      Pierre LP 1 Reply Last reply Reply Quote 0
      • Pierre LP Offline
        Pierre L Bronze Member @surfboomerang
        last edited by

        @surfboomerang
        Hi so strange in the general menu of my Watch (S9Baro) I have nothing related to Software update
        About / date&time / langage / Tonality / screen light / Energy saving / Personnal

        And that is all

        DMytroD zhang965Z 2 Replies Last reply Reply Quote 0
        • DMytroD Offline
          DMytro @Pierre L
          last edited by

          @Pierre-L baro does not have updates via suunto app. Connect your watch to pc and update via suunto link.

          Pierre LP 2 Replies Last reply Reply Quote 1
          • zhang965Z Offline
            zhang965 @Pierre L
            last edited by

            @Pierre-L said in Software update 2.23.20 (All S watches except S9 Peak Pro):

            @surfboomerang
            Hi so strange in the general menu of my Watch (S9Baro) I have nothing related to Software update
            About / date&time / langage / Tonality / screen light / Energy saving / Personnal

            And that is all

            S9b has no in air update

            Winners Wear Winners

            1 Reply Last reply Reply Quote 0
            • Pierre LP Offline
              Pierre L Bronze Member @surfboomerang
              last edited by

              @surfboomerang

              ea839b80-7034-448e-8667-6784c5f177ea-image.png

              1 Reply Last reply Reply Quote 0
              • Pierre LP Offline
                Pierre L Bronze Member @DMytro
                last edited by Pierre L

                @DMytro
                I did that but the Suunto App is not offering me any update

                1 Reply Last reply Reply Quote 0
                • Pierre LP Offline
                  Pierre L Bronze Member @DMytro
                  last edited by

                  @DMytro
                  cf7c2900-b3d6-41b4-af0e-32e3d1c09730-image.png

                  1 Reply Last reply Reply Quote 0
                  • Pierre LP Offline
                    Pierre L Bronze Member
                    last edited by

                    Maybe I just need to wait a little bit that the update is deployed .
                    But it started on the 30 nov and we are the 09 December so I am little bit surprise by the delay

                    isaziI EgikaE 2 Replies Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @Pierre L
                      last edited by

                      @Pierre-L contact support.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      1 Reply Last reply Reply Quote 0
                      • EgikaE Offline
                        Egika Platinum Member @Pierre L
                        last edited by

                        @Pierre-L Just download the firmware file manually:
                        https://devicefirmwares.blob.core.windows.net/firmwares/Ibiza-fw_2.23.20.1409-F.zip
                        And drag it onto the SuuntoLink window while watch is connected

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        Pierre LP 1 Reply Last reply Reply Quote 0
                        • Pierre LP Offline
                          Pierre L Bronze Member @Egika
                          last edited by

                          @Egika
                          Hi,
                          I never did this, do I need to drag the zip file ? or do I need to unzip the four file and them drag all of them at the same time ?
                          thanks

                          1 Reply Last reply Reply Quote 0
                          • Pierre LP Offline
                            Pierre L Bronze Member
                            last edited by

                            I did it with the zip file and the update started

                            1 Reply Last reply Reply Quote 0
                            • Pierre LP Offline
                              Pierre L Bronze Member
                              last edited by

                              So it worked even if at the end of the update I had a error message told than the update failed and that I needed to check my internet connection

                              I reconnected the watch to the PC and the firmware is now 2.23.20.
                              So I assume that the update at the end worked properly even with this strange error message

                              Thanks

                              EgikaE 1 Reply Last reply Reply Quote 1
                              • EgikaE Offline
                                Egika Platinum Member @Pierre L
                                last edited by

                                @Pierre-L yes. since you updated using the file offline, internet connection has no effect.
                                but missing internet connection from SuuntoLink could have been the issue for no update shown in the first place…

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - TI Canary - Titanium Courtney

                                Pierre LP 1 Reply Last reply Reply Quote 0
                                • Pierre LP Offline
                                  Pierre L Bronze Member @Egika
                                  last edited by

                                  @Egika
                                  Thanks a lot for your help.

                                  And do you know why I have always this message error when I am connection my watch to the Suuntoapp

                                  f9cf850c-2ec2-44fc-9463-2f2b17f55fdf-image.png

                                  EgikaE 1 Reply Last reply Reply Quote 0
                                  • EgikaE Offline
                                    Egika Platinum Member @Pierre L
                                    last edited by

                                    @Pierre-L Same as before: Suuntolink cannot connect to the internet.
                                    Do you have a firewall in place or is this a company computer?

                                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                    Race S All Black - TI Canary - Titanium Courtney

                                    Pierre LP 1 Reply Last reply Reply Quote 0
                                    • Pierre LP Offline
                                      Pierre L Bronze Member @Egika
                                      last edited by

                                      @Egika
                                      This is a company computer but I do not remember having this error message before.
                                      I will try with my home computer => And if I have the same error what is the conclusion ?
                                      Thanks

                                      EgikaE 1 Reply Last reply Reply Quote 0
                                      • EgikaE Offline
                                        Egika Platinum Member @Pierre L
                                        last edited by

                                        @Pierre-L that your home computer has an internet connectivity problem for SuuntoLink as well 😄

                                        how did it go on private PC?

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - TI Canary - Titanium Courtney

                                        1 Reply Last reply Reply Quote 0
                                        • W Offline
                                          wotus Bronze Member
                                          last edited by

                                          Since the update of my S9peak I noticed that the battery lasts longer. Before the update I had to charge every 4 to 5 days in average (usually from 10 to 95%), with about 13 hours of weekly GPS performance usage (but with display time out), 24/7 HR tracking and all notifications. Now, after the update the battery lasts about 6 days with the same behavior.
                                          I suppose that the update caused a needed battery calibration. Or are there also some general improvements in energy consumption?

                                          inkognitoI 1 Reply Last reply Reply Quote 1
                                          • inkognitoI Offline
                                            inkognito Platinum Member @wotus
                                            last edited by

                                            @wotus Perhaps the improved Raise-to-wake algorithm that does not trigger the backlight that often in case of the random arm shakes and motions? 😄

                                            SV: fingers crossed :D
                                            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                            Despite some pretty bad luck, I still love Suunto!

                                            W Tomas5T 2 Replies Last reply Reply Quote 0
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