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    Software update 2.23.20 (All S watches except S9 Peak Pro)

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    • zhang965Z Offline
      zhang965 @Pierre L
      last edited by

      @Pierre-L said in Software update 2.23.20 (All S watches except S9 Peak Pro):

      Hello
      My watch still doesn’t ask me to update even though I have firware 2.20.30
      Is this normal, should I keep waiting?
      Thank you

      go to your Suuntoapp to check and download the firmware, then go to your watch setting ->general->software update
      Update now

      Winners Wear Winners

      Pierre LP 1 Reply Last reply Reply Quote 0
      • Pierre LP Offline
        Pierre L Bronze Member @zhang965
        last edited by

        @zhang965
        Hi How can I download the firmware through the SuuntoApp ? there is no option for that
        And in the watch there is no menu about software update either.
        I am la little bit lost here

        surfboomerangS EgikaE zhang965Z 3 Replies Last reply Reply Quote 0
        • surfboomerangS Offline
          surfboomerang @Pierre L
          last edited by

          @Pierre-L In the watch go to “Settings -> General -> Software update”

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          Pierre LP 2 Replies Last reply Reply Quote 0
          • EgikaE Offline
            Egika Platinum Member @Pierre L
            last edited by Egika

            @Pierre-L In app (iOS): watch symbol in top left corner.
            -> wait for sync to finish -> gear-symbol in top right corner -> watch update

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            1 Reply Last reply Reply Quote 0
            • zhang965Z Offline
              zhang965 @Pierre L
              last edited by zhang965

              @Pierre-L said in Software update 2.23.20 (All S watches except S9 Peak Pro):

              @zhang965
              Hi How can I download the firmware through the SuuntoApp ? there is no option for that
              And in the watch there is no menu about software update either.
              I am la little bit lost here

              RTFM

              But I do agree with you the UX logic is horrible both in app and in watch.

              Screenshot_2022-12-09-10-51-05-36_b14a9358fd6881e7ef1642d19c4cec95.jpg
              Screenshot_2022-12-09-10-50-41-79_b14a9358fd6881e7ef1642d19c4cec95.jpg

              Winners Wear Winners

              1 Reply Last reply Reply Quote 1
              • Pierre LP Offline
                Pierre L Bronze Member @surfboomerang
                last edited by

                @surfboomerang
                I did that but I have the version / serial ID / connexion management
                And that is all
                Nothing about software update
                (I am also on IOS)

                surfboomerangS 1 Reply Last reply Reply Quote 0
                • surfboomerangS Offline
                  surfboomerang @Pierre L
                  last edited by

                  @Pierre-L Are you in the “Settings -> General -> About” screen accidentally?
                  Can you post a picture?

                  Suunto Vertical Titanium Solar
                  OnePlus Nord 4

                  Pierre LP 1 Reply Last reply Reply Quote 0
                  • Pierre LP Offline
                    Pierre L Bronze Member @surfboomerang
                    last edited by

                    @surfboomerang
                    Hi so strange in the general menu of my Watch (S9Baro) I have nothing related to Software update
                    About / date&time / langage / Tonality / screen light / Energy saving / Personnal

                    And that is all

                    DMytroD zhang965Z 2 Replies Last reply Reply Quote 0
                    • DMytroD Offline
                      DMytro @Pierre L
                      last edited by

                      @Pierre-L baro does not have updates via suunto app. Connect your watch to pc and update via suunto link.

                      Pierre LP 2 Replies Last reply Reply Quote 1
                      • zhang965Z Offline
                        zhang965 @Pierre L
                        last edited by

                        @Pierre-L said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                        @surfboomerang
                        Hi so strange in the general menu of my Watch (S9Baro) I have nothing related to Software update
                        About / date&time / langage / Tonality / screen light / Energy saving / Personnal

                        And that is all

                        S9b has no in air update

                        Winners Wear Winners

                        1 Reply Last reply Reply Quote 0
                        • Pierre LP Offline
                          Pierre L Bronze Member @surfboomerang
                          last edited by

                          @surfboomerang

                          ea839b80-7034-448e-8667-6784c5f177ea-image.png

                          1 Reply Last reply Reply Quote 0
                          • Pierre LP Offline
                            Pierre L Bronze Member @DMytro
                            last edited by Pierre L

                            @DMytro
                            I did that but the Suunto App is not offering me any update

                            1 Reply Last reply Reply Quote 0
                            • Pierre LP Offline
                              Pierre L Bronze Member @DMytro
                              last edited by

                              @DMytro
                              cf7c2900-b3d6-41b4-af0e-32e3d1c09730-image.png

                              1 Reply Last reply Reply Quote 0
                              • Pierre LP Offline
                                Pierre L Bronze Member
                                last edited by

                                Maybe I just need to wait a little bit that the update is deployed .
                                But it started on the 30 nov and we are the 09 December so I am little bit surprise by the delay

                                isaziI EgikaE 2 Replies Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @Pierre L
                                  last edited by

                                  @Pierre-L contact support.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  1 Reply Last reply Reply Quote 0
                                  • EgikaE Offline
                                    Egika Platinum Member @Pierre L
                                    last edited by

                                    @Pierre-L Just download the firmware file manually:
                                    https://devicefirmwares.blob.core.windows.net/firmwares/Ibiza-fw_2.23.20.1409-F.zip
                                    And drag it onto the SuuntoLink window while watch is connected

                                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                    Race S All Black - TI Canary - Titanium Courtney

                                    Pierre LP 1 Reply Last reply Reply Quote 0
                                    • Pierre LP Offline
                                      Pierre L Bronze Member @Egika
                                      last edited by

                                      @Egika
                                      Hi,
                                      I never did this, do I need to drag the zip file ? or do I need to unzip the four file and them drag all of them at the same time ?
                                      thanks

                                      1 Reply Last reply Reply Quote 0
                                      • Pierre LP Offline
                                        Pierre L Bronze Member
                                        last edited by

                                        I did it with the zip file and the update started

                                        1 Reply Last reply Reply Quote 0
                                        • Pierre LP Offline
                                          Pierre L Bronze Member
                                          last edited by

                                          So it worked even if at the end of the update I had a error message told than the update failed and that I needed to check my internet connection

                                          I reconnected the watch to the PC and the firmware is now 2.23.20.
                                          So I assume that the update at the end worked properly even with this strange error message

                                          Thanks

                                          EgikaE 1 Reply Last reply Reply Quote 1
                                          • EgikaE Offline
                                            Egika Platinum Member @Pierre L
                                            last edited by

                                            @Pierre-L yes. since you updated using the file offline, internet connection has no effect.
                                            but missing internet connection from SuuntoLink could have been the issue for no update shown in the first place…

                                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                            Race S All Black - TI Canary - Titanium Courtney

                                            Pierre LP 1 Reply Last reply Reply Quote 0
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